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This commit is contained in:
Andre Geißler
2024-10-14 00:08:40 +02:00
parent dbfba56f66
commit 1462d52e13
4572 changed files with 2658864 additions and 0 deletions
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74
Perl OTRS/Kernel/System/CustomerUser/Event/DynamicFieldObjectNameUpdate.pm Normal file
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# --
# Copyright (C) 2001-2019 OTRS AG, https://otrs.com/
# --
# This software comes with ABSOLUTELY NO WARRANTY. For details, see
# the enclosed file COPYING for license information (GPL). If you
# did not receive this file, see https://www.gnu.org/licenses/gpl-3.0.txt.
# --
package Kernel::System::CustomerUser::Event::DynamicFieldObjectNameUpdate;
use strict;
use warnings;
our @ObjectDependencies = (
'Kernel::System::Log',
'Kernel::System::DynamicField',
);
sub new {
my ( $Type, %Param ) = @_;
# Allocate new hash for object.
my $Self = {};
bless( $Self, $Type );
return $Self;
}
sub Run {
my ( $Self, %Param ) = @_;
# Check needed stuff.
for my $Needed (qw( Data Event Config UserID )) {
if ( !$Param{$Needed} ) {
$Kernel::OM->Get('Kernel::System::Log')->Log(
Priority => 'error',
Message => "Need $Needed!"
);
return;
}
}
for my $Needed (qw( UserLogin NewData OldData )) {
if ( !$Param{Data}->{$Needed} ) {
$Kernel::OM->Get('Kernel::System::Log')->Log(
Priority => 'error',
Message => "Need $Needed in Data!"
);
return;
}
}
# If the user login has been changed, update dynamic field object name for given name and type.
if ( lc $Param{Data}->{OldData}->{UserLogin} ne lc $Param{Data}->{NewData}->{UserLogin} ) {
my $Success = $Kernel::OM->Get('Kernel::System::DynamicField')->ObjectMappingNameChange(
OldObjectName => $Param{Data}->{OldData}->{UserLogin},
NewObjectName => $Param{Data}->{NewData}->{UserLogin},
ObjectType => 'CustomerUser',
);
if ( !$Success ) {
$Kernel::OM->Get('Kernel::System::Log')->Log(
Priority => 'error',
Message =>
"Unable to change dynamic field object mapping name from $Param{Data}->{OldData}->{UserLogin} to $Param{Data}->{NewData}->{UserLogin} for type CustomerUser!",
);
return;
}
}
return 1;
}
1;

66
Perl OTRS/Kernel/System/CustomerUser/Event/SearchProfileUpdate.pm Normal file
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# --
# Copyright (C) 2001-2019 OTRS AG, https://otrs.com/
# --
# This software comes with ABSOLUTELY NO WARRANTY. For details, see
# the enclosed file COPYING for license information (GPL). If you
# did not receive this file, see https://www.gnu.org/licenses/gpl-3.0.txt.
# --
package Kernel::System::CustomerUser::Event::SearchProfileUpdate;
use strict;
use warnings;
our @ObjectDependencies = (
'Kernel::System::Log',
'Kernel::System::SearchProfile',
);
sub new {
my ( $Type, %Param ) = @_;
# allocate new hash for object
my $Self = {};
bless( $Self, $Type );
return $Self;
}
sub Run {
my ( $Self, %Param ) = @_;
# check needed stuff
for (qw( Data Event Config UserID )) {
if ( !$Param{$_} ) {
$Kernel::OM->Get('Kernel::System::Log')->Log(
Priority => 'error',
Message => "Need $_!"
);
return;
}
}
for (qw( UserLogin NewData OldData )) {
if ( !$Param{Data}->{$_} ) {
$Kernel::OM->Get('Kernel::System::Log')->Log(
Priority => 'error',
Message => "Need $_ in Data!"
);
return;
}
}
# only update CustomerUser search profiles if fields have really changed
if ( lc $Param{Data}->{OldData}->{UserLogin} ne lc $Param{Data}->{NewData}->{UserLogin} ) {
# update searchprofiles
$Kernel::OM->Get('Kernel::System::SearchProfile')->SearchProfileUpdateUserLogin(
Base => 'CustomerTicketSearch',
UserLogin => $Param{Data}->{OldData}->{UserLogin},
NewUserLogin => $Param{Data}->{NewData}->{UserLogin},
);
}
return 1;
}
1;

87
Perl OTRS/Kernel/System/CustomerUser/Event/ServiceMemberUpdate.pm Normal file
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# --
# Copyright (C) 2001-2019 OTRS AG, https://otrs.com/
# --
# This software comes with ABSOLUTELY NO WARRANTY. For details, see
# the enclosed file COPYING for license information (GPL). If you
# did not receive this file, see https://www.gnu.org/licenses/gpl-3.0.txt.
# --
package Kernel::System::CustomerUser::Event::ServiceMemberUpdate;
use strict;
use warnings;
our @ObjectDependencies = (
'Kernel::System::Log',
'Kernel::System::Service',
);
sub new {
my ( $Type, %Param ) = @_;
# allocate new hash for object
my $Self = {};
bless( $Self, $Type );
return $Self;
}
sub Run {
my ( $Self, %Param ) = @_;
# check needed stuff
for (qw( Data Event Config UserID )) {
if ( !$Param{$_} ) {
$Kernel::OM->Get('Kernel::System::Log')->Log(
Priority => 'error',
Message => "Need $_!"
);
return;
}
}
for (qw( UserLogin NewData OldData )) {
if ( !$Param{Data}->{$_} ) {
$Kernel::OM->Get('Kernel::System::Log')->Log(
Priority => 'error',
Message => "Need $_ in Data!"
);
return;
}
}
# only update CustomerUser <> Service if fields have really changed
if ( $Param{Data}->{OldData}->{UserLogin} ne $Param{Data}->{NewData}->{UserLogin} ) {
# get service object
my $ServiceObject = $Kernel::OM->Get('Kernel::System::Service');
my @Services = $ServiceObject->CustomerUserServiceMemberList(
CustomerUserLogin => $Param{Data}->{OldData}->{UserLogin},
Result => 'ARRAY',
DefaultServices => 0,
);
for my $ServiceID (@Services) {
# first remove old customer id as service member
$ServiceObject->CustomerUserServiceMemberAdd(
CustomerUserLogin => $Param{Data}->{OldData}->{UserLogin},
ServiceID => $ServiceID,
Active => 0,
UserID => 1,
);
# add new customer id as service member
$ServiceObject->CustomerUserServiceMemberAdd(
CustomerUserLogin => $Param{Data}->{NewData}->{UserLogin},
ServiceID => $ServiceID,
Active => 1,
UserID => 1,
);
}
}
return 1;
}
1;

86
Perl OTRS/Kernel/System/CustomerUser/Event/TicketUpdate.pm Normal file
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# --
# Copyright (C) 2001-2019 OTRS AG, https://otrs.com/
# --
# This software comes with ABSOLUTELY NO WARRANTY. For details, see
# the enclosed file COPYING for license information (GPL). If you
# did not receive this file, see https://www.gnu.org/licenses/gpl-3.0.txt.
# --
package Kernel::System::CustomerUser::Event::TicketUpdate;
use strict;
use warnings;
our @ObjectDependencies = (
'Kernel::System::Log',
'Kernel::System::Ticket',
);
sub new {
my ( $Type, %Param ) = @_;
# allocate new hash for object
my $Self = {};
bless( $Self, $Type );
return $Self;
}
sub Run {
my ( $Self, %Param ) = @_;
# check needed stuff
for (qw( Data Event Config UserID )) {
if ( !$Param{$_} ) {
$Kernel::OM->Get('Kernel::System::Log')->Log(
Priority => 'error',
Message => "Need $_!"
);
return;
}
}
for (qw( UserLogin NewData OldData )) {
if ( !$Param{Data}->{$_} ) {
$Kernel::OM->Get('Kernel::System::Log')->Log(
Priority => 'error',
Message => "Need $_ in Data!"
);
return;
}
}
# only update if fields have really changed
if (
$Param{Data}->{OldData}->{UserCustomerID} ne $Param{Data}->{NewData}->{UserCustomerID}
|| $Param{Data}->{OldData}->{UserLogin} ne $Param{Data}->{NewData}->{UserLogin}
)
{
# get ticket object
my $TicketObject = $Kernel::OM->Get('Kernel::System::Ticket');
# perform search
my @Tickets = $TicketObject->TicketSearch(
Result => 'ARRAY',
Limit => 100_000,
CustomerUserLoginRaw => $Param{Data}->{OldData}->{UserLogin},
CustomerIDRaw => $Param{Data}->{OldData}->{UserCustomerID},
ArchiveFlags => [ 'y', 'n' ],
UserID => 1,
);
# update the customer ID and login of tickets
for my $TicketID (@Tickets) {
$TicketObject->TicketCustomerSet(
No => $Param{Data}->{NewData}->{UserCustomerID},
User => $Param{Data}->{NewData}->{UserLogin},
TicketID => $TicketID,
UserID => $Param{UserID},
);
}
}
return 1;
}
1;