Defines if the communication between this system and OTRS Group servers that provide cloud services is possible. If set to 'Disable cloud services', some functionality will be lost such as system registration, support data sending, upgrading to and use of OTRS Business Solution™, OTRS Verify™, OTRS News and product News dashboard widgets, among others. CloudService Enable cloud services Disable cloud services Defines the module to display a notification if cloud services are disabled. Frontend::Agent::FrontendNotification Kernel::Output::HTML::Notification::AgentCloudServicesDisabled admin Cloud service admin module registration for the transport layer. CloudService::Admin::ModuleRegistration Support data collector Configure sending of support data to OTRS Group for improved support. AdminCloudServiceSupportDataCollector fa fa-compass Frontend module registration for the agent interface. Frontend::Admin::ModuleRegistration admin Admin Support data collector Loader module registration for the agent interface. Frontend::Admin::ModuleRegistration::Loader Core.Agent.Admin.CloudService.SupportDataCollector.css Main menu item registration. Frontend::Admin::ModuleRegistration::MainMenu Cloud service admin module registration for the transport layer. CloudService::Admin::ModuleRegistration SMS This will allow the system to send text messages via SMS. AdminCloudServiceSMS 1 fa fa-mobile