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# --
# Copyright (C) 2001-2019 OTRS AG, https://otrs.com/
# --
# This software comes with ABSOLUTELY NO WARRANTY. For details, see
# the enclosed file COPYING for license information (GPL). If you
# did not receive this file, see https://www.gnu.org/licenses/gpl-3.0.txt.
# --
package Kernel::System::ProcessManagement::DB::Activity;
use strict;
use warnings;
use Kernel::System::VariableCheck qw(:all);
our @ObjectDependencies = (
'Kernel::Config',
'Kernel::System::Cache',
'Kernel::System::DB',
'Kernel::System::Log',
'Kernel::System::ProcessManagement::DB::ActivityDialog',
'Kernel::System::YAML',
);
=head1 NAME
Kernel::System::ProcessManagement::DB::Activity
=head1 DESCRIPTION
Process Management DB Activity backend
=head1 PUBLIC INTERFACE
=head2 new()
Don't use the constructor directly, use the ObjectManager instead:
my $ActivityObject = $Kernel::OM->Get('Kernel::System::ProcessManagement::DB::Activity');
=cut
sub new {
my ( $Type, %Param ) = @_;
# allocate new hash for object
my $Self = {};
bless( $Self, $Type );
# get the cache TTL (in seconds)
$Self->{CacheTTL} = int( $Kernel::OM->Get('Kernel::Config')->Get('Process::CacheTTL') || 3600 );
# set lower if database is case sensitive
$Self->{Lower} = '';
if ( $Kernel::OM->Get('Kernel::System::DB')->GetDatabaseFunction('CaseSensitive') ) {
$Self->{Lower} = 'LOWER';
}
return $Self;
}
=head2 ActivityAdd()
add new Activity
returns the id of the created activity if success or undef otherwise
my $ID = $ActivityObject->ActivityAdd(
EntityID => 'A1' # mandatory, exportable unique identifier
Name => 'NameOfActivity', # mandatory
Config => $ConfigHashRef, # mandatory, activity configuration to be stored in YAML
# format
UserID => 123, # mandatory
);
Returns:
$ID = 567;
=cut
sub ActivityAdd {
my ( $Self, %Param ) = @_;
# check needed stuff
for my $Key (qw(EntityID Name Config UserID)) {
if ( !$Param{$Key} ) {
$Kernel::OM->Get('Kernel::System::Log')->Log(
Priority => 'error',
Message => "Need $Key!",
);
return;
}
}
# get database object
my $DBObject = $Kernel::OM->Get('Kernel::System::DB');
# check if EntityID already exists
return if !$DBObject->Prepare(
SQL => "
SELECT id
FROM pm_activity
WHERE $Self->{Lower}(entity_id) = $Self->{Lower}(?)",
Bind => [ \$Param{EntityID} ],
Limit => 1,
);
my $EntityExists;
while ( my @Data = $DBObject->FetchrowArray() ) {
$EntityExists = 1;
}
if ($EntityExists) {
$Kernel::OM->Get('Kernel::System::Log')->Log(
Priority => 'error',
Message => "The EntityID:$Param{EntityID} already exists for an activity!"
);
return;
}
# check config valid format
if ( ref $Param{Config} ne 'HASH' ) {
$Kernel::OM->Get('Kernel::System::Log')->Log(
Priority => 'error',
Message => "Config needs to be a valid Hash reference!",
);
return;
}
# dump config as string
my $Config = $Kernel::OM->Get('Kernel::System::YAML')->Dump( Data => $Param{Config} );
# Make sure the resulting string has the UTF-8 flag. YAML only sets it if
# part of the data already had it.
utf8::upgrade($Config);
# sql
return if !$DBObject->Do(
SQL => '
INSERT INTO pm_activity (entity_id, name, config, create_time, create_by, change_time,
change_by)
VALUES (?, ?, ?, current_timestamp, ?, current_timestamp, ?)',
Bind => [
\$Param{EntityID}, \$Param{Name}, \$Config, \$Param{UserID}, \$Param{UserID},
],
);
return if !$DBObject->Prepare(
SQL => 'SELECT id FROM pm_activity WHERE entity_id = ?',
Bind => [ \$Param{EntityID} ],
);
my $ID;
while ( my @Row = $DBObject->FetchrowArray() ) {
$ID = $Row[0];
}
# delete cache
$Kernel::OM->Get('Kernel::System::Cache')->CleanUp(
Type => 'ProcessManagement_Activity',
);
return if !$ID;
return $ID;
}
=head2 ActivityDelete()
delete an Activity
returns 1 if success or undef otherwise
my $Success = $ActivityObject->ActivityDelete(
ID => 123,
UserID => 123,
);
=cut
sub ActivityDelete {
my ( $Self, %Param ) = @_;
# check needed stuff
for my $Key (qw(ID UserID)) {
if ( !$Param{$Key} ) {
$Kernel::OM->Get('Kernel::System::Log')->Log(
Priority => 'error',
Message => "Need $Key!"
);
return;
}
}
# check if exists
my $Activity = $Self->ActivityGet(
ID => $Param{ID},
UserID => 1,
);
return if !IsHashRefWithData($Activity);
# delete activity
return if !$Kernel::OM->Get('Kernel::System::DB')->Do(
SQL => 'DELETE FROM pm_activity WHERE id = ?',
Bind => [ \$Param{ID} ],
);
# delete cache
$Kernel::OM->Get('Kernel::System::Cache')->CleanUp(
Type => 'ProcessManagement_Activity',
);
return 1;
}
=head2 ActivityGet()
get Activity attributes
my $Activity = $ActivityObject->ActivityGet(
ID => 123, # ID or EntityID is needed
EntityID => 'A1',
ActivityDialogNames => 1, # default 0, 1 || 0, if 0 returns an ActivityDialogs array
# with the activity dialog entity IDs, if 1 returns an
# ActivitiDialogs hash with the activity entity IDs as
# keys and ActivityDialog Names as values
UserID => 123, # mandatory
);
Returns:
$Activity = {
ID => 123,
EntityID => 'A1',
Name => 'some name',
Config => $ConfigHashRef,
ActiviyDialogs => ['AD1','AD2','AD3'],
CreateTime => '2012-07-04 15:08:00',
ChangeTime => '2012-07-04 15:08:00',
};
$Activity = {
ID => 123,
EntityID => 'P1',
Name => 'some name',
Config => $ConfigHashRef,
ActivityDialogs => {
'AD1' => 'ActivityDialog1',
'AD2' => 'ActivityDialog2',
'AD3' => 'ActivityDialog3',
};
CreateTime => '2012-07-04 15:08:00',
ChangeTime => '2012-07-04 15:08:00',
};
=cut
sub ActivityGet {
my ( $Self, %Param ) = @_;
# check needed stuff
if ( !$Param{ID} && !$Param{EntityID} ) {
$Kernel::OM->Get('Kernel::System::Log')->Log(
Priority => 'error',
Message => 'Need ID or EntityID!'
);
return;
}
if ( !$Param{UserID} ) {
$Kernel::OM->Get('Kernel::System::Log')->Log(
Priority => 'error',
Message => 'Need UserID!',
);
return;
}
my $ActivityDialogNames = 0;
if ( defined $Param{ActivityDialogNames} && $Param{ActivityDialogNames} == 1 ) {
$ActivityDialogNames = 1;
}
# check cache
my $CacheKey;
if ( $Param{ID} ) {
$CacheKey = 'ActivityGet::ID::' . $Param{ID} . '::ActivityDialogNames::'
. $ActivityDialogNames;
}
else {
$CacheKey = 'ActivityGet::EntityID::' . $Param{EntityID} . '::ActivityDialogNames::'
. $ActivityDialogNames;
}
# get cache object
my $CacheObject = $Kernel::OM->Get('Kernel::System::Cache');
my $Cache = $CacheObject->Get(
Type => 'ProcessManagement_Activity',
Key => $CacheKey,
);
return $Cache if $Cache;
# get database object
my $DBObject = $Kernel::OM->Get('Kernel::System::DB');
# sql
if ( $Param{ID} ) {
return if !$DBObject->Prepare(
SQL => '
SELECT id, entity_id, name, config, create_time, change_time
FROM pm_activity
WHERE id = ?',
Bind => [ \$Param{ID} ],
Limit => 1,
);
}
else {
return if !$DBObject->Prepare(
SQL => '
SELECT id, entity_id, name, config, create_time, change_time
FROM pm_activity
WHERE entity_id = ?',
Bind => [ \$Param{EntityID} ],
Limit => 1,
);
}
# get yaml object
my $YAMLObject = $Kernel::OM->Get('Kernel::System::YAML');
my %Data;
while ( my @Data = $DBObject->FetchrowArray() ) {
my $Config = $YAMLObject->Load( Data => $Data[3] );
%Data = (
ID => $Data[0],
EntityID => $Data[1],
Name => $Data[2],
Config => $Config,
CreateTime => $Data[4],
ChangeTime => $Data[5],
);
}
return if !$Data{ID};
# create the ActivityDialogsList
if ($ActivityDialogNames) {
my %ActivityDialogs;
if ( IsHashRefWithData( $Data{Config}->{ActivityDialog} ) ) {
# get activity dialog object
my $ActivityDialogObject = $Kernel::OM->Get('Kernel::System::ProcessManagement::DB::ActivityDialog');
my $ActivityDialogList = $ActivityDialogObject->ActivityDialogList(
UseEntities => 1,
UserID => 1,
);
for my $ActivityOrder ( sort { $a <=> $b } keys %{ $Data{Config}->{ActivityDialog} } ) {
$ActivityDialogs{ $Data{Config}->{ActivityDialog}->{$ActivityOrder} }
= $ActivityDialogList->{ $Data{Config}->{ActivityDialog}->{$ActivityOrder} };
}
}
$Data{ActivityDialogs} = \%ActivityDialogs;
}
else {
my @ActivityDialogList;
if ( IsHashRefWithData( $Data{Config}->{ActivityDialog} ) ) {
@ActivityDialogList = map { $Data{Config}->{ActivityDialog}->{$_} }
sort { $a <=> $b } keys %{ $Data{Config}->{ActivityDialog} };
}
$Data{ActivityDialogs} = \@ActivityDialogList;
}
# set cache
$CacheObject->Set(
Type => 'ProcessManagement_Activity',
Key => $CacheKey,
Value => \%Data,
TTL => $Self->{CacheTTL},
);
return \%Data;
}
=head2 ActivityUpdate()
update Activity attributes
returns 1 if success or undef otherwise
my $Success = $ActivityObject->ActivityUpdate(
ID => 123, # mandatory
EntityID => 'A1' # mandatory, exportable unique identifier
Name => 'NameOfProcess', # mandatory
Config => $ConfigHashRef, # mandatory, process configuration to be stored in YAML
# format
UserID => 123, # mandatory
);
=cut
sub ActivityUpdate {
my ( $Self, %Param ) = @_;
# check needed stuff
for my $Key (qw(ID EntityID Name Config UserID)) {
if ( !$Param{$Key} ) {
$Kernel::OM->Get('Kernel::System::Log')->Log(
Priority => 'error',
Message => "Need $Key!"
);
return;
}
}
# get database object
my $DBObject = $Kernel::OM->Get('Kernel::System::DB');
# check if EntityID already exists
return if !$DBObject->Prepare(
SQL => "
SELECT id FROM pm_activity
WHERE $Self->{Lower}(entity_id) = $Self->{Lower}(?)
AND id != ?",
Bind => [ \$Param{EntityID}, \$Param{ID} ],
LIMIT => 1,
);
my $EntityExists;
while ( my @Data = $DBObject->FetchrowArray() ) {
$EntityExists = 1;
}
if ($EntityExists) {
$Kernel::OM->Get('Kernel::System::Log')->Log(
Priority => 'error',
Message => "The EntityID:$Param{Name} already exists for a activity!",
);
return;
}
# check config valid format
if ( ref $Param{Config} ne 'HASH' ) {
$Kernel::OM->Get('Kernel::System::Log')->Log(
Priority => 'error',
Message => "Config needs to be a valid Hash reference!",
);
return;
}
# dump config as string
my $Config = $Kernel::OM->Get('Kernel::System::YAML')->Dump( Data => $Param{Config} );
# Make sure the resulting string has the UTF-8 flag. YAML only sets it if
# part of the data already had it.
utf8::upgrade($Config);
# check if need to update db
return if !$DBObject->Prepare(
SQL => '
SELECT entity_id, name, config
FROM pm_activity
WHERE id = ?',
Bind => [ \$Param{ID} ],
Limit => 1,
);
my $CurrentEntityID;
my $CurrentName;
my $CurrentConfig;
while ( my @Data = $DBObject->FetchrowArray() ) {
$CurrentEntityID = $Data[0];
$CurrentName = $Data[1];
$CurrentConfig = $Data[2];
}
if ($CurrentEntityID) {
return 1 if $CurrentEntityID eq $Param{EntityID}
&& $CurrentName eq $Param{Name}
&& $CurrentConfig eq $Config;
}
# sql
return if !$DBObject->Do(
SQL => '
UPDATE pm_activity
SET entity_id = ?, name = ?, config = ?, change_time = current_timestamp, change_by = ?
WHERE id = ?',
Bind => [
\$Param{EntityID}, \$Param{Name}, \$Config, \$Param{UserID},
\$Param{ID},
],
);
# delete cache
$Kernel::OM->Get('Kernel::System::Cache')->CleanUp(
Type => 'ProcessManagement_Activity',
);
return 1;
}
=head2 ActivityList()
get an Activity list
my $List = $ActivityObject->ActivityList(
UseEntities => 0, # default 0, 1 || 0. if 0 the return hash keys are
# the activity IDs otherwise keys are the
# activity entity IDs
UserID => 1,
);
Returns:
$List = {
1 => 'Activity1',
}
or
$List = {
'A1' => 'Activity1',
}
=cut
sub ActivityList {
my ( $Self, %Param ) = @_;
# check needed
if ( !$Param{UserID} ) {
$Kernel::OM->Get('Kernel::System::Log')->Log(
Priority => 'error',
Message => "Need UserID!"
);
return;
}
# get cache object
my $CacheObject = $Kernel::OM->Get('Kernel::System::Cache');
# check cache
my $UseEntities = 0;
if ( defined $Param{UseEntities} && $Param{UseEntities} ) {
$UseEntities = 1;
}
my $CacheKey = 'ActivityList::UseEntities::' . $UseEntities;
my $Cache = $CacheObject->Get(
Type => 'ProcessManagement_Activity',
Key => $CacheKey,
);
return $Cache if ref $Cache;
# get database object
my $DBObject = $Kernel::OM->Get('Kernel::System::DB');
return if !$DBObject->Prepare(
SQL => '
SELECT id, entity_id, name
FROM pm_activity',
);
my %Data;
while ( my @Row = $DBObject->FetchrowArray() ) {
if ( !$UseEntities ) {
$Data{ $Row[0] } = $Row[2];
}
else {
$Data{ $Row[1] } = $Row[2];
}
}
# set cache
$CacheObject->Set(
Type => 'ProcessManagement_Activity',
Key => $CacheKey,
Value => \%Data,
TTL => $Self->{CacheTTL},
);
return \%Data;
}
=head2 ActivityListGet()
get an Activity list with all activity details
my $List = $ActivityObject->ActivityListGet(
UserID => 1,
);
Returns:
$List = [
{
ID => 123,
EntityID => 'A1',
Name => 'some name',
Config => $ConfigHashRef,
ActiviyDialogs => ['AD1','AD2','AD3'],
CreateTime => '2012-07-04 15:08:00',
ChangeTime => '2012-07-04 15:08:00',
}
{
ID => 456,
EntityID => 'A2',
Name => 'some name',
Config => $ConfigHashRef,
ActiviyDialogs => ['AD3','AD4','AD5'],
CreateTime => '2012-07-04 15:09:00',
ChangeTime => '2012-07-04 15:09:00',
}
];
=cut
sub ActivityListGet {
my ( $Self, %Param ) = @_;
# check needed stuff
if ( !$Param{UserID} ) {
$Kernel::OM->Get('Kernel::System::Log')->Log(
Priority => 'error',
Message => 'Need UserID!',
);
return;
}
# get cache object
my $CacheObject = $Kernel::OM->Get('Kernel::System::Cache');
# check cache
my $CacheKey = 'ActivityListGet';
my $Cache = $CacheObject->Get(
Type => 'ProcessManagement_Activity',
Key => $CacheKey,
);
return $Cache if $Cache;
# get database object
my $DBObject = $Kernel::OM->Get('Kernel::System::DB');
# sql
return if !$DBObject->Prepare(
SQL => '
SELECT id, entity_id
FROM pm_activity
ORDER BY id',
);
my @ActivityIDs;
while ( my @Row = $DBObject->FetchrowArray() ) {
push @ActivityIDs, $Row[0];
}
my @Data;
for my $ItemID (@ActivityIDs) {
my $ActivityData = $Self->ActivityGet(
ID => $ItemID,
UserID => 1,
);
push @Data, $ActivityData;
}
# set cache
$CacheObject->Set(
Type => 'ProcessManagement_Activity',
Key => $CacheKey,
Value => \@Data,
TTL => $Self->{CacheTTL},
);
return \@Data;
}
=head2 ActivitySearch()
search activities by process name
my $ActivityEntityIDs = $ActivityObject->ActivitySearch(
ActivityName => 'SomeText', # e. g. "SomeText*", "Some*ext" or ['*SomeTest1*', '*SomeTest2*']
);
Returns:
$ActivityEntityIDs = [ 'Activity-e11e2e9aa83344a235279d4f6babc6ec', 'Activity-f8194a25ab0ccddefeb4240c281c1f56' ];
=cut
sub ActivitySearch {
my ( $Self, %Param ) = @_;
# check needed stuff
if ( !$Param{ActivityName} ) {
$Kernel::OM->Get('Kernel::System::Log')->Log(
Priority => 'error',
Message => 'Need ActivityName!',
);
return;
}
my $DBObject = $Kernel::OM->Get('Kernel::System::DB');
my $SQL = 'SELECT DISTINCT entity_id
FROM pm_activity ';
# if it's no ref, put it to array ref
if ( ref $Param{ActivityName} eq '' ) {
$Param{ActivityName} = [ $Param{ActivityName} ];
}
if ( IsArrayRefWithData( $Param{ActivityName} ) ) {
$SQL .= ' WHERE' if IsArrayRefWithData( $Param{ActivityName} );
}
my @QuotedSearch;
my $SQLOR = 0;
VALUE:
for my $Value ( @{ $Param{ActivityName} } ) {
next VALUE if !defined $Value || !length $Value;
$Value = '%' . $DBObject->Quote( $Value, 'Like' ) . '%';
$Value =~ s/\*/%/g;
$Value =~ s/%%/%/gi;
if ($SQLOR) {
$SQL .= ' OR';
}
$SQL .= ' name LIKE ? ';
push @QuotedSearch, $Value;
$SQLOR = 1;
}
if ( IsArrayRefWithData( $Param{ActivityName} ) ) {
$SQL .= $DBObject->GetDatabaseFunction('LikeEscapeString');
}
$SQL .= ' ORDER BY entity_id';
return if !$DBObject->Prepare(
SQL => $SQL,
Bind => [ \(@QuotedSearch) ]
);
my @Data;
while ( my @Row = $DBObject->FetchrowArray() ) {
push @Data, $Row[0];
}
return \@Data;
}
1;
=head1 TERMS AND CONDITIONS
This software is part of the OTRS project (L<https://otrs.org/>).
This software comes with ABSOLUTELY NO WARRANTY. For details, see
the enclosed file COPYING for license information (GPL). If you
did not receive this file, see L<https://www.gnu.org/licenses/gpl-3.0.txt>.
=cut

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# --
# Copyright (C) 2001-2019 OTRS AG, https://otrs.com/
# --
# This software comes with ABSOLUTELY NO WARRANTY. For details, see
# the enclosed file COPYING for license information (GPL). If you
# did not receive this file, see https://www.gnu.org/licenses/gpl-3.0.txt.
# --
package Kernel::System::ProcessManagement::DB::ActivityDialog;
use strict;
use warnings;
use Kernel::System::VariableCheck qw(:all);
our @ObjectDependencies = (
'Kernel::Config',
'Kernel::System::Cache',
'Kernel::System::DB',
'Kernel::System::Log',
'Kernel::System::YAML',
);
=head1 NAME
Kernel::System::ProcessManagement::DB::ActivityDialog
=head1 DESCRIPTION
Process Management DB ActivityDialog backend
=head1 PUBLIC INTERFACE
=head2 new()
Don't use the constructor directly, use the ObjectManager instead:
my $ActivityDialogObject = $Kernel::OM->Get('Kernel::System::ProcessManagement::DB::ActivityDialog');
=cut
sub new {
my ( $Type, %Param ) = @_;
# allocate new hash for object
my $Self = {};
bless( $Self, $Type );
# get the cache TTL (in seconds)
$Self->{CacheTTL} = int( $Kernel::OM->Get('Kernel::Config')->Get('Process::CacheTTL') || 3600 );
# set lower if database is case sensitive
$Self->{Lower} = '';
if ( $Kernel::OM->Get('Kernel::System::DB')->GetDatabaseFunction('CaseSensitive') ) {
$Self->{Lower} = 'LOWER';
}
return $Self;
}
=head2 ActivityDialogAdd()
add new ActivityDialog
returns the id of the created activity dialog if success or undef otherwise
my $ID = $ActivityDialogObject->ActivityDialogAdd(
EntityID => 'AD1' # mandatory, exportable unique identifier
Name => 'NameOfActivityDialog', # mandatory
Config => $ConfigHashRef, # mandatory, activity dialog configuration to be
# stored in YAML format
UserID => 123, # mandatory
);
Returns:
$ID = 567;
=cut
sub ActivityDialogAdd {
my ( $Self, %Param ) = @_;
# check needed stuff
for my $Key (qw(EntityID Name Config UserID)) {
if ( !$Param{$Key} ) {
$Kernel::OM->Get('Kernel::System::Log')->Log(
Priority => 'error',
Message => "Need $Key!",
);
return;
}
}
# get database object
my $DBObject = $Kernel::OM->Get('Kernel::System::DB');
# check if EntityID already exists
return if !$DBObject->Prepare(
SQL => "
SELECT id
FROM pm_activity_dialog
WHERE $Self->{Lower}(entity_id) = $Self->{Lower}(?)",
Bind => [ \$Param{EntityID} ],
Limit => 1,
);
my $EntityExists;
while ( my @Data = $DBObject->FetchrowArray() ) {
$EntityExists = 1;
}
if ($EntityExists) {
$Kernel::OM->Get('Kernel::System::Log')->Log(
Priority => 'error',
Message => "The EntityID:$Param{EntityID} already exists for an activity dialog!"
);
return;
}
# check config valid format (at least it must contain the description short, fields and field
# order)
if ( !IsHashRefWithData( $Param{Config} ) ) {
$Kernel::OM->Get('Kernel::System::Log')->Log(
Priority => 'error',
Message => "Config needs to be a valid Hash reference!",
);
return;
}
for my $Needed (qw(DescriptionShort Fields FieldOrder)) {
if ( !$Param{Config}->{$Needed} ) {
$Kernel::OM->Get('Kernel::System::Log')->Log(
Priority => 'error',
Message => "Need $Needed in Config!",
);
return;
}
}
# check config formats
if ( ref $Param{Config}->{Fields} ne 'HASH' ) {
$Kernel::OM->Get('Kernel::System::Log')->Log(
Priority => 'error',
Message => "Config Fields must be a Hash!",
);
return;
}
if ( ref $Param{Config}->{FieldOrder} ne 'ARRAY' ) {
$Kernel::OM->Get('Kernel::System::Log')->Log(
Priority => 'error',
Message => "Config Fields must be an Array!",
);
return;
}
# dump layout and config as string
my $Config = $Kernel::OM->Get('Kernel::System::YAML')->Dump( Data => $Param{Config} );
# Make sure the resulting string has the UTF-8 flag. YAML only sets it if
# part of the data already had it.
utf8::upgrade($Config);
# sql
return if !$DBObject->Do(
SQL => '
INSERT INTO pm_activity_dialog ( entity_id, name, config, create_time,
create_by, change_time, change_by )
VALUES (?, ?, ?, current_timestamp, ?, current_timestamp, ?)',
Bind => [
\$Param{EntityID}, \$Param{Name}, \$Config, \$Param{UserID}, \$Param{UserID},
],
);
return if !$DBObject->Prepare(
SQL => 'SELECT id FROM pm_activity_dialog WHERE entity_id = ?',
Bind => [ \$Param{EntityID} ],
);
my $ID;
while ( my @Row = $DBObject->FetchrowArray() ) {
$ID = $Row[0];
}
# delete cache
$Kernel::OM->Get('Kernel::System::Cache')->CleanUp(
Type => 'ProcessManagement_ActivityDialog',
);
return if !$ID;
return $ID;
}
=head2 ActivityDialogDelete()
delete an ActivityDialog
returns 1 if success or undef otherwise
my $Success = $ActivityDialogObject->ActivityDialogDelete(
ID => 123,
UserID => 123,
);
=cut
sub ActivityDialogDelete {
my ( $Self, %Param ) = @_;
# check needed stuff
for my $Key (qw(ID UserID)) {
if ( !$Param{$Key} ) {
$Kernel::OM->Get('Kernel::System::Log')->Log(
Priority => 'error',
Message => "Need $Key!"
);
return;
}
}
# check if exists
my $ActivityDialog = $Self->ActivityDialogGet(
ID => $Param{ID},
UserID => 1,
);
return if !IsHashRefWithData($ActivityDialog);
# delete activity dialog
return if !$Kernel::OM->Get('Kernel::System::DB')->Do(
SQL => 'DELETE FROM pm_activity_dialog WHERE id = ?',
Bind => [ \$Param{ID} ],
);
# delete cache
$Kernel::OM->Get('Kernel::System::Cache')->CleanUp(
Type => 'ProcessManagement_ActivityDialog',
);
return 1;
}
=head2 ActivityDialogGet()
get Activity Dialog attributes
my $ActivityDialog = $ActivityDialogObject->ActivityDialogGet(
ID => 123, # ID or EntityID is needed
EntityID => 'P1',
UserID => 123, # mandatory
);
Returns:
$ActivityDialog = {
ID => 123,
EntityID => 'AD1',
Name => 'some name',
Config => $ConfigHashRef,
CreateTime => '2012-07-04 15:08:00',
ChangeTime => '2012-07-04 15:08:00',
};
=cut
sub ActivityDialogGet {
my ( $Self, %Param ) = @_;
# check needed stuff
if ( !$Param{ID} && !$Param{EntityID} ) {
$Kernel::OM->Get('Kernel::System::Log')->Log(
Priority => 'error',
Message => 'Need ID or EntityID!'
);
return;
}
if ( !$Param{UserID} ) {
$Kernel::OM->Get('Kernel::System::Log')->Log(
Priority => 'error',
Message => 'Need UserID!',
);
return;
}
# get cache object
my $CacheObject = $Kernel::OM->Get('Kernel::System::Cache');
# check cache
my $CacheKey;
if ( $Param{ID} ) {
$CacheKey = 'ActivityDialogGet::ID::' . $Param{ID};
}
else {
$CacheKey = 'ActivityDialogGet::EntityID::' . $Param{EntityID};
}
my $Cache = $CacheObject->Get(
Type => 'ProcessManagement_ActivityDialog',
Key => $CacheKey,
);
return $Cache if $Cache;
# get database object
my $DBObject = $Kernel::OM->Get('Kernel::System::DB');
# sql
if ( $Param{ID} ) {
return if !$DBObject->Prepare(
SQL => '
SELECT id, entity_id, name, config, create_time, change_time
FROM pm_activity_dialog
WHERE id = ?',
Bind => [ \$Param{ID} ],
Limit => 1,
);
}
else {
return if !$DBObject->Prepare(
SQL => '
SELECT id, entity_id, name, config, create_time, change_time
FROM pm_activity_dialog
WHERE entity_id = ?',
Bind => [ \$Param{EntityID} ],
Limit => 1,
);
}
# get yaml object
my $YAMLObject = $Kernel::OM->Get('Kernel::System::YAML');
my %Data;
while ( my @Data = $DBObject->FetchrowArray() ) {
my $Config = $YAMLObject->Load( Data => $Data[3] );
%Data = (
ID => $Data[0],
EntityID => $Data[1],
Name => $Data[2],
Config => $Config,
CreateTime => $Data[4],
ChangeTime => $Data[5],
);
}
return if !$Data{ID};
# set cache
$CacheObject->Set(
Type => 'ProcessManagement_ActivityDialog',
Key => $CacheKey,
Value => \%Data,
TTL => $Self->{CacheTTL},
);
return \%Data;
}
=head2 ActivityDialogUpdate()
update ActivityDialog attributes
returns 1 if success or undef otherwise
my $Success = $ActivityDialogObject->ActivityDialogUpdate(
ID => 123, # mandatory
EntityID => 'AD1' # mandatory, exportable unique identifier
Name => 'NameOfActivityDialog', # mandatory
Config => $ConfigHashRef, # mandatory, actvity dialog configuration to be
# stored in YAML format
UserID => 123, # mandatory
);
=cut
sub ActivityDialogUpdate {
my ( $Self, %Param ) = @_;
# check needed stuff
for my $Key (qw(ID EntityID Name Config UserID)) {
if ( !$Param{$Key} ) {
$Kernel::OM->Get('Kernel::System::Log')->Log(
Priority => 'error',
Message => "Need $Key!"
);
return;
}
}
# get database object
my $DBObject = $Kernel::OM->Get('Kernel::System::DB');
# check if EntityID already exists
return if !$DBObject->Prepare(
SQL => "
SELECT id FROM pm_activity_dialog
WHERE $Self->{Lower}(entity_id) = $Self->{Lower}(?)
AND id != ?",
Bind => [ \$Param{EntityID}, \$Param{ID} ],
LIMIT => 1,
);
my $EntityExists;
while ( my @Data = $DBObject->FetchrowArray() ) {
$EntityExists = 1;
}
if ($EntityExists) {
$Kernel::OM->Get('Kernel::System::Log')->Log(
Priority => 'error',
Message => "The EntityID:$Param{Name} already exists for an ActivityDialog!",
);
return;
}
# check config valid format (at least it must contain the description)
if ( !IsHashRefWithData( $Param{Config} ) ) {
$Kernel::OM->Get('Kernel::System::Log')->Log(
Priority => 'error',
Message => "Config needs to be a valid Hash reference!",
);
return;
}
for my $Needed (qw(DescriptionShort Fields FieldOrder)) {
if ( !$Param{Config}->{$Needed} ) {
$Kernel::OM->Get('Kernel::System::Log')->Log(
Priority => 'error',
Message => "Need $Needed in Config!",
);
return;
}
}
# check config formats
if ( ref $Param{Config}->{Fields} ne 'HASH' ) {
$Kernel::OM->Get('Kernel::System::Log')->Log(
Priority => 'error',
Message => "Config Fields must be a Hash!",
);
return;
}
if ( ref $Param{Config}->{FieldOrder} ne 'ARRAY' ) {
$Kernel::OM->Get('Kernel::System::Log')->Log(
Priority => 'error',
Message => "Config Fields must be an Array!",
);
return;
}
# dump layout and config as string
my $Config = $Kernel::OM->Get('Kernel::System::YAML')->Dump( Data => $Param{Config} );
# Make sure the resulting string has the UTF-8 flag. YAML only sets it if
# part of the data already had it.
utf8::upgrade($Config);
# check if need to update db
return if !$DBObject->Prepare(
SQL => '
SELECT entity_id, name, config
FROM pm_activity_dialog
WHERE id = ?',
Bind => [ \$Param{ID} ],
Limit => 1,
);
my $CurrentEntityID;
my $CurrentName;
my $CurrentConfig;
while ( my @Data = $DBObject->FetchrowArray() ) {
$CurrentEntityID = $Data[0];
$CurrentName = $Data[1];
$CurrentConfig = $Data[2];
}
if ($CurrentEntityID) {
return 1 if $CurrentEntityID eq $Param{EntityID}
&& $CurrentName eq $Param{Name}
&& $CurrentConfig eq $Config;
}
# sql
return if !$DBObject->Do(
SQL => '
UPDATE pm_activity_dialog
SET entity_id = ?, name = ?, config = ?, change_time = current_timestamp,
change_by = ?
WHERE id = ?',
Bind => [
\$Param{EntityID}, \$Param{Name}, \$Config, \$Param{UserID}, \$Param{ID},
],
);
# delete cache
$Kernel::OM->Get('Kernel::System::Cache')->CleanUp(
Type => 'ProcessManagement_ActivityDialog',
);
return 1;
}
=head2 ActivityDialogList()
get an ActivityDialog list
my $List = $ActivityDialogObject->ActivityDialogList(
UseEntities => 0, # default 0, 1 || 0. if 0 the return hash keys are
# the activity dialog IDs otherwise keys are the
# activity dialog entity IDs
UserID => 1,
);
Returns:
$List = {
1 => 'NameOfActivityDialog',
}
or
$List = {
'AD1' => 'NameOfActivityDialog',
}
=cut
sub ActivityDialogList {
my ( $Self, %Param ) = @_;
# check needed
if ( !$Param{UserID} ) {
$Kernel::OM->Get('Kernel::System::Log')->Log(
Priority => 'error',
Message => "Need UserID!"
);
return;
}
# check cache
my $UseEntities = 0;
if ( defined $Param{UseEntities} && $Param{UseEntities} ) {
$UseEntities = 1;
}
# get cache object
my $CacheObject = $Kernel::OM->Get('Kernel::System::Cache');
my $CacheKey = 'ActivityDialogList::UseEntities::' . $UseEntities;
my $Cache = $CacheObject->Get(
Type => 'ProcessManagement_ActivityDialog',
Key => $CacheKey,
);
return $Cache if ref $Cache;
# get database object
my $DBObject = $Kernel::OM->Get('Kernel::System::DB');
my $SQL = '
SELECT id, entity_id, name
FROM pm_activity_dialog';
return if !$DBObject->Prepare( SQL => $SQL );
my %Data;
while ( my @Row = $DBObject->FetchrowArray() ) {
if ( !$UseEntities ) {
$Data{ $Row[0] } = $Row[2];
}
else {
$Data{ $Row[1] } = $Row[2];
}
}
# set cache
$CacheObject->Set(
Type => 'ProcessManagement_ActivityDialog',
Key => $CacheKey,
Value => \%Data,
TTL => $Self->{CacheTTL},
);
return \%Data;
}
=head2 ActivityDialogListGet()
get an Activity Dialog list with all activity dialog details
my $List = $ActivityDialogObject->ActivityDialogListGet(
UserID => 1,
);
Returns:
$List = [
{
ID => 123,
EntityID => 'AD1',
Name => 'some name',
Config => $ConfigHashRef,
CreateTime => '2012-07-04 15:08:00',
ChangeTime => '2012-07-04 15:08:00',
}
{
ID => 456,
EntityID => 'AD2',
Name => 'some name',
Config => $ConfigHashRef,
CreateTime => '2012-07-04 15:09:00',
ChangeTime => '2012-07-04 15:09:00',
}
];
=cut
sub ActivityDialogListGet {
my ( $Self, %Param ) = @_;
# check needed stuff
if ( !$Param{UserID} ) {
$Kernel::OM->Get('Kernel::System::Log')->Log(
Priority => 'error',
Message => 'Need UserID!',
);
return;
}
# get cache object
my $CacheObject = $Kernel::OM->Get('Kernel::System::Cache');
# check cache
my $CacheKey = 'ActivityDialogListGet';
my $Cache = $CacheObject->Get(
Type => 'ProcessManagement_ActivityDialog',
Key => $CacheKey,
);
return $Cache if $Cache;
# get database object
my $DBObject = $Kernel::OM->Get('Kernel::System::DB');
# sql
return if !$DBObject->Prepare(
SQL => '
SELECT id, entity_id
FROM pm_activity_dialog
ORDER BY id',
);
my @ActivityDialogIDs;
while ( my @Row = $DBObject->FetchrowArray() ) {
push @ActivityDialogIDs, $Row[0];
}
my @Data;
for my $ItemID (@ActivityDialogIDs) {
my $ActivityDialogData = $Self->ActivityDialogGet(
ID => $ItemID,
UserID => 1,
);
push @Data, $ActivityDialogData;
}
# set cache
$CacheObject->Set(
Type => 'ProcessManagement_ActivityDialog',
Key => $CacheKey,
Value => \@Data,
TTL => $Self->{CacheTTL},
);
return \@Data;
}
1;
=head1 TERMS AND CONDITIONS
This software is part of the OTRS project (L<https://otrs.org/>).
This software comes with ABSOLUTELY NO WARRANTY. For details, see
the enclosed file COPYING for license information (GPL). If you
did not receive this file, see L<https://www.gnu.org/licenses/gpl-3.0.txt>.
=cut

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@@ -0,0 +1,454 @@
# --
# Copyright (C) 2001-2019 OTRS AG, https://otrs.com/
# --
# This software comes with ABSOLUTELY NO WARRANTY. For details, see
# the enclosed file COPYING for license information (GPL). If you
# did not receive this file, see https://www.gnu.org/licenses/gpl-3.0.txt.
# --
package Kernel::System::ProcessManagement::DB::Entity;
use strict;
use warnings;
use Kernel::System::VariableCheck qw(:all);
our @ObjectDependencies = (
'Kernel::System::DB',
'Kernel::System::Log',
'Kernel::System::Main',
);
=head1 NAME
Kernel::System::ProcessManagement::DB::Entity
=head1 DESCRIPTION
Process Management DB Entity backend
=head1 PUBLIC INTERFACE
=head2 new()
Don't use the constructor directly, use the ObjectManager instead:
my $EntityObject = $Kernel::OM->Get('Kernel::System::ProcessManagement::DB::Entity');
=cut
sub new {
my ( $Type, %Param ) = @_;
# allocate new hash for object
my $Self = {};
bless( $Self, $Type );
$Self->{ValidEntities} = {
'Process' => 1,
'Activity' => 1,
'ActivityDialog' => 1,
'Transition' => 1,
'TransitionAction' => 1,
};
return $Self;
}
=head2 EntityIDGenerate()
generate unique Entity ID
my $EntityID = $EntityObject->EntityIDGenerate(
EntityType => 'Process', # mandatory, 'Process' || 'Activity' || 'ActivityDialog'
# || 'Transition' || 'TransitionAction'
UserID => 123, # mandatory
);
Returns:
$EntityID = 'P1';
=cut
sub EntityIDGenerate {
my ( $Self, %Param ) = @_;
# check needed stuff
for my $Key (qw(EntityType UserID)) {
if ( !$Param{$Key} ) {
$Kernel::OM->Get('Kernel::System::Log')->Log(
Priority => 'error',
Message => "Need $Key!",
);
return;
}
}
# check entity type
if ( !$Self->{ValidEntities}->{ $Param{EntityType} } ) {
$Kernel::OM->Get('Kernel::System::Log')->Log(
Priority => 'error',
Message => "The EntityType:$Param{EntityType} is invalid!"
);
return;
}
# this is not a 'proper' GUID as defined in RFC 4122 but it's close enough for
# our purposes and we can replace it later if needed
my $GUID = $Kernel::OM->Get('Kernel::System::Main')->GenerateRandomString(
Length => 32,
Dictionary => [ 0 .. 9, 'a' .. 'f' ], # hexadecimal
);
my $EntityID = $Param{EntityType} . '-' . $GUID;
return $EntityID;
}
=head2 EntitySyncStateSet()
set sync state for an entity.
my $Success = $EntityObject->EntitySyncStateSet(
EntityType => 'Process', # 'Process' || 'Activity' || 'ActivityDialog'
# || 'Transition' || 'TransitionAction', type of the
# entity
EntityID => 'P1',
SyncState => 'not_sync', # the sync state to set
UserID => 123,
);
=cut
sub EntitySyncStateSet {
my ( $Self, %Param ) = @_;
# check needed stuff
for my $Needed (qw(EntityType EntityID SyncState UserID)) {
if ( !$Param{$Needed} ) {
$Kernel::OM->Get('Kernel::System::Log')->Log(
Priority => 'error',
Message => "Need $Needed!"
);
return;
}
}
# check entity type
if ( !$Self->{ValidEntities}->{ $Param{EntityType} } ) {
$Kernel::OM->Get('Kernel::System::Log')->Log(
Priority => 'error',
Message => "The EntityType:$Param{EntityType} is invalid!"
);
return;
}
# get database object
my $DBObject = $Kernel::OM->Get('Kernel::System::DB');
# create new
if ( !%{ $Self->EntitySyncStateGet(%Param) || {} } ) {
return if !$DBObject->Do(
SQL => '
INSERT INTO pm_entity_sync
(entity_type, entity_id, sync_state, create_time, change_time)
VALUES (?, ?, ?, current_timestamp, current_timestamp)',
Bind => [
\$Param{EntityType}, \$Param{EntityID}, \$Param{SyncState},
],
);
}
else { # update existing
return if !$DBObject->Do(
SQL => '
UPDATE pm_entity_sync
SET sync_state = ?, change_time = current_timestamp
WHERE entity_type = ?
AND entity_id = ?',
Bind => [
\$Param{SyncState}, \$Param{EntityType}, \$Param{EntityID},
],
);
}
return 1;
}
=head2 EntitySyncStateGet()
gets the sync state of an entity
my $EntitySyncState = $EntityObject->EntitySyncStateGet(
EntityType => 'Process', # 'Process' || 'Activity' || 'ActivityDialog'
# || 'Transition' || 'TransitionAction', type of the
# entity
EntityID => 'P1',
UserID => 123,
);
If sync state was found, returns:
$EntitySyncState = {
EntityType => 'Process',
EntityID => 'P1',
SyncState => 'not_sync',
CreateTime => '2011-02-08 15:08:00',
ChangeTime => '2011-02-08 15:08:00',
};
If no sync state was found, returns undef.
=cut
sub EntitySyncStateGet {
my ( $Self, %Param ) = @_;
# check needed stuff
for my $Needed (qw(EntityType EntityID UserID)) {
if ( !$Param{$Needed} ) {
$Kernel::OM->Get('Kernel::System::Log')->Log(
Priority => 'error',
Message => "Need $Needed!"
);
return;
}
}
# check entity type
if ( !$Self->{ValidEntities}->{ $Param{EntityType} } ) {
$Kernel::OM->Get('Kernel::System::Log')->Log(
Priority => 'error',
Message => "The EntityType:$Param{EntityType} is invalid!"
);
return;
}
# get database object
my $DBObject = $Kernel::OM->Get('Kernel::System::DB');
return if !$DBObject->Prepare(
SQL => '
SELECT entity_type, entity_id, sync_state, create_time, change_time
FROM pm_entity_sync
WHERE entity_type =?
AND entity_id = ?',
Bind => [
\$Param{EntityType}, \$Param{EntityID},
],
);
my %Result;
while ( my @Data = $DBObject->FetchrowArray() ) {
%Result = (
EntityType => $Data[0],
EntityID => $Data[1],
SyncState => $Data[2],
CreateTime => $Data[3],
ChangeTime => $Data[4],
);
}
return if !IsHashRefWithData( \%Result );
return \%Result;
}
=head2 EntitySyncStateDelete()
deletes sync state of an entity.
my $Success = $EntityObject->EntitySyncStateDelete(
EntityType => 'Process', # 'Process' || 'Activity' || 'ActivityDialog'
# || 'Transition' || 'TransitionAction', type of the
# entity
EntityID => 'P1',
UserID => 123,
);
=cut
sub EntitySyncStateDelete {
my ( $Self, %Param ) = @_;
# check needed stuff
for my $Key (qw(EntityType EntityID UserID)) {
if ( !$Param{$Key} ) {
$Kernel::OM->Get('Kernel::System::Log')->Log(
Priority => 'error',
Message => "Need $Key!"
);
return;
}
}
# check entity type
if ( !$Self->{ValidEntities}->{ $Param{EntityType} } ) {
$Kernel::OM->Get('Kernel::System::Log')->Log(
Priority => 'error',
Message => "The EntityType:$Param{EntityType} is invalid!"
);
return;
}
return if ( !%{ $Self->EntitySyncStateGet(%Param) || {} } );
return if !$Kernel::OM->Get('Kernel::System::DB')->Do(
SQL => '
DELETE FROM pm_entity_sync
WHERE entity_type = ?
AND entity_id = ?',
Bind => [
\$Param{EntityType}, \$Param{EntityID},
],
);
return 1;
}
=head2 EntitySyncStatePurge()
deletes all entries .
my $Success = $EntityObject->EntitySyncStatePurge(
UserID => 123,
);
=cut
sub EntitySyncStatePurge {
my ( $Self, %Param ) = @_;
# check needed stuff
for my $Needed (qw(UserID)) {
if ( !$Param{$Needed} ) {
$Kernel::OM->Get('Kernel::System::Log')->Log(
Priority => 'error',
Message => "Need $Needed!"
);
return;
}
}
return if !$Kernel::OM->Get('Kernel::System::DB')->Do(
SQL => '
DELETE FROM pm_entity_sync',
Bind => [],
);
return 1;
}
=head2 EntitySyncStateList()
gets a list of sync states.
my $EntitySyncStateList = $EntityObject->EntitySyncStateList(
EntityType => 'Process', # optional, 'Process' || 'Activity' || 'ActivityDialog'
# || 'Transition' || 'TransitionAction', type of the
# entity
SyncState => 'not_sync', # optional, only entries with this sync state
UserID => 123,
);
Returns:
$EntitySyncStateList = [
{
EntityType => 'Process',
EntityID => 'P1',
SyncState => 'sync_started',
CreateTime => '2011-02-08 15:08:00',
ChangeTime => '2011-02-08 15:08:00',
},
...
];
=cut
sub EntitySyncStateList {
my ( $Self, %Param ) = @_;
# check needed stuff
for my $Needed (qw(UserID)) {
if ( !$Param{$Needed} ) {
$Kernel::OM->Get('Kernel::System::Log')->Log(
Priority => 'error',
Message => "Need $Needed!"
);
return;
}
}
if ( $Param{EntityType} ) {
# check entity type
if ( !$Self->{ValidEntities}->{ $Param{EntityType} } ) {
$Kernel::OM->Get('Kernel::System::Log')->Log(
Priority => 'error',
Message => "The EntityType:$Param{EntityType} is invalid!"
);
return;
}
}
my $SQL = '
SELECT entity_type, entity_id, sync_state, create_time, change_time
FROM pm_entity_sync';
my @Bind;
if ( $Param{EntityType} ) {
$SQL .= ' WHERE entity_type = ?';
push @Bind, \$Param{EntityType};
if ( $Param{SyncState} ) {
$SQL .= ' AND sync_state = ?';
push @Bind, \$Param{SyncState};
}
}
elsif ( $Param{SyncState} ) {
$SQL .= ' WHERE sync_state = ?';
push @Bind, \$Param{SyncState};
}
$SQL .= ' ORDER BY entity_id ASC';
# get database object
my $DBObject = $Kernel::OM->Get('Kernel::System::DB');
return if !$DBObject->Prepare(
SQL => $SQL,
Bind => \@Bind,
);
my @Result;
while ( my @Data = $DBObject->FetchrowArray() ) {
push @Result, {
EntityType => $Data[0],
EntityID => $Data[1],
SyncState => $Data[2],
CreateTime => $Data[3],
ChangeTime => $Data[4],
};
}
return \@Result;
}
1;
=head1 TERMS AND CONDITIONS
This software is part of the OTRS project (L<https://otrs.org/>).
This software comes with ABSOLUTELY NO WARRANTY. For details, see
the enclosed file COPYING for license information (GPL). If you
did not receive this file, see L<https://www.gnu.org/licenses/gpl-3.0.txt>.
=cut

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# --
# Copyright (C) 2001-2019 OTRS AG, https://otrs.com/
# --
# This software comes with ABSOLUTELY NO WARRANTY. For details, see
# the enclosed file COPYING for license information (GPL). If you
# did not receive this file, see https://www.gnu.org/licenses/gpl-3.0.txt.
# --
package Kernel::System::ProcessManagement::DB::Process::State;
use strict;
use warnings;
use Kernel::Language qw(Translatable);
our @ObjectDependencies = (
'Kernel::System::Log',
);
=head1 NAME
Kernel::System::ProcessManagement::DB::Process::State
=head1 DESCRIPTION
Process Management DB State backend
=head1 PUBLIC INTERFACE
=head2 new()
Don't use the constructor directly, use the ObjectManager instead:
my $ProcessStateObject = $Kernel::OM->Get('Kernel::System::ProcessManagement::DB::Process::State');
=cut
sub new {
my ( $Type, %Param ) = @_;
# allocate new hash for object
my $Self = {};
bless( $Self, $Type );
# create States list
$Self->{StateList} = {
'S1' => Translatable('Active'),
'S2' => Translatable('Inactive'),
'S3' => Translatable('FadeAway'),
};
return $Self;
}
=head2 StateList()
get a State list
my $List = $StateObject->StateList(
UserID => 123,
);
Returns:
$List = {
'S1' => 'Active',
'S2' => 'Inactive',
'S3' => 'FadeAway',
}
=cut
sub StateList {
my ( $Self, %Param ) = @_;
# check needed
if ( !$Param{UserID} ) {
$Kernel::OM->Get('Kernel::System::Log')->Log(
Priority => 'error',
Message => "Need UserID!",
);
return;
}
return $Self->{StateList};
}
=head2 StateLookup()
get State name or State EntityID
my $Name = $StateObject->StateLookup(
EntityID => 'S1',
UserID => 123,
);
Returns:
$Name = 'Active';
my $EntityID = $StateObject->StateLookup(
Name => 'Active',
UserID => 123,
);
Returns:
$EntityID = 'S1';
=cut
sub StateLookup {
my ( $Self, %Param ) = @_;
# check needed
if ( !$Param{UserID} ) {
$Kernel::OM->Get('Kernel::System::Log')->Log(
Priority => 'error',
Message => "Need UserID!",
);
return;
}
if ( !$Param{EntityID} && !$Param{Name} ) {
$Kernel::OM->Get('Kernel::System::Log')->Log(
Priority => 'error',
Message => "EntityID or Name is required!",
);
return;
}
# return state name
my $Result;
if ( $Param{EntityID} ) {
$Result = $Self->{StateList}->{ $Param{EntityID} };
}
# return state entity ID
else {
my %ReversedStateList = reverse %{ $Self->{StateList} };
$Result = $ReversedStateList{ $Param{Name} };
}
return $Result;
}
1;
=head1 TERMS AND CONDITIONS
This software is part of the OTRS project (L<https://otrs.org/>).
This software comes with ABSOLUTELY NO WARRANTY. For details, see
the enclosed file COPYING for license information (GPL). If you
did not receive this file, see L<https://www.gnu.org/licenses/gpl-3.0.txt>.
=cut

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# --
# Copyright (C) 2001-2019 OTRS AG, https://otrs.com/
# --
# This software comes with ABSOLUTELY NO WARRANTY. For details, see
# the enclosed file COPYING for license information (GPL). If you
# did not receive this file, see https://www.gnu.org/licenses/gpl-3.0.txt.
# --
package Kernel::System::ProcessManagement::DB::Transition;
use strict;
use warnings;
use Kernel::System::VariableCheck qw(:all);
our @ObjectDependencies = (
'Kernel::Config',
'Kernel::System::Cache',
'Kernel::System::DB',
'Kernel::System::Log',
'Kernel::System::YAML',
);
=head1 NAME
Kernel::System::ProcessManagement::DB::Transition
=head1 DESCRIPTION
Process Management DB Transition backend
=head1 PUBLIC INTERFACE
=head2 new()
Don't use the constructor directly, use the ObjectManager instead:
my $TransitionObject = $Kernel::OM->Get('Kernel::System::ProcessManagement::DB::Transition');
=cut
sub new {
my ( $Type, %Param ) = @_;
# allocate new hash for object
my $Self = {};
bless( $Self, $Type );
# get the cache TTL (in seconds)
$Self->{CacheTTL} = int( $Kernel::OM->Get('Kernel::Config')->Get('Process::CacheTTL') || 3600 );
# set lower if database is case sensitive
$Self->{Lower} = '';
if ( $Kernel::OM->Get('Kernel::System::DB')->GetDatabaseFunction('CaseSensitive') ) {
$Self->{Lower} = 'LOWER';
}
return $Self;
}
=head2 TransitionAdd()
add new Trnsition
returns the id of the created Transition if success or undef otherwise
my $ID = $TransitionObject->TransitionAdd(
EntityID => 'T1' # mandatory, exportable unique identifier
Name => 'NameOfTransition', # mandatory
Config => $ConfigHashRef, # mandatory, transition configuration to be stored in
# YAML format
UserID => 123, # mandatory
);
Returns:
$ID = 567;
=cut
sub TransitionAdd {
my ( $Self, %Param ) = @_;
# check needed stuff
for my $Key (qw(EntityID Name Config UserID)) {
if ( !$Param{$Key} ) {
$Kernel::OM->Get('Kernel::System::Log')->Log(
Priority => 'error',
Message => "Need $Key!",
);
return;
}
}
# get database object
my $DBObject = $Kernel::OM->Get('Kernel::System::DB');
# check if EntityID already exists
return if !$DBObject->Prepare(
SQL => "
SELECT id
FROM pm_transition
WHERE $Self->{Lower}(entity_id) = $Self->{Lower}(?)",
Bind => [ \$Param{EntityID} ],
Limit => 1,
);
my $EntityExists;
while ( my @Data = $DBObject->FetchrowArray() ) {
$EntityExists = 1;
}
if ($EntityExists) {
$Kernel::OM->Get('Kernel::System::Log')->Log(
Priority => 'error',
Message => "The EntityID:$Param{EntityID} already exists for a transition!"
);
return;
}
# check config valid format (at least it must contain the description short, fields and field
# order)
if ( !IsHashRefWithData( $Param{Config} ) ) {
$Kernel::OM->Get('Kernel::System::Log')->Log(
Priority => 'error',
Message => "Config needs to be a valid Hash reference!",
);
return;
}
for my $Needed (qw(Condition)) {
if ( !$Param{Config}->{$Needed} ) {
$Kernel::OM->Get('Kernel::System::Log')->Log(
Priority => 'error',
Message => "Need $Needed in Config!",
);
return;
}
}
# check config formats
if ( ref $Param{Config}->{Condition} ne 'HASH' ) {
$Kernel::OM->Get('Kernel::System::Log')->Log(
Priority => 'error',
Message => "Config Fields must be a Hash!",
);
return;
}
# dump layout and config as string
my $Config = $Kernel::OM->Get('Kernel::System::YAML')->Dump( Data => $Param{Config} );
# Make sure the resulting string has the UTF-8 flag. YAML only sets it if
# part of the data already had it.
utf8::upgrade($Config);
# sql
return if !$DBObject->Do(
SQL => '
INSERT INTO pm_transition ( entity_id, name, config, create_time,
create_by, change_time, change_by )
VALUES (?, ?, ?, current_timestamp, ?, current_timestamp, ?)',
Bind => [
\$Param{EntityID}, \$Param{Name}, \$Config, \$Param{UserID}, \$Param{UserID},
],
);
return if !$DBObject->Prepare(
SQL => 'SELECT id FROM pm_transition WHERE entity_id = ?',
Bind => [ \$Param{EntityID} ],
);
my $ID;
while ( my @Row = $DBObject->FetchrowArray() ) {
$ID = $Row[0];
}
# delete cache
$Kernel::OM->Get('Kernel::System::Cache')->CleanUp(
Type => 'ProcessManagement_Transition',
);
return if !$ID;
return $ID;
}
=head2 TransitionDelete()
delete an Transition
returns 1 if success or undef otherwise
my $Success = $TransitionObject->TransitionDelete(
ID => 123,
UserID => 123,
);
=cut
sub TransitionDelete {
my ( $Self, %Param ) = @_;
# check needed stuff
for my $Key (qw(ID UserID)) {
if ( !$Param{$Key} ) {
$Kernel::OM->Get('Kernel::System::Log')->Log(
Priority => 'error',
Message => "Need $Key!"
);
return;
}
}
# check if exists
my $Transition = $Self->TransitionGet(
ID => $Param{ID},
UserID => 1,
);
return if !IsHashRefWithData($Transition);
# delete transition
return if !$Kernel::OM->Get('Kernel::System::DB')->Do(
SQL => 'DELETE FROM pm_transition WHERE id = ?',
Bind => [ \$Param{ID} ],
);
# delete cache
$Kernel::OM->Get('Kernel::System::Cache')->CleanUp(
Type => 'ProcessManagement_Transition',
);
return 1;
}
=head2 TransitionGet()
get Transition attributes
my $Transition = $TransitionObject->TransitionGet(
ID => 123, # ID or EntityID is needed
EntityID => 'T1',
UserID => 123, # mandatory
);
Returns:
$Transition = {
ID => 123,
EntityID => 'T1',
Name => 'some name',
Config => $ConfigHashRef,
CreateTime => '2012-07-04 15:08:00',
ChangeTime => '2012-07-04 15:08:00',
};
=cut
sub TransitionGet {
my ( $Self, %Param ) = @_;
# check needed stuff
if ( !$Param{ID} && !$Param{EntityID} ) {
$Kernel::OM->Get('Kernel::System::Log')->Log(
Priority => 'error',
Message => 'Need ID or EntityID!'
);
return;
}
if ( !$Param{UserID} ) {
$Kernel::OM->Get('Kernel::System::Log')->Log(
Priority => 'error',
Message => 'Need UserID!',
);
return;
}
# get cache object
my $CacheObject = $Kernel::OM->Get('Kernel::System::Cache');
# check cache
my $CacheKey;
if ( $Param{ID} ) {
$CacheKey = 'TransitionGet::ID::' . $Param{ID};
}
else {
$CacheKey = 'TransitionGet::EntityID::' . $Param{EntityID};
}
my $Cache = $CacheObject->Get(
Type => 'ProcessManagement_Transition',
Key => $CacheKey,
);
return $Cache if $Cache;
# get database object
my $DBObject = $Kernel::OM->Get('Kernel::System::DB');
# sql
if ( $Param{ID} ) {
return if !$DBObject->Prepare(
SQL => '
SELECT id, entity_id, name, config, create_time, change_time
FROM pm_transition
WHERE id = ?',
Bind => [ \$Param{ID} ],
Limit => 1,
);
}
else {
return if !$DBObject->Prepare(
SQL => '
SELECT id, entity_id, name, config, create_time, change_time
FROM pm_transition
WHERE entity_id = ?',
Bind => [ \$Param{EntityID} ],
Limit => 1,
);
}
# get yaml object
my $YAMLObject = $Kernel::OM->Get('Kernel::System::YAML');
my %Data;
while ( my @Data = $DBObject->FetchrowArray() ) {
my $Config = $YAMLObject->Load( Data => $Data[3] );
%Data = (
ID => $Data[0],
EntityID => $Data[1],
Name => $Data[2],
Config => $Config,
CreateTime => $Data[4],
ChangeTime => $Data[5],
);
}
return if !$Data{ID};
# set cache
$CacheObject->Set(
Type => 'ProcessManagement_Transition',
Key => $CacheKey,
Value => \%Data,
TTL => $Self->{CacheTTL},
);
return \%Data;
}
=head2 TransitionUpdate()
update Transition attributes
returns 1 if success or undef otherwise
my $Success = $TransitionObject->TransitionUpdate(
ID => 123, # mandatory
EntityID => 'T1' # mandatory, exportable unique identifier
Name => 'NameOfTransition', # mandatory
Config => $ConfigHashRef, # mandatory, transition configuration to be stored in
# YAML format
UserID => 123, # mandatory
);
=cut
sub TransitionUpdate {
my ( $Self, %Param ) = @_;
# check needed stuff
for my $Key (qw(ID EntityID Name Config UserID)) {
if ( !$Param{$Key} ) {
$Kernel::OM->Get('Kernel::System::Log')->Log(
Priority => 'error',
Message => "Need $Key!"
);
return;
}
}
# get database object
my $DBObject = $Kernel::OM->Get('Kernel::System::DB');
# check if EntityID already exists
return if !$DBObject->Prepare(
SQL => "
SELECT id FROM pm_transition
WHERE $Self->{Lower}(entity_id) = $Self->{Lower}(?)
AND id != ?",
Bind => [ \$Param{EntityID}, \$Param{ID} ],
LIMIT => 1,
);
my $EntityExists;
while ( my @Data = $DBObject->FetchrowArray() ) {
$EntityExists = 1;
}
if ($EntityExists) {
$Kernel::OM->Get('Kernel::System::Log')->Log(
Priority => 'error',
Message => "The EntityID:$Param{Name} already exists for a Transition!",
);
return;
}
# check config valid format (at least it must contain the condition
if ( !IsHashRefWithData( $Param{Config} ) ) {
$Kernel::OM->Get('Kernel::System::Log')->Log(
Priority => 'error',
Message => "Config needs to be a valid Hash reference!",
);
return;
}
for my $Needed (qw(Condition)) {
if ( !$Param{Config}->{$Needed} ) {
$Kernel::OM->Get('Kernel::System::Log')->Log(
Priority => 'error',
Message => "Need $Needed in Config!",
);
return;
}
}
# check config formats
if ( ref $Param{Config}->{Condition} ne 'HASH' ) {
$Kernel::OM->Get('Kernel::System::Log')->Log(
Priority => 'error',
Message => "Config Fields must be a Hash!",
);
return;
}
# dump layout and config as string
my $Config = $Kernel::OM->Get('Kernel::System::YAML')->Dump( Data => $Param{Config} );
# Make sure the resulting string has the UTF-8 flag. YAML only sets it if
# part of the data already had it.
utf8::upgrade($Config);
# check if need to update db
return if !$DBObject->Prepare(
SQL => '
SELECT entity_id, name, config
FROM pm_transition
WHERE id = ?',
Bind => [ \$Param{ID} ],
Limit => 1,
);
my $CurrentEntityID;
my $CurrentName;
my $CurrentConfig;
while ( my @Data = $DBObject->FetchrowArray() ) {
$CurrentEntityID = $Data[0];
$CurrentName = $Data[1];
$CurrentConfig = $Data[2];
}
if ($CurrentEntityID) {
return 1 if $CurrentEntityID eq $Param{EntityID}
&& $CurrentName eq $Param{Name}
&& $CurrentConfig eq $Config;
}
# sql
return if !$DBObject->Do(
SQL => '
UPDATE pm_transition
SET entity_id = ?, name = ?, config = ?, change_time = current_timestamp,
change_by = ?
WHERE id = ?',
Bind => [
\$Param{EntityID}, \$Param{Name}, \$Config, \$Param{UserID}, \$Param{ID},
],
);
# delete cache
$Kernel::OM->Get('Kernel::System::Cache')->CleanUp(
Type => 'ProcessManagement_Transition',
);
return 1;
}
=head2 TransitionList()
get an Transition list
my $List = $TransitionObject->TransitionList(
UseEntities => 0, # default 0, 1 || 0. if 0 the return hash keys are
# the transition IDs otherwise keys are the
# transition entity IDs
UserID => 1,
);
Returns:
$List = {
1 => 'NameOfTransition',
}
or
$List = {
'T1' => 'NameOfTransition',
}
=cut
sub TransitionList {
my ( $Self, %Param ) = @_;
# check needed
if ( !$Param{UserID} ) {
$Kernel::OM->Get('Kernel::System::Log')->Log(
Priority => 'error',
Message => "Need UserID!"
);
return;
}
# check cache
my $UseEntities = 0;
if ( defined $Param{UseEntities} && $Param{UseEntities} ) {
$UseEntities = 1;
}
# get cache object
my $CacheObject = $Kernel::OM->Get('Kernel::System::Cache');
my $CacheKey = 'TransitionList::UseEntities::' . $UseEntities;
my $Cache = $CacheObject->Get(
Type => 'ProcessManagement_Transition',
Key => $CacheKey,
);
return $Cache if ref $Cache;
# get database object
my $DBObject = $Kernel::OM->Get('Kernel::System::DB');
my $SQL = '
SELECT id, entity_id, name
FROM pm_transition';
return if !$DBObject->Prepare( SQL => $SQL );
my %Data;
while ( my @Row = $DBObject->FetchrowArray() ) {
if ( !$UseEntities ) {
$Data{ $Row[0] } = $Row[2];
}
else {
$Data{ $Row[1] } = $Row[2];
}
}
# set cache
$CacheObject->Set(
Type => 'ProcessManagement_Transition',
Key => $CacheKey,
Value => \%Data,
TTL => $Self->{CacheTTL},
);
return \%Data;
}
=head2 TransitionListGet()
get a Transition list with all Transition details
my $List = $TransitionObject->TransitionListGet(
UserID => 1,
);
Returns:
$List = [
{
ID => 123,
EntityID => 'T1',
Name => 'some name',
Config => $ConfigHashRef,
CreateTime => '2012-07-04 15:08:00',
ChangeTime => '2012-07-04 15:08:00',
}
{
ID => 456,
EntityID => 'T2',
Name => 'some name',
Config => $ConfigHashRef,
CreateTime => '2012-07-04 15:09:00',
ChangeTime => '2012-07-04 15:09:00',
}
];
=cut
sub TransitionListGet {
my ( $Self, %Param ) = @_;
# check needed stuff
if ( !$Param{UserID} ) {
$Kernel::OM->Get('Kernel::System::Log')->Log(
Priority => 'error',
Message => 'Need UserID!',
);
return;
}
# get cache object
my $CacheObject = $Kernel::OM->Get('Kernel::System::Cache');
# check cache
my $CacheKey = 'TransitionListGet';
my $Cache = $CacheObject->Get(
Type => 'ProcessManagement_Transition',
Key => $CacheKey,
);
return $Cache if $Cache;
# get database object
my $DBObject = $Kernel::OM->Get('Kernel::System::DB');
# sql
return if !$DBObject->Prepare(
SQL => '
SELECT id, entity_id
FROM pm_transition
ORDER BY id',
);
my @TransitionIDs;
while ( my @Row = $DBObject->FetchrowArray() ) {
push @TransitionIDs, $Row[0];
}
my @Data;
for my $ItemID (@TransitionIDs) {
my $TransitionData = $Self->TransitionGet(
ID => $ItemID,
UserID => 1,
);
push @Data, $TransitionData;
}
# set cache
$CacheObject->Set(
Type => 'ProcessManagement_Transition',
Key => $CacheKey,
Value => \@Data,
TTL => $Self->{CacheTTL},
);
return \@Data;
}
1;
=head1 TERMS AND CONDITIONS
This software is part of the OTRS project (L<https://otrs.org/>).
This software comes with ABSOLUTELY NO WARRANTY. For details, see
the enclosed file COPYING for license information (GPL). If you
did not receive this file, see L<https://www.gnu.org/licenses/gpl-3.0.txt>.
=cut

View File

@@ -0,0 +1,688 @@
# --
# Copyright (C) 2001-2019 OTRS AG, https://otrs.com/
# --
# This software comes with ABSOLUTELY NO WARRANTY. For details, see
# the enclosed file COPYING for license information (GPL). If you
# did not receive this file, see https://www.gnu.org/licenses/gpl-3.0.txt.
# --
package Kernel::System::ProcessManagement::DB::TransitionAction;
use strict;
use warnings;
use Kernel::System::VariableCheck qw(:all);
our @ObjectDependencies = (
'Kernel::Config',
'Kernel::System::Cache',
'Kernel::System::DB',
'Kernel::System::Log',
'Kernel::System::YAML',
);
=head1 NAME
Kernel::System::ProcessManagement::DB::TransitionAction
=head1 DESCRIPTION
Process Management DB TransitionAction backend
=head1 PUBLIC INTERFACE
=head2 new()
Don't use the constructor directly, use the ObjectManager instead:
my $TransitionActionObject = $Kernel::OM->Get('Kernel::System::ProcessManagement::DB::TransitionAction');
=cut
sub new {
my ( $Type, %Param ) = @_;
# allocate new hash for object
my $Self = {};
bless( $Self, $Type );
# get the cache TTL (in seconds)
$Self->{CacheTTL} = int( $Kernel::OM->Get('Kernel::Config')->Get('Process::CacheTTL') || 3600 );
# set lower if database is case sensitive
$Self->{Lower} = '';
if ( $Kernel::OM->Get('Kernel::System::DB')->GetDatabaseFunction('CaseSensitive') ) {
$Self->{Lower} = 'LOWER';
}
return $Self;
}
=head2 TransitionActionAdd()
add new TransitionAction
returns the id of the created TransitionAction if success or undef otherwise
my $ID = $TransitionActionObject->TransitionActionAdd(
EntityID => 'TA1' # mandatory, exportable unique identifier
Name => 'NameOfTransitionAction', # mandatory
Config => $ConfigHashRef, # mandatory, transition action configuration to be
# stored in YAML format
UserID => 123, # mandatory
);
Returns:
$ID = 567;
=cut
sub TransitionActionAdd {
my ( $Self, %Param ) = @_;
# check needed stuff
for my $Key (qw(EntityID Name Config UserID)) {
if ( !$Param{$Key} ) {
$Kernel::OM->Get('Kernel::System::Log')->Log(
Priority => 'error',
Message => "Need $Key!",
);
return;
}
}
# get database object
my $DBObject = $Kernel::OM->Get('Kernel::System::DB');
# check if EntityID already exists
return if !$DBObject->Prepare(
SQL => "
SELECT id
FROM pm_transition_action
WHERE $Self->{Lower}(entity_id) = $Self->{Lower}(?)",
Bind => [ \$Param{EntityID} ],
Limit => 1,
);
my $EntityExists;
while ( my @Data = $DBObject->FetchrowArray() ) {
$EntityExists = 1;
}
if ($EntityExists) {
$Kernel::OM->Get('Kernel::System::Log')->Log(
Priority => 'error',
Message => "The EntityID:$Param{EntityID} already exists for a transition action!"
);
return;
}
# check config valid format (at least it must contain another config hash inside)
if ( !IsHashRefWithData( $Param{Config} ) ) {
$Kernel::OM->Get('Kernel::System::Log')->Log(
Priority => 'error',
Message => "Config needs to be a valid Hash reference!",
);
return;
}
for my $Needed (qw(Module Config)) {
if ( !$Param{Config}->{$Needed} ) {
$Kernel::OM->Get('Kernel::System::Log')->Log(
Priority => 'error',
Message => "Need $Needed in Config!",
);
return;
}
}
# check config formats
if ( !IsStringWithData( $Param{Config}->{Module} ) ) {
$Kernel::OM->Get('Kernel::System::Log')->Log(
Priority => 'error',
Message => "Config Module must be a non empty String!",
);
return;
}
if ( ref $Param{Config}->{Config} ne 'HASH' ) {
$Kernel::OM->Get('Kernel::System::Log')->Log(
Priority => 'error',
Message => "Config Config must be a Hash!",
);
return;
}
# dump layout and config as string
my $Config = $Kernel::OM->Get('Kernel::System::YAML')->Dump( Data => $Param{Config} );
# Make sure the resulting string has the UTF-8 flag. YAML only sets it if
# part of the data already had it.
utf8::upgrade($Config);
# sql
return if !$DBObject->Do(
SQL => '
INSERT INTO pm_transition_action ( entity_id, name, config, create_time,
create_by, change_time, change_by )
VALUES (?, ?, ?, current_timestamp, ?, current_timestamp, ?)',
Bind => [
\$Param{EntityID}, \$Param{Name}, \$Config, \$Param{UserID}, \$Param{UserID},
],
);
return if !$DBObject->Prepare(
SQL => 'SELECT id FROM pm_transition_action WHERE entity_id = ?',
Bind => [ \$Param{EntityID} ],
);
my $ID;
while ( my @Row = $DBObject->FetchrowArray() ) {
$ID = $Row[0];
}
# delete cache
$Kernel::OM->Get('Kernel::System::Cache')->CleanUp(
Type => 'ProcessManagement_TransitionAction',
);
return if !$ID;
return $ID;
}
=head2 TransitionActionDelete()
delete an TransitionAction
returns 1 if success or undef otherwise
my $Success = $TransitionActionObject->TransitionActionDelete(
ID => 123,
UserID => 123,
);
=cut
sub TransitionActionDelete {
my ( $Self, %Param ) = @_;
# check needed stuff
for my $Key (qw(ID UserID)) {
if ( !$Param{$Key} ) {
$Kernel::OM->Get('Kernel::System::Log')->Log(
Priority => 'error',
Message => "Need $Key!"
);
return;
}
}
# check if exists
my $TransitionAction = $Self->TransitionActionGet(
ID => $Param{ID},
UserID => 1,
);
return if !IsHashRefWithData($TransitionAction);
# delete transition action
return if !$Kernel::OM->Get('Kernel::System::DB')->Do(
SQL => 'DELETE FROM pm_transition_action WHERE id = ?',
Bind => [ \$Param{ID} ],
);
# delete cache
$Kernel::OM->Get('Kernel::System::Cache')->CleanUp(
Type => 'ProcessManagement_TransitionAction',
);
return 1;
}
=head2 TransitionActionGet()
get TransitionAction attributes
my $TransitionAction = $TransitionActionObject->TransitionActionGet(
ID => 123, # ID or EntityID is needed
EntityID => 'P1',
UserID => 123, # mandatory
);
Returns:
$TransitionAction = {
ID => 123,
EntityID => 'TA1',
Name => 'some name',
Config => $ConfigHashRef,
CreateTime => '2012-07-04 15:08:00',
ChangeTime => '2012-07-04 15:08:00',
};
=cut
sub TransitionActionGet {
my ( $Self, %Param ) = @_;
# check needed stuff
if ( !$Param{ID} && !$Param{EntityID} ) {
$Kernel::OM->Get('Kernel::System::Log')->Log(
Priority => 'error',
Message => 'Need ID or EntityID!'
);
return;
}
if ( !$Param{UserID} ) {
$Kernel::OM->Get('Kernel::System::Log')->Log(
Priority => 'error',
Message => 'Need UserID!',
);
return;
}
# get cache object
my $CacheObject = $Kernel::OM->Get('Kernel::System::Cache');
# check cache
my $CacheKey;
if ( $Param{ID} ) {
$CacheKey = 'TransitionActionGet::ID::' . $Param{ID};
}
else {
$CacheKey = 'TransitionActionGet::EntityID::' . $Param{EntityID};
}
my $Cache = $CacheObject->Get(
Type => 'ProcessManagement_TransitionAction',
Key => $CacheKey,
);
return $Cache if $Cache;
# get database object
my $DBObject = $Kernel::OM->Get('Kernel::System::DB');
# sql
if ( $Param{ID} ) {
return if !$DBObject->Prepare(
SQL => '
SELECT id, entity_id, name, config, create_time, change_time
FROM pm_transition_action
WHERE id = ?',
Bind => [ \$Param{ID} ],
Limit => 1,
);
}
else {
return if !$DBObject->Prepare(
SQL => '
SELECT id, entity_id, name, config, create_time, change_time
FROM pm_transition_action
WHERE entity_id = ?',
Bind => [ \$Param{EntityID} ],
Limit => 1,
);
}
# get yaml object
my $YAMLObject = $Kernel::OM->Get('Kernel::System::YAML');
my %Data;
while ( my @Data = $DBObject->FetchrowArray() ) {
my $Config = $YAMLObject->Load( Data => $Data[3] );
%Data = (
ID => $Data[0],
EntityID => $Data[1],
Name => $Data[2],
Config => $Config,
CreateTime => $Data[4],
ChangeTime => $Data[5],
);
}
return if !$Data{ID};
# set cache
$CacheObject->Set(
Type => 'ProcessManagement_TransitionAction',
Key => $CacheKey,
Value => \%Data,
TTL => $Self->{CacheTTL},
);
return \%Data;
}
=head2 TransitionActionUpdate()
update TransitionAction attributes
returns 1 if success or undef otherwise
my $Success = $TransitionActionObject->TransitionActionUpdate(
ID => 123, # mandatory
EntityID => 'TA1' # mandatory, exportable unique identifier
Name => 'NameOfTransitionAction', # mandatory
Config => $ConfigHashRef, # mandatory, actvity dialog configuration to be
# stored in YAML format
UserID => 123, # mandatory
);
=cut
sub TransitionActionUpdate {
my ( $Self, %Param ) = @_;
# check needed stuff
for my $Key (qw(ID EntityID Name Config UserID)) {
if ( !$Param{$Key} ) {
$Kernel::OM->Get('Kernel::System::Log')->Log(
Priority => 'error',
Message => "Need $Key!"
);
return;
}
}
# get database object
my $DBObject = $Kernel::OM->Get('Kernel::System::DB');
# check if EntityID already exists
return if !$DBObject->Prepare(
SQL => "
SELECT id FROM pm_transition_action
WHERE $Self->{Lower}(entity_id) = $Self->{Lower}(?)
AND id != ?",
Bind => [ \$Param{EntityID}, \$Param{ID} ],
LIMIT => 1,
);
my $EntityExists;
while ( my @Data = $DBObject->FetchrowArray() ) {
$EntityExists = 1;
}
if ($EntityExists) {
$Kernel::OM->Get('Kernel::System::Log')->Log(
Priority => 'error',
Message => "The EntityID:$Param{Name} already exists for a TransitionAction!",
);
return;
}
# check config valid format (at least it must contain another config hash)
if ( !IsHashRefWithData( $Param{Config} ) ) {
$Kernel::OM->Get('Kernel::System::Log')->Log(
Priority => 'error',
Message => "Config needs to be a valid Hash reference!",
);
return;
}
for my $Needed (qw(Module Config)) {
if ( !$Param{Config}->{$Needed} ) {
$Kernel::OM->Get('Kernel::System::Log')->Log(
Priority => 'error',
Message => "Need $Needed in Config!",
);
return;
}
}
# check config formats
if ( !IsStringWithData( $Param{Config}->{Module} ) ) {
$Kernel::OM->Get('Kernel::System::Log')->Log(
Priority => 'error',
Message => "Config->Config must be a non empty string!",
);
return;
}
if ( ref $Param{Config}->{Config} ne 'HASH' ) {
$Kernel::OM->Get('Kernel::System::Log')->Log(
Priority => 'error',
Message => "Config->Config must be a Hash!",
);
return;
}
# dump layout and config as string
my $Config = $Kernel::OM->Get('Kernel::System::YAML')->Dump( Data => $Param{Config} );
# Make sure the resulting string has the UTF-8 flag. YAML only sets it if
# part of the data already had it.
utf8::upgrade($Config);
# check if need to update db
return if !$DBObject->Prepare(
SQL => '
SELECT entity_id, name, config
FROM pm_transition_action
WHERE id = ?',
Bind => [ \$Param{ID} ],
Limit => 1,
);
my $CurrentEntityID;
my $CurrentName;
my $CurrentConfig;
while ( my @Data = $DBObject->FetchrowArray() ) {
$CurrentEntityID = $Data[0];
$CurrentName = $Data[1];
$CurrentConfig = $Data[2];
}
if ($CurrentEntityID) {
return 1 if $CurrentEntityID eq $Param{EntityID}
&& $CurrentName eq $Param{Name}
&& $CurrentConfig eq $Config;
}
# sql
return if !$DBObject->Do(
SQL => '
UPDATE pm_transition_action
SET entity_id = ?, name = ?, config = ?, change_time = current_timestamp,
change_by = ?
WHERE id = ?',
Bind => [
\$Param{EntityID}, \$Param{Name}, \$Config, \$Param{UserID}, \$Param{ID},
],
);
# delete cache
$Kernel::OM->Get('Kernel::System::Cache')->CleanUp(
Type => 'ProcessManagement_TransitionAction',
);
return 1;
}
=head2 TransitionActionList()
get an TransitionAction list
my $List = $TransitionActionObject->TransitionActionList(
UseEntities => 0, # default 0, 1 || 0. if 0 the return hash keys are
# the transition action IDs otherwise keys are
# the transition action entity IDs
UserID => 1,
);
Returns:
$List = {
1 => 'NameOfTransitionAction',
}
or
$List = {
'AD1' => 'NameOfTransitionAction',
}
=cut
sub TransitionActionList {
my ( $Self, %Param ) = @_;
# check needed
if ( !$Param{UserID} ) {
$Kernel::OM->Get('Kernel::System::Log')->Log(
Priority => 'error',
Message => "Need UserID!"
);
return;
}
# check cache
my $UseEntities = 0;
if ( defined $Param{UseEntities} && $Param{UseEntities} ) {
$UseEntities = 1;
}
# get cache object
my $CacheObject = $Kernel::OM->Get('Kernel::System::Cache');
my $CacheKey = 'TransitionActionList::UseEntities::' . $UseEntities;
my $Cache = $CacheObject->Get(
Type => 'ProcessManagement_TransitionAction',
Key => $CacheKey,
);
return $Cache if ref $Cache;
# get database object
my $DBObject = $Kernel::OM->Get('Kernel::System::DB');
my $SQL = '
SELECT id, entity_id, name
FROM pm_transition_action';
return if !$DBObject->Prepare( SQL => $SQL );
my %Data;
while ( my @Row = $DBObject->FetchrowArray() ) {
if ( !$UseEntities ) {
$Data{ $Row[0] } = $Row[2];
}
else {
$Data{ $Row[1] } = $Row[2];
}
}
# set cache
$CacheObject->Set(
Type => 'ProcessManagement_TransitionAction',
Key => $CacheKey,
Value => \%Data,
TTL => $Self->{CacheTTL},
);
return \%Data;
}
=head2 TransitionActionListGet()
get an Transition Action list with all Transition Action details
my $List = $TransitionActionObject->TransitionActionListGet(
UserID => 1,
);
Returns:
$List = [
{
ID => 123,
EntityID => 'TA1',
Name => 'some name',
Config => $ConfigHashRef,
CreateTime => '2012-07-04 15:08:00',
ChangeTime => '2012-07-04 15:08:00',
}
{
ID => 456,
EntityID => 'TA2',
Name => 'some name',
Config => $ConfigHashRef,
CreateTime => '2012-07-04 15:09:00',
ChangeTime => '2012-07-04 15:09:00',
}
];
=cut
sub TransitionActionListGet {
my ( $Self, %Param ) = @_;
# check needed stuff
if ( !$Param{UserID} ) {
$Kernel::OM->Get('Kernel::System::Log')->Log(
Priority => 'error',
Message => 'Need UserID!',
);
return;
}
# get cache object
my $CacheObject = $Kernel::OM->Get('Kernel::System::Cache');
# check cache
my $CacheKey = 'TransitionActionListGet';
my $Cache = $CacheObject->Get(
Type => 'ProcessManagement_TransitionAction',
Key => $CacheKey,
);
return $Cache if $Cache;
# get database object
my $DBObject = $Kernel::OM->Get('Kernel::System::DB');
# sql
return if !$DBObject->Prepare(
SQL => '
SELECT id, entity_id
FROM pm_transition_action
ORDER BY id',
);
my @TransitionActionIDs;
while ( my @Row = $DBObject->FetchrowArray() ) {
push @TransitionActionIDs, $Row[0];
}
my @Data;
for my $ItemID (@TransitionActionIDs) {
my $TransitionActionData = $Self->TransitionActionGet(
ID => $ItemID,
UserID => 1,
);
push @Data, $TransitionActionData;
}
# set cache
$CacheObject->Set(
Type => 'ProcessManagement_TransitionAction',
Key => $CacheKey,
Value => \@Data,
TTL => $Self->{CacheTTL},
);
return \@Data;
}
1;
=head1 TERMS AND CONDITIONS
This software is part of the OTRS project (L<https://otrs.org/>).
This software comes with ABSOLUTELY NO WARRANTY. For details, see
the enclosed file COPYING for license information (GPL). If you
did not receive this file, see L<https://www.gnu.org/licenses/gpl-3.0.txt>.
=cut