init III

2024-10-14 00:08:40 +02:00
parent dbfba56f66
commit 1462d52e13
4572 changed files with 2658864 additions and 0 deletions
--- a/OTRS/Kernel/Output/HTML/ToolBar/TicketWatcher.pm
+++ b/OTRS/Kernel/Output/HTML/ToolBar/TicketWatcher.pm
@@ -0,0 +1,154 @@
+# --
+# Copyright (C) 2001-2019 OTRS AG, https://otrs.com/
+# --
+# This software comes with ABSOLUTELY NO WARRANTY. For details, see
+# the enclosed file COPYING for license information (GPL). If you
+# did not receive this file, see https://www.gnu.org/licenses/gpl-3.0.txt.
+# --
+
+package Kernel::Output::HTML::ToolBar::TicketWatcher;
+
+use parent 'Kernel::Output::HTML::Base';
+
+use strict;
+use warnings;
+
+use Kernel::Language qw(Translatable);
+
+our @ObjectDependencies = (
+    'Kernel::Config',
+    'Kernel::Output::HTML::Layout',
+    'Kernel::System::Group',
+    'Kernel::System::Log',
+    'Kernel::System::Ticket',
+);
+
+sub Run {
+    my ( $Self, %Param ) = @_;
+
+    # get config object
+    my $ConfigObject = $Kernel::OM->Get('Kernel::Config');
+
+    # check if feature is active
+    return if !$ConfigObject->Get('Ticket::Watcher');
+
+    # check needed stuff
+    for (qw(Config)) {
+        if ( !$Param{$_} ) {
+            $Kernel::OM->Get('Kernel::System::Log')->Log(
+                Priority => 'error',
+                Message  => "Need $_!"
+            );
+            return;
+        }
+    }
+
+    return if !$ConfigObject->Get('Frontend::Module')->{AgentTicketWatchView};
+
+    # get layout object
+    my $LayoutObject = $Kernel::OM->Get('Kernel::Output::HTML::Layout');
+
+    # check access
+    my @Groups;
+    if ( $ConfigObject->Get('Ticket::WatcherGroup') ) {
+        @Groups = @{ $ConfigObject->Get('Ticket::WatcherGroup') };
+    }
+    if (@Groups) {
+        my $Access      = 0;
+        my $GroupObject = $Kernel::OM->Get('Kernel::System::Group');
+        GROUP:
+        for my $Group (@Groups) {
+            my $HasPermission = $GroupObject->PermissionCheck(
+                UserID    => $Self->{UserID},
+                GroupName => $Group,
+                Type      => 'rw',
+            );
+            if ($HasPermission) {
+                $Access = 1;
+                last GROUP;
+            }
+        }
+
+        # return on no access
+        return if !$Access;
+    }
+
+    # get ticket object
+    my $TicketObject = $Kernel::OM->Get('Kernel::System::Ticket');
+
+    # find watched tickets
+    my $Count = $TicketObject->TicketSearch(
+        Result       => 'COUNT',
+        WatchUserIDs => [ $Self->{UserID} ],
+        UserID       => 1,
+        Permission   => 'ro',
+    ) || 0;
+    my $CountNew = $TicketObject->TicketSearch(
+        Result       => 'COUNT',
+        WatchUserIDs => [ $Self->{UserID} ],
+        TicketFlag   => {
+            Seen => 1,
+        },
+        TicketFlagUserID => $Self->{UserID},
+        UserID           => 1,
+        Permission       => 'ro',
+    ) || 0;
+    $CountNew = $Count - $CountNew;
+
+    my $CountReached = $TicketObject->TicketSearch(
+        Result                        => 'COUNT',
+        StateType                     => ['pending reminder'],
+        WatchUserIDs                  => [ $Self->{UserID} ],
+        TicketPendingTimeOlderMinutes => 1,
+        UserID                        => 1,
+        Permission                    => 'ro',
+    ) || 0;
+
+    my $Class        = $Param{Config}->{CssClass};
+    my $ClassNew     = $Param{Config}->{CssClassNew};
+    my $ClassReached = $Param{Config}->{CssClassReached};
+
+    my $Icon        = $Param{Config}->{Icon};
+    my $IconNew     = $Param{Config}->{IconNew};
+    my $IconReached = $Param{Config}->{IconReached};
+
+    my $URL = $LayoutObject->{Baselink};
+    my %Return;
+    my $Priority = $Param{Config}->{Priority};
+    if ($CountNew) {
+        $Return{ $Priority++ } = {
+            Block       => 'ToolBarItem',
+            Description => Translatable('Watched Tickets New'),
+            Count       => $CountNew,
+            Class       => $ClassNew,
+            Icon        => $IconNew,
+            Link        => $URL . 'Action=AgentTicketWatchView;Filter=New',
+            AccessKey   => $Param{Config}->{AccessKeyNew} || '',
+        };
+    }
+    if ($CountReached) {
+        $Return{ $Priority++ } = {
+            Block       => 'ToolBarItem',
+            Description => Translatable('Watched Tickets Reminder Reached'),
+            Count       => $CountReached,
+            Class       => $ClassReached,
+            Icon        => $IconReached,
+            Link        => $URL . 'Action=AgentTicketWatchView;Filter=ReminderReached',
+            AccessKey   => $Param{Config}->{AccessKeyReached} || '',
+        };
+    }
+    if ($Count) {
+        $Return{ $Priority++ } = {
+            Block       => 'ToolBarItem',
+            Description => Translatable('Watched Tickets Total'),
+            Count       => $Count,
+            Class       => $Class,
+            Icon        => $Icon,
+            Link        => $URL . 'Action=AgentTicketWatchView',
+            AccessKey   => $Param{Config}->{AccessKey} || '',
+        };
+    }
+    return %Return;
+}
+
+1;