init III

Perl OTRS/Kernel/System/Calendar/Event/TicketAppointments.pm

@@ -0,0 +1,80 @@
+# --
+# Copyright (C) 2001-2019 OTRS AG, https://otrs.com/
+# --
+# This software comes with ABSOLUTELY NO WARRANTY. For details, see
+# the enclosed file COPYING for license information (GPL). If you
+# did not receive this file, see https://www.gnu.org/licenses/gpl-3.0.txt.
+# --
+
+package Kernel::System::Calendar::Event::TicketAppointments;
+
+use strict;
+use warnings;
+
+use parent qw(Kernel::System::AsynchronousExecutor);
+
+our @ObjectDependencies = (
+    'Kernel::System::Log',
+    'Kernel::System::Calendar',
+);
+
+sub new {
+    my ( $Type, %Param ) = @_;
+
+    # allocate new hash for object
+    my $Self = {};
+    bless( $Self, $Type );
+
+    return $Self;
+}
+
+sub Run {
+    my ( $Self, %Param ) = @_;
+
+    # check needed stuff
+    for my $Needed (qw(Event Data Config UserID)) {
+        if ( !$Param{$Needed} ) {
+            $Kernel::OM->Get('Kernel::System::Log')->Log(
+                Priority => 'error',
+                Message  => "Need $Needed!",
+            );
+            return;
+        }
+    }
+
+    if ( !$Param{Data}->{AppointmentID} ) {
+        $Kernel::OM->Get('Kernel::System::Log')->Log(
+            Priority => 'error',
+            Message  => 'Need AppointmentID in Data!',
+        );
+        return;
+    }
+
+    # loop protection: prevent from running if update was triggered by the ticket update
+    if (
+        $Kernel::OM->Get('Kernel::System::Calendar')
+        ->{'_TicketAppointments::TicketUpdate'}
+        ->{ $Param{Data}->{AppointmentID} }++
+        )
+    {
+        return;
+    }
+
+    # run only on ticket appointments (get ticket id)
+    my $TicketID = $Kernel::OM->Get('Kernel::System::Calendar')->TicketAppointmentTicketID(
+        AppointmentID => $Param{Data}->{AppointmentID},
+    );
+    return if !$TicketID;
+
+    # update ticket in an asynchronous call
+    return $Self->AsyncCall(
+        ObjectName     => 'Kernel::System::Calendar',
+        FunctionName   => 'TicketAppointmentUpdateTicket',
+        FunctionParams => {
+            AppointmentID => $Param{Data}->{AppointmentID},
+            TicketID      => $TicketID,
+        },
+    );
+}
+
+1;