init III

2024-10-14 00:08:40 +02:00
parent dbfba56f66
commit 1462d52e13
4572 changed files with 2658864 additions and 0 deletions
--- a/OTRS/Kernel/System/Console/Command/Admin/Queue/Add.pm
+++ b/OTRS/Kernel/System/Console/Command/Admin/Queue/Add.pm
@@ -0,0 +1,163 @@
+# --
+# Copyright (C) 2001-2019 OTRS AG, https://otrs.com/
+# --
+# This software comes with ABSOLUTELY NO WARRANTY. For details, see
+# the enclosed file COPYING for license information (GPL). If you
+# did not receive this file, see https://www.gnu.org/licenses/gpl-3.0.txt.
+# --
+
+package Kernel::System::Console::Command::Admin::Queue::Add;
+
+use strict;
+use warnings;
+
+use parent qw(Kernel::System::Console::BaseCommand);
+
+our @ObjectDependencies = (
+    'Kernel::System::Group',
+    'Kernel::System::Queue',
+    'Kernel::System::SystemAddress',
+);
+
+sub Configure {
+    my ( $Self, %Param ) = @_;
+
+    $Self->Description('Create a new queue.');
+    $Self->AddOption(
+        Name        => 'name',
+        Description => 'Queue name for the new queue.',
+        Required    => 1,
+        HasValue    => 1,
+        ValueRegex  => qr/.*/smx,
+    );
+    $Self->AddOption(
+        Name        => 'group',
+        Description => 'Group which should be assigned to the new queue.',
+        Required    => 1,
+        HasValue    => 1,
+        ValueRegex  => qr/.*/smx,
+    );
+    $Self->AddOption(
+        Name        => 'system-address-id',
+        Description => 'ID of the system address which should be assigned to the new queue.',
+        Required    => 0,
+        HasValue    => 1,
+        ValueRegex  => qr/\d/smx,
+    );
+    $Self->AddOption(
+        Name        => 'system-address-name',
+        Description => 'System email address which should be assigned to the new queue.',
+        Required    => 0,
+        HasValue    => 1,
+        ValueRegex  => qr/.*/smx,
+    );
+    $Self->AddOption(
+        Name        => 'comment',
+        Description => 'Comment for the new queue.',
+        Required    => 0,
+        HasValue    => 1,
+        ValueRegex  => qr/.*/smx,
+    );
+    $Self->AddOption(
+        Name        => 'unlock-timeout',
+        Description => 'Unlock timeout in minutes for the new queue.',
+        Required    => 0,
+        HasValue    => 1,
+        ValueRegex  => qr/\d/smx,
+    );
+    $Self->AddOption(
+        Name        => 'first-response-time',
+        Description => 'Ticket first response time in minutes for the new queue.',
+        Required    => 0,
+        HasValue    => 1,
+        ValueRegex  => qr/\d/smx,
+    );
+    $Self->AddOption(
+        Name        => 'update-time',
+        Description => 'Ticket update time in minutes for the new queue.',
+        Required    => 0,
+        HasValue    => 1,
+        ValueRegex  => qr/\d/smx,
+    );
+    $Self->AddOption(
+        Name        => 'solution-time',
+        Description => 'Ticket solution time in minutes for the new queue.',
+        Required    => 0,
+        HasValue    => 1,
+        ValueRegex  => qr/\d/smx,
+    );
+    $Self->AddOption(
+        Name        => 'calendar',
+        Description => 'Calendar order number for the new queue.',
+        Required    => 0,
+        HasValue    => 1,
+        ValueRegex  => qr/.*/smx,
+    );
+
+    return;
+}
+
+sub Run {
+    my ( $Self, %Param ) = @_;
+
+    $Self->Print("<yellow>Adding a new queue...</yellow>\n");
+
+    # check group
+    my $Group   = $Self->GetOption('group');
+    my $GroupID = $Kernel::OM->Get('Kernel::System::Group')->GroupLookup( Group => $Group );
+    if ( !$GroupID ) {
+        $Self->PrintError("Found no GroupID for $Group\n");
+        return $Self->ExitCodeError();
+    }
+
+    my $SystemAddressID   = $Self->GetOption('system-address-id');
+    my $SystemAddressName = $Self->GetOption('system-address-name');
+
+    # check System Address
+    if ($SystemAddressName) {
+        my %SystemAddressList = $Kernel::OM->Get('Kernel::System::SystemAddress')->SystemAddressList(
+            Valid => 1
+        );
+        ADDRESS:
+        for my $ID ( sort keys %SystemAddressList ) {
+            my %SystemAddressInfo = $Kernel::OM->Get('Kernel::System::SystemAddress')->SystemAddressGet(
+                ID => $ID
+            );
+            if ( $SystemAddressInfo{Name} eq $SystemAddressName ) {
+                $SystemAddressID = $ID;
+                last ADDRESS;
+            }
+        }
+        if ( !$SystemAddressID ) {
+            $Self->PrintError("Address $SystemAddressName not found\n");
+            return $Self->ExitCodeError();
+        }
+    }
+
+    # add queue
+    my $Success = $Kernel::OM->Get('Kernel::System::Queue')->QueueAdd(
+        Name              => $Self->GetOption('name'),
+        GroupID           => $GroupID,
+        SystemAddressID   => $SystemAddressID || $Self->GetOption('system-address-id') || undef,
+        Comment           => $Self->GetOption('comment'),
+        UnlockTimeout     => $Self->GetOption('unlock-timeout'),
+        FirstResponseTime => $Self->GetOption('first-response-time'),
+        UpdateTime        => $Self->GetOption('update-time'),
+        SolutionTime      => $Self->GetOption('solution-time'),
+        Calendar          => $Self->GetOption('calendar'),
+        ValidID           => 1,
+        UserID            => 1,
+    );
+
+    # error handling
+    if ( !$Success ) {
+        $Self->PrintError("Can't create queue.\n");
+        return $Self->ExitCodeError();
+    }
+
+    $Self->Print("<green>Done.</green>\n");
+
+    return $Self->ExitCodeOk();
+}
+
+1;