init III

2024-10-14 00:08:40 +02:00
parent dbfba56f66
commit 1462d52e13
4572 changed files with 2658864 additions and 0 deletions
--- a/OTRS/Kernel/Config/NagiosCheck.pm.example
+++ b/OTRS/Kernel/Config/NagiosCheck.pm.example
@@ -0,0 +1,76 @@
+# --
+# Copyright (C) 2001-2015 OTRS AG, http://otrs.com/
+# --
+# This software comes with ABSOLUTELY NO WARRANTY. For details, see
+# the enclosed file COPYING for license information (AGPL). If you
+# did not receive this file, see http://www.gnu.org/licenses/agpl.txt.
+# --
+# For possible search options see:
+# http://otrs.github.io/doc/api/otrs/stable/Perl/Kernel/System/Ticket/TicketSearch.pm.html -> TicketSearch()
+# Examples see below
+# --
+
+%Config = (
+   Search => {
+
+       # tickets created in the last 120 minutes
+       TicketCreateTimeNewerMinutes => 120,
+
+       # ticket number as STRING or as ARRAYREF
+#        TicketNumber => '%123546%',
+#        TicketNumber => ['%123546%', '%123666%'],
+
+       # ticket queues
+#        Queues   => ['system queue', 'other queue'],
+
+       # ticket types
+#        Types   => ['normal', 'change', 'incident'],
+
+       # ticket priorities
+#        Priorities  => ['1 very low', '2 low', '3 normal'],
+
+       # ticket services
+#        Services   => ['Service A', 'Service B'],
+
+       # ticket locks
+#        Locks   => ['unlock'],
+
+       # ticket customers
+#        CustomerID => '123',
+#        CustomerID => ['123', 'ABC'],
+
+       # 1..16 free text fields
+#        TicketFreeKey1  => 'Product',
+#        TicketFreeText1 => 'adasd',
+
+       # or with multi options as array ref or string possible
+#        TicketFreeKey2  => ['Product', 'Product2'],
+#        TicketFreeText2 => ['Browser', 'Sound', 'Mouse'],
+   },
+
+# Declaration of thresholds
+# min_warn_treshold > Number of tickets -> WARNING
+# max_warn_treshold < Number of tickets -> WARNING
+# min_crit_treshold > Number of tickets -> ALARM
+# max_warn_treshold < Number of tickets -> ALARM
+
+   min_warn_treshold => 5,
+   max_warn_treshold => 10,
+   min_crit_treshold => 2,
+   max_crit_treshold => 20,
+
+# Information used by Nagios
+# Name of check shown in Nagios Status Information
+   checkname => 'OTRS Checker',
+
+# Text shown in Status Information if everything is OK
+   OK_TXT    => 'enjoy   tickets:',
+
+# Text shown in Status Information if warning threshold reached
+   WARN_TXT  => 'number of tickets:',
+
+# Text shown in Status Information if critical threshold reached
+   CRIT_TXT  => 'critical number of tickets:',
+
+);
+