init III
This commit is contained in:
590
Perl OTRS/Kernel/System/SystemAddress.pm
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590
Perl OTRS/Kernel/System/SystemAddress.pm
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@@ -0,0 +1,590 @@
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# --
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# Copyright (C) 2001-2019 OTRS AG, https://otrs.com/
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# --
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# This software comes with ABSOLUTELY NO WARRANTY. For details, see
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# the enclosed file COPYING for license information (GPL). If you
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# did not receive this file, see https://www.gnu.org/licenses/gpl-3.0.txt.
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# --
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package Kernel::System::SystemAddress;
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use strict;
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use warnings;
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our @ObjectDependencies = (
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'Kernel::System::Cache',
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'Kernel::System::DB',
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'Kernel::System::Log',
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'Kernel::System::Valid',
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);
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=head1 NAME
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Kernel::System::SystemAddress - all system address functions
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=head1 DESCRIPTION
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Global module to add/edit/update system addresses.
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=head1 PUBLIC INTERFACE
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=head2 new()
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create an object
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my $SystemAddressObject = $Kernel::OM->Get('Kernel::System::SystemAddress');
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=cut
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sub new {
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my ( $Type, %Param ) = @_;
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# allocate new hash for object
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my $Self = {};
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bless( $Self, $Type );
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$Self->{CacheType} = 'SystemAddress';
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$Self->{CacheTTL} = 60 * 60 * 24 * 20;
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return $Self;
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}
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=head2 SystemAddressAdd()
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add system address with attributes
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my $ID = $SystemAddressObject->SystemAddressAdd(
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Name => 'info@example.com',
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Realname => 'Hotline',
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ValidID => 1,
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QueueID => 123,
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Comment => 'some comment',
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UserID => 123,
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);
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=cut
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sub SystemAddressAdd {
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my ( $Self, %Param ) = @_;
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# check needed stuff
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for my $Needed (qw(Name ValidID Realname QueueID UserID)) {
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if ( !$Param{$Needed} ) {
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$Kernel::OM->Get('Kernel::System::Log')->Log(
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Priority => 'error',
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Message => "Need $Needed!",
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);
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return;
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}
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}
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# check if a system address with this name already exists
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if ( $Self->NameExistsCheck( Name => $Param{Name} ) ) {
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$Kernel::OM->Get('Kernel::System::Log')->Log(
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Priority => 'error',
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Message => "A system address with the name '$Param{Name}' already exists.",
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);
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return;
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}
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# get database object
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my $DBObject = $Kernel::OM->Get('Kernel::System::DB');
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# insert new system address
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return if !$DBObject->Do(
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SQL => 'INSERT INTO system_address (value0, value1, valid_id, comments, queue_id, '
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. ' create_time, create_by, change_time, change_by)'
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. ' VALUES (?, ?, ?, ?, ?, current_timestamp, ?, current_timestamp, ?)',
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Bind => [
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\$Param{Name}, \$Param{Realname}, \$Param{ValidID}, \$Param{Comment},
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\$Param{QueueID}, \$Param{UserID}, \$Param{UserID},
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],
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);
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# get system address id
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$DBObject->Prepare(
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SQL => 'SELECT id FROM system_address WHERE value0 = ? AND value1 = ?',
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Bind => [ \$Param{Name}, \$Param{Realname}, ],
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Limit => 1,
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);
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# fetch the result
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my $ID;
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while ( my @Row = $DBObject->FetchrowArray() ) {
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$ID = $Row[0];
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}
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$Kernel::OM->Get('Kernel::System::Cache')->CleanUp(
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Type => $Self->{CacheType},
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);
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return $ID;
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}
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=head2 SystemAddressGet()
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get system address with attributes
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my %SystemAddress = $SystemAddressObject->SystemAddressGet(
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ID => 1,
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);
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returns:
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%SystemAddress = (
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ID => 1,
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Name => 'info@example.com'
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Realname => 'Hotline',
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QueueID => 123,
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Comment => 'some comment',
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ValidID => 1,
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CreateTime => '2010-11-29 11:04:04',
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ChangeTime => '2010-12-07 12:33:56',
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)
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=cut
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sub SystemAddressGet {
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my ( $Self, %Param ) = @_;
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# check needed stuff
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if ( !$Param{ID} ) {
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$Kernel::OM->Get('Kernel::System::Log')->Log(
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Priority => 'error',
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Message => "Need ID!",
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);
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return;
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}
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my $CacheKey = 'SystemAddressGet::' . $Param{ID};
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my $Cached = $Kernel::OM->Get('Kernel::System::Cache')->Get(
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Type => $Self->{CacheType},
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Key => $CacheKey,
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);
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return %{$Cached} if ref $Cached eq 'HASH';
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# get database object
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my $DBObject = $Kernel::OM->Get('Kernel::System::DB');
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# get system address
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return if !$DBObject->Prepare(
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SQL => 'SELECT value0, value1, comments, valid_id, queue_id, change_time, create_time '
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. ' FROM system_address WHERE id = ?',
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Bind => [ \$Param{ID} ],
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Limit => 1,
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);
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# fetch the result
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my %Data;
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while ( my @Data = $DBObject->FetchrowArray() ) {
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%Data = (
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ID => $Param{ID},
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Name => $Data[0],
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Realname => $Data[1],
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Comment => $Data[2],
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ValidID => $Data[3],
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QueueID => $Data[4],
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ChangeTime => $Data[5],
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CreateTime => $Data[6],
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);
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}
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$Kernel::OM->Get('Kernel::System::Cache')->Set(
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Type => $Self->{CacheType},
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TTL => $Self->{CacheTTL},
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Key => $CacheKey,
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Value => \%Data,
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);
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return %Data;
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}
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=head2 SystemAddressUpdate()
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update system address with attributes
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$SystemAddressObject->SystemAddressUpdate(
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ID => 1,
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Name => 'info@example.com',
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Realname => 'Hotline',
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ValidID => 1,
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QueueID => 123,
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Comment => 'some comment',
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UserID => 123,
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);
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=cut
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sub SystemAddressUpdate {
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my ( $Self, %Param ) = @_;
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# Check needed stuff.
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for my $Needed (qw(ID Name ValidID Realname QueueID UserID)) {
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if ( !$Param{$Needed} ) {
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$Kernel::OM->Get('Kernel::System::Log')->Log(
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Priority => 'error',
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Message => "Need $Needed!",
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);
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return;
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}
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}
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# Check if a system address with this name already exists.
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if (
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$Self->NameExistsCheck(
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ID => $Param{ID},
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Name => $Param{Name}
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)
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)
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{
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$Kernel::OM->Get('Kernel::System::Log')->Log(
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Priority => 'error',
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Message => "A system address with the name '$Param{Name}' already exists.",
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);
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return;
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}
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# Check if a system address is used in some queue's or auto response's.
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if ( $Self->SystemAddressIsUsed( SystemAddressID => $Param{ID} ) && $Param{ValidID} > 1 )
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{
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$Kernel::OM->Get('Kernel::System::Log')->Log(
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Priority => 'error',
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Message =>
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"This system address '$Param{Name}' cannot be set to invalid, because it is used in one or more queue(s) or auto response(s).",
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);
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return;
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}
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# Update system address.
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return if !$Kernel::OM->Get('Kernel::System::DB')->Do(
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SQL => 'UPDATE system_address SET value0 = ?, value1 = ?, comments = ?, valid_id = ?, '
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. ' change_time = current_timestamp, change_by = ?, queue_id = ? WHERE id = ?',
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Bind => [
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\$Param{Name}, \$Param{Realname}, \$Param{Comment}, \$Param{ValidID},
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\$Param{UserID}, \$Param{QueueID}, \$Param{ID},
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],
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);
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$Kernel::OM->Get('Kernel::System::Cache')->CleanUp(
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Type => $Self->{CacheType},
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);
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return 1;
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}
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=head2 SystemAddressList()
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get a list of system addresses
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my %List = $SystemAddressObject->SystemAddressList(
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Valid => 0, # optional, defaults to 1
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);
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returns:
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%List = (
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'1' => 'sales@example.com',
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'2' => 'purchasing@example.com',
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'3' => 'service@example.com',
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);
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=cut
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sub SystemAddressList {
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my ( $Self, %Param ) = @_;
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my $Valid = 1;
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if ( !$Param{Valid} && defined $Param{Valid} ) {
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$Valid = 0;
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}
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my $CacheKey = 'SystemAddressList::' . $Valid;
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my $Cached = $Kernel::OM->Get('Kernel::System::Cache')->Get(
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Type => $Self->{CacheType},
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Key => $CacheKey,
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);
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return %{$Cached} if ref $Cached eq 'HASH';
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my $ValidSQL = '';
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if ($Valid) {
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my $ValidIDs = join ',', $Kernel::OM->Get('Kernel::System::Valid')->ValidIDsGet();
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$ValidSQL = " WHERE valid_id IN ($ValidIDs)";
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}
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# get database object
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my $DBObject = $Kernel::OM->Get('Kernel::System::DB');
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# get system address
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return if !$DBObject->Prepare(
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SQL => "
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SELECT id, value0
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FROM system_address
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$ValidSQL",
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);
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my %List;
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while ( my @Data = $DBObject->FetchrowArray() ) {
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$List{ $Data[0] } = $Data[1];
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}
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$Kernel::OM->Get('Kernel::System::Cache')->Set(
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Type => $Self->{CacheType},
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TTL => $Self->{CacheTTL},
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Key => $CacheKey,
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Value => \%List,
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);
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return %List;
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}
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=head2 SystemAddressIsLocalAddress()
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Checks if the given address is a local (system) address. Returns true
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for local addresses.
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if ( $SystemAddressObject->SystemAddressIsLocalAddress( Address => 'info@example.com' ) ) {
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# is local
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}
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else {
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# is not local
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}
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=cut
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sub SystemAddressIsLocalAddress {
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my ( $Self, %Param ) = @_;
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# check needed stuff
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for my $Needed (qw(Address)) {
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if ( !$Param{$Needed} ) {
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$Kernel::OM->Get('Kernel::System::Log')->Log(
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Priority => 'error',
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Message => "Need $Needed!",
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);
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return;
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}
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}
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return $Self->SystemAddressQueueID(%Param);
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}
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=head2 SystemAddressQueueID()
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find dispatching queue id of email address
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my $QueueID = $SystemAddressObject->SystemAddressQueueID( Address => 'info@example.com' );
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=cut
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sub SystemAddressQueueID {
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my ( $Self, %Param ) = @_;
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# check needed stuff
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for my $Needed (qw(Address)) {
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if ( !$Param{$Needed} ) {
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$Kernel::OM->Get('Kernel::System::Log')->Log(
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Priority => 'error',
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Message => "Need $Needed!",
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);
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return;
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}
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}
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# remove spaces
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$Param{Address} =~ s/\s+//g;
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my $CacheKey = 'SystemAddressQueueID::' . $Param{Address};
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my $Cached = $Kernel::OM->Get('Kernel::System::Cache')->Get(
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Type => $Self->{CacheType},
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Key => $CacheKey,
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);
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return ${$Cached} if ref $Cached eq 'SCALAR';
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# get database object
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my $DBObject = $Kernel::OM->Get('Kernel::System::DB');
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if ( $DBObject->GetDatabaseFunction('CaseSensitive') ) {
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return if !$DBObject->Prepare(
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SQL => "SELECT queue_id FROM system_address WHERE "
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. "valid_id IN ( ${\(join ', ', $Kernel::OM->Get('Kernel::System::Valid')->ValidIDsGet())} ) "
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. "AND LOWER(value0) = LOWER(?)",
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Bind => [ \$Param{Address} ],
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Limit => 1,
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);
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}
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else {
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return if !$DBObject->Prepare(
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SQL => "SELECT queue_id FROM system_address WHERE "
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. "valid_id IN ( ${\(join ', ', $Kernel::OM->Get('Kernel::System::Valid')->ValidIDsGet())} ) "
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. "AND value0 = ?",
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Bind => [ \$Param{Address} ],
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Limit => 1,
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);
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}
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# fetch the result
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my $QueueID;
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while ( my @Row = $DBObject->FetchrowArray() ) {
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$QueueID = $Row[0];
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}
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$Kernel::OM->Get('Kernel::System::Cache')->Set(
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Type => $Self->{CacheType},
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TTL => $Self->{CacheTTL},
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Key => $CacheKey,
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Value => \$QueueID,
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);
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return $QueueID;
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}
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=head2 SystemAddressQueueList()
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get a list of the queues and their system addresses IDs
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my %List = $SystemAddressObject->SystemAddressQueueList(
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Valid => 0, # optional, defaults to 1
|
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);
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returns:
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%List = (
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'5' => 3,
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'7' => 1,
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'9' => 2,
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);
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=cut
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sub SystemAddressQueueList {
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my ( $Self, %Param ) = @_;
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# set default value
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my $Valid = $Param{Valid} // 1;
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# create the valid list
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my $ValidIDs = join ', ', $Kernel::OM->Get('Kernel::System::Valid')->ValidIDsGet();
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||||
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# build SQL
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my $SQL = 'SELECT queue_id, id FROM system_address';
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||||
# add WHERE statement in case Valid param is set to '1', for valid system address
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if ($Valid) {
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$SQL .= ' WHERE valid_id IN (' . $ValidIDs . ')';
|
||||
}
|
||||
|
||||
# get database object
|
||||
my $DBObject = $Kernel::OM->Get('Kernel::System::DB');
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# get data from database
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||||
return if !$DBObject->Prepare(
|
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SQL => $SQL,
|
||||
);
|
||||
|
||||
# fetch the result
|
||||
my %SystemAddressQueueList;
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while ( my @Row = $DBObject->FetchrowArray() ) {
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$SystemAddressQueueList{ $Row[0] } = $Row[1];
|
||||
}
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||||
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return %SystemAddressQueueList;
|
||||
|
||||
}
|
||||
|
||||
=head2 NameExistsCheck()
|
||||
|
||||
return 1 if another system address with this name already exists
|
||||
|
||||
$Exist = $SystemAddressObject->NameExistsCheck(
|
||||
Name => 'Some Address',
|
||||
ID => 1, # optional
|
||||
);
|
||||
|
||||
=cut
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||||
|
||||
sub NameExistsCheck {
|
||||
my ( $Self, %Param ) = @_;
|
||||
|
||||
# get database object
|
||||
my $DBObject = $Kernel::OM->Get('Kernel::System::DB');
|
||||
return if !$DBObject->Prepare(
|
||||
SQL => 'SELECT id FROM system_address WHERE value0 = ?',
|
||||
Bind => [ \$Param{Name} ],
|
||||
);
|
||||
|
||||
# fetch the result
|
||||
my $Flag;
|
||||
while ( my @Row = $DBObject->FetchrowArray() ) {
|
||||
if ( !$Param{ID} || $Param{ID} ne $Row[0] ) {
|
||||
$Flag = 1;
|
||||
}
|
||||
}
|
||||
|
||||
if ($Flag) {
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||||
return 1;
|
||||
}
|
||||
|
||||
return 0;
|
||||
}
|
||||
|
||||
=head2 SystemAddressIsUsed()
|
||||
|
||||
Return 1 if system address is used in one of the queue's or auto response's.
|
||||
|
||||
$SytemAddressIsUsed = $SystemAddressObject->SystemAddressIsUsed(
|
||||
SystemAddressID => 1,
|
||||
);
|
||||
|
||||
=cut
|
||||
|
||||
sub SystemAddressIsUsed {
|
||||
my ( $Self, %Param ) = @_;
|
||||
|
||||
# Check needed param.
|
||||
if ( !$Param{SystemAddressID} ) {
|
||||
$Kernel::OM->Get('Kernel::System::Log')->Log(
|
||||
Priority => 'error',
|
||||
Message => "Need SystemAddressID!"
|
||||
);
|
||||
return;
|
||||
}
|
||||
|
||||
# Get database object.
|
||||
my $DBObject = $Kernel::OM->Get('Kernel::System::DB');
|
||||
|
||||
return if !$DBObject->Prepare(
|
||||
SQL => 'SELECT DISTINCT sa.id FROM system_address sa
|
||||
LEFT JOIN queue q ON q.system_address_id = sa.id
|
||||
LEFT JOIN auto_response ar ON ar.system_address_id = sa.id
|
||||
WHERE q.system_address_id = ? OR ar.system_address_id = ?',
|
||||
Bind => [ \$Param{SystemAddressID}, \$Param{SystemAddressID} ],
|
||||
Limit => 1,
|
||||
);
|
||||
|
||||
# Fetch the result.
|
||||
my $SystemAddressIsUsed;
|
||||
while ( my @Row = $DBObject->FetchrowArray() ) {
|
||||
$SystemAddressIsUsed = $Row[0] ? 1 : 0;
|
||||
}
|
||||
|
||||
return $SystemAddressIsUsed;
|
||||
}
|
||||
|
||||
1;
|
||||
|
||||
=head1 TERMS AND CONDITIONS
|
||||
|
||||
This software is part of the OTRS project (L<https://otrs.org/>).
|
||||
|
||||
This software comes with ABSOLUTELY NO WARRANTY. For details, see
|
||||
the enclosed file COPYING for license information (GPL). If you
|
||||
did not receive this file, see L<https://www.gnu.org/licenses/gpl-3.0.txt>.
|
||||
|
||||
=cut
|
||||
Reference in New Issue
Block a user