init III

Perl OTRS/Kernel/System/Calendar/Ticket/PendingTime.pm

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+# --
+# Copyright (C) 2001-2019 OTRS AG, https://otrs.com/
+# --
+# This software comes with ABSOLUTELY NO WARRANTY. For details, see
+# the enclosed file COPYING for license information (GPL). If you
+# did not receive this file, see https://www.gnu.org/licenses/gpl-3.0.txt.
+# --
+
+package Kernel::System::Calendar::Ticket::PendingTime;
+
+use strict;
+use warnings;
+
+use Kernel::System::VariableCheck qw(:all);
+
+our @ObjectDependencies = (
+    'Kernel::System::DateTime',
+    'Kernel::System::Log',
+    'Kernel::System::Ticket',
+);
+
+=head1 NAME
+
+Kernel::System::Calendar::Ticket::PendingTime - PendingTime appointment type
+
+=head1 DESCRIPTION
+
+PendingTime ticket appointment type.
+
+=head1 PUBLIC INTERFACE
+
+=head2 new()
+
+create an object. Do not use it directly, instead use:
+
+    use Kernel::System::ObjectManager;
+    local $Kernel::OM = Kernel::System::ObjectManager->new();
+    my $TicketPendingTimeObject = $Kernel::OM->Get('Kernel::System::Calendar::Ticket::PendingTime');
+
+=cut
+
+sub new {
+    my ( $Type, %Param ) = @_;
+
+    # allocate new hash for object
+    my $Self = {};
+    bless( $Self, $Type );
+
+    return $Self;
+}
+
+=head2 GetTime()
+
+returns time value for pending time appointment type.
+
+    my $PendingTime = $TicketPendingTimeObject->GetTime(
+        Type     => 'PendingTime',
+        TicketID => 1,
+    );
+
+=cut
+
+sub GetTime {
+    my ( $Self, %Param ) = @_;
+
+    for my $Needed (qw(Type TicketID)) {
+        if ( !$Param{$Needed} ) {
+            $Kernel::OM->Get('Kernel::System::Log')->Log(
+                Priority => 'error',
+                Message  => "Need $Needed!",
+            );
+            return;
+        }
+    }
+
+    my %Ticket = $Kernel::OM->Get('Kernel::System::Ticket')->TicketGet(
+        TicketID => $Param{TicketID},
+    );
+    return if !$Ticket{UntilTime};
+
+    # Calculate pending time.
+    my $PendingTimeObject = $Kernel::OM->Create('Kernel::System::DateTime');
+    $PendingTimeObject->Add(
+        Seconds => $Ticket{UntilTime},
+    );
+
+    return $PendingTimeObject->ToString();
+}
+
+=head2 SetTime()
+
+set ticket pending time to supplied time value.
+
+    my $Success = $TicketPendingTimeObject->SetTime(
+        Type     => 'PendingTime',
+        Value    => '2016-01-01 00:00:00'
+        TicketID => 1,
+    );
+
+returns 1 if successful.
+
+=cut
+
+sub SetTime {
+    my ( $Self, %Param ) = @_;
+
+    # check needed stuff
+    for my $Needed (qw(Type Value TicketID)) {
+        if ( !$Param{$Needed} ) {
+            $Kernel::OM->Get('Kernel::System::Log')->Log(
+                Priority => 'error',
+                Message  => "Need $Needed!",
+            );
+            return;
+        }
+    }
+
+    my $PendingTimeObject = $Kernel::OM->Create(
+        'Kernel::System::DateTime',
+        ObjectParams => {
+            String => $Param{Value},
+        },
+    );
+    my $PendingTimeSetings = $PendingTimeObject->Get();
+
+    # set pending time
+    my $Success = $Kernel::OM->Get('Kernel::System::Ticket')->TicketPendingTimeSet(
+        %{$PendingTimeSetings},
+        TicketID => $Param{TicketID},
+        UserID   => 1,
+    );
+
+    return $Success;
+}
+
+1;
+
+=head1 TERMS AND CONDITIONS
+
+This software is part of the OTRS project (L<https://otrs.org/>).
+
+This software comes with ABSOLUTELY NO WARRANTY. For details, see
+the enclosed file COPYING for license information (GPL). If you
+did not receive this file, see L<https://www.gnu.org/licenses/gpl-3.0.txt>.
+
+=cut