Frontend module registration for the agent interface. Frontend::Admin::ModuleRegistration admin Admin. Config Item Admin Main menu item registration. Frontend::Admin::ModuleRegistration::MainMenu Admin area navigation for the agent interface. Frontend::Admin::ModuleRegistration::AdminOverview admin Kernel::Output::HTML::NavBar::ModuleAdmin Config Items CMDBSettings Create and manage the definitions for Configuration Items. fa-laptop Frontend module registration for the agent interface. Frontend::Agent::ModuleRegistration itsm-configitem ITSM config item overview. Config Item Config Item Loader module registration for the agent interface. Frontend::Agent::ModuleRegistration::Loader ITSM.Agent.Default.css ITSM.Agent.ConfigItem.Overview.js Main menu item registration. Frontend::Agent::ModuleRegistration::MainMenu itsm-configitem Configuration Management Database. CMDB Action=AgentITSMConfigItem Config Item Menu ItemArea 3200 itsm-configitem Overview. Overview Action=AgentITSMConfigItem Config Item 100 Frontend module registration for the agent interface. Frontend::Agent::ModuleRegistration itsm-configitem Config item zoom. Zoom Config Item Loader module registration for the agent interface. Frontend::Agent::ModuleRegistration::Loader ITSM.Agent.Default.css ITSM.Agent.Detail.css Core.AllocationList.css ITSM.Print.css thirdparty/jquery-tablesorter-2.0.5/jquery.tablesorter.js Core.UI.AllocationList.js Core.UI.Table.Sort.js Core.Agent.TableFilters.js Core.Agent.LinkObject.js ITSM.Agent.Zoom.js ITSM.Agent.ConfirmDialog.js ITSM.Agent.ConfigItem.Zoom.js Frontend module registration for the agent interface. Frontend::Agent::ModuleRegistration itsm-configitem Config item edit. Edit Config Item Loader module registration for the agent interface. Frontend::Agent::ModuleRegistration::Loader ITSM.Agent.ConfigItem.Edit.css ITSM.Agent.ConfigItem.CustomerSearch.js ITSM.Agent.ConfigItem.Edit.js Frontend module registration for the agent interface. Frontend::Agent::ModuleRegistration itsm-configitem Config item print. Print Config Item Frontend module registration for the agent interface. Frontend::Agent::ModuleRegistration itsm-configitem Delete a configuration item Delete ITSM ConfigItem Frontend module registration for the agent interface. Frontend::Agent::ModuleRegistration itsm-configitem Config item add. Add Config Item Loader module registration for the agent interface. Frontend::Agent::ModuleRegistration::Loader ITSM.Agent.ConfigItem.Add.js Main menu item registration. Frontend::Agent::ModuleRegistration::MainMenu itsm-configitem New New Action=AgentITSMConfigItemAdd Config Item 200 Frontend module registration for the agent interface. Frontend::Agent::ModuleRegistration itsm-configitem Search config items. Search Config Item Loader module registration for the agent interface. Frontend::Agent::ModuleRegistration::Loader ITSM.Agent.Detail.css ITSM.Table.css ITSM.Print.css thirdparty/jquery-tablesorter-2.0.5/jquery.tablesorter.js Core.UI.Table.Sort.js ITSM.Agent.Zoom.js ITSM.Agent.ConfigItem.Overview.js ITSM.Agent.ConfigItem.Search.js Main menu item registration. Frontend::Agent::ModuleRegistration::MainMenu itsm-configitem Search config items. Search Action=AgentITSMConfigItemSearch onclick="ITSM.Agent.ConfigItem.Search.OpenSearchDialog('AgentITSMConfigItemSearch'); if (event.stopPropagation) { event.stopPropagation(); } else { window.event.cancelBubble = true; } return false;" Config Item 300 Shows a link in the menu to go back in the configuration item zoom view of the agent interface. Frontend::Agent::ITSMConfigItem::MenuModule Kernel::Output::HTML::ITSMConfigItem::MenuGeneric Back Back [% Env("LastScreenOverview") %] Shows a link in the menu to access the history of a configuration item in the its zoom view of the agent interface. Frontend::Agent::ITSMConfigItem::MenuModule Kernel::Output::HTML::ITSMConfigItem::MenuGeneric History History AgentITSMConfigItemHistory Action=AgentITSMConfigItemHistory;ConfigItemID=[% Data.ConfigItemID | html %];VersionID=[% Data.VersionID | html %] PopUp Shows a link in the menu to edit a configuration item in the its zoom view of the agent interface. Frontend::Agent::ITSMConfigItem::MenuModule Kernel::Output::HTML::ITSMConfigItem::MenuGeneric Edit Edit AgentITSMConfigItemEdit Action=AgentITSMConfigItemEdit;ConfigItemID=[% Data.ConfigItemID | html %] PopUp Shows a link in the menu to print a configuration item in the its zoom view of the agent interface. Frontend::Agent::ITSMConfigItem::MenuModule Kernel::Output::HTML::ITSMConfigItem::MenuGeneric Print Print AgentITSMConfigItemPrint Action=AgentITSMConfigItemPrint;ConfigItemID=[% Data.ConfigItemID | html %];VersionID=[% Data.VersionID | html %] target="print" PopUp Shows a link in the menu that allows linking a configuration item with another object in the config item zoom view of the agent interface. Frontend::Agent::ITSMConfigItem::MenuModule Kernel::Output::HTML::ITSMConfigItem::MenuGeneric Link Link AgentLinkObject Action=AgentLinkObject;SourceObject=ITSMConfigItem;SourceKey=[% Data.ConfigItemID | html %] PopUp Shows a link in the menu to duplicate a configuration item in the its zoom view of the agent interface. Frontend::Agent::ITSMConfigItem::MenuModule Kernel::Output::HTML::ITSMConfigItem::MenuGeneric Duplicate Duplicate AgentITSMConfigItemEdit Action=AgentITSMConfigItemEdit;DuplicateID=[% Data.ConfigItemID | html %];VersionID=[% Data.VersionID | html %] PopUp Shows a link in the menu to delete a configuration item in its zoom view of the agent interface. Frontend::Agent::ITSMConfigItem::MenuModule Kernel::Output::HTML::ITSMConfigItem::MenuGeneric Delete Delete Configuration Item AgentITSMConfigItemDelete Action=AgentITSMConfigItemDelete;ConfigItemID=[% Data.ConfigItemID | html %] ConfirmDialog #Menu[% Data.MenuID | html %] Action=AgentITSMConfigItemDelete;ConfigItemID=[% Data.ConfigItemID | html %] Action=AgentITSMConfigItemDelete;Subaction=ConfigItemDelete;ConfigItemID=[% Data.ConfigItemID | html %] [% Translate("Delete") | html %] [% Config("ITSMConfigItem::Hook") %] [% Data.Number | html %] Define Actions where a settings button is available in the linked objects widget (LinkObject::ViewMode = "complex"). Please note that these Actions must have registered the following JS and CSS files: Core.AllocationList.css, Core.UI.AllocationList.js, Core.UI.Table.Sort.js, Core.Agent.TableFilters.js and Core.Agent.LinkObject.js. Frontend::Agent::LinkObject AgentITSMConfigItemZoom Selects the configuration item number generator module. "AutoIncrement" increments the configuration item number, the SystemID, the ConfigItemClassID and the counter are used. The format is "SystemID.ConfigItemClassID.Counter", e.g. 1205000004, 1205000005. Core::ITSMConfigItem Kernel::System::ITSMConfigItem::Number::AutoIncrement Defines regular expressions individually for each ConfigItem class to check the ConfigItem name and to show corresponding error messages. Core::ITSMConfigItem ^ABC.* A computer name must start with ABC! .*\d\d$ A hardware name must end with two digits! Defines the default subobject of the class 'ITSMConfigItem'. Core::LinkObject Computer Defines the shown columns of CIs in the link table complex view for all CI classes. If there is no entry, then the default columns are shown. Core::LinkObject CurInciSignal CurDeplSignal Defines the shown columns of CIs in the link table complex view, depending on the CI class. Each entry must be prefixed with the class name and double colons (i.e. Computer::). There are a few CI-Attributes that common to all CIs (example for the class Computer: Computer::Name, Computer::CurDeplState, Computer::CreateTime). To show individual CI-Attributes as defined in the CI-Definition, the following scheme must be used (example for the class Computer): Computer::HardDisk::1, Computer::HardDisk::1::Capacity::1, Computer::HardDisk::2, Computer::HardDisk::2::Capacity::1. If there is no entry for a CI class, then the default columns are shown. Core::LinkObject Computer::Name Computer::CurDeplState Computer::HardDisk::1 Computer::HardDisk::1::Capacity::1 Computer::HardDisk::2 Computer::HardDisk::2::Capacity::1 Computer::HardDisk::3 Computer::HardDisk::3::Capacity::1 Computer::WarrantyExpirationDate::1 Computer::CreateTime Location::Type::1 Location::Address::1 Module to generate ITSM config item statistics. Core::Stats Kernel::System::Stats::Dynamic::ITSMConfigItem Object backend module registration for the import/export module. Core::ImportExport::ObjectBackend::ModuleRegistration Kernel::System::ImportExport::ObjectBackend::ITSMConfigItem Config Item Config item event module that enables logging to history in the agent interface. Core::Event::ITSMConfigItem Kernel::System::ITSMConfigItem::Event::DoHistory (ConfigItemCreate|VersionCreate|DeploymentStateUpdate|IncidentStateUpdate|ConfigItemDelete|LinkAdd|LinkDelete|DefinitionUpdate|NameUpdate|ValueUpdate|DefinitionCreate|VersionDelete|AttachmentAddPost|AttachmentDeletePost) 0 Shows the config item history (reverse ordered) in the agent interface. Frontend::Agent::View::ITSMConfigItemHistory reverse normal Frontend module registration for the agent interface. Frontend::Agent::ModuleRegistration itsm-configitem Config item history. History Config Item Loader module registration for the agent interface. Frontend::Agent::ModuleRegistration::Loader ITSM.Agent.ConfigItem.History.js Parameters for the deployment states in the preferences view of the agent interface. Core::GeneralCatalog Kernel::Output::HTML::GeneralCatalogPreferences::Generic ITSM::ConfigItem::DeploymentState Deployment State Type postproductive preproductive productive Functionality Option Parameters for the deployment states color in the preferences view of the agent interface. Core::GeneralCatalog Kernel::Output::HTML::GeneralCatalogPreferences::Generic ITSM::ConfigItem::DeploymentState Deployment State Color Color ColorPicker Module to check the group responsible for a class. Core::ITSMConfigItem Kernel::System::ITSMConfigItem::Permission::ClassGroupCheck 0 1 Module to check the group responsible for a configuration item. Core::ITSMConfigItem Kernel::System::ITSMConfigItem::Permission::ItemClassGroupCheck 0 1 Required permissions to use the ITSM configuration item screen in the agent interface. Frontend::Agent::ITSMConfigItem::Permission ro Required permissions to use the edit ITSM configuration item screen in the agent interface. Frontend::Agent::ITSMConfigItem::Permission rw Required permissions to use the add ITSM configuration item screen in the agent interface. Frontend::Agent::ITSMConfigItem::Permission rw Required permissions to use the history ITSM configuration item screen in the agent interface. Frontend::Agent::ITSMConfigItem::Permission ro Required permissions to use the print ITSM configuration item screen in the agent interface. Frontend::Agent::ITSMConfigItem::Permission ro Required privileges to delete config items. Frontend::Agent::View::ITSMConfigItemDelete rw Required permissions to use the ITSM configuration item zoom screen in the agent interface. Frontend::Agent::ITSMConfigItem::Permission ro Required permissions to use the ITSM configuration item search screen in the agent interface. Frontend::Agent::ITSMConfigItem::Permission ro Defines the number of rows for the CI definition editor in the admin interface. Frontend::Admin::View::ITSMConfigItemDefinition 30 Parameters for the example permission groups of the general catalog attributes. Core::GeneralCatalog Kernel::Output::HTML::GeneralCatalogPreferences::Generic Permission Group Permission ITSM::ConfigItem::Class Permission Configuration item search backend router of the agent interface. Frontend::Agent::ModuleRegistration::MainMenu::Search Action=AgentITSMConfigItemSearch;Subaction=AJAX JavaScript function for the search frontend. Frontend::Agent::ModuleRegistration::MainMenu::Search ITSM.Agent.ConfigItem.Search.OpenSearchDialog('AgentITSMConfigItemSearch') List of JS files to always be loaded for the agent interface. Frontend::Base::Loader ITSM.Agent.ConfigItem.Search.js ITSM.UI.ConfigItemActionRow.js ITSM.Agent.ConfigItem.Dashboard.js Parameters for the pages (in which the configuration items are shown). Frontend::Agent::View::Preferences Kernel::Output::HTML::Preferences::Generic Miscellaneous Configuration Item Limit Configuration Item limit per page. 10 15 20 25 30 35 25 UserConfigItemOverviewSmallPageShown 8000 0 Defines an overview module to show the small view of a configuration item list. Frontend::Agent::ITSMConfigItemOverview Kernel::Output::HTML::ITSMConfigItem::OverviewSmall Small S 25 The identifier for a configuration item, e.g. ConfigItem#, MyConfigItem#. The default is ConfigItem#. Core::ITSMConfigItem ConfigItem# Defines the search limit for the AgentITSMConfigItemSearch screen. Frontend::Agent::View::ITSMConfigItemSearch 10000 Defines the shown columns in the config item search. This option has no effect on the position of the column. Frontend::Agent::View::ITSMConfigItemSearch 0 - Disabled 1 - Enabled 1 Defines the shown columns of CIs in the config item search depending on the CI class. Each entry must be prefixed with the class name and double colons (i.e. Computer::). There are a few CI-Attributes that are common to all CIs (example for the class Computer: Computer::Name, Computer::CurDeplState, Computer::CreateTime). To show individual CI-Attributes as defined in the CI-Definition, the following scheme must be used (example for the class Computer): Computer::HardDisk::1, Computer::HardDisk::1::Capacity::1, Computer::HardDisk::2, Computer::HardDisk::2::Capacity::1. If there is no entry for a CI class, then the default columns are shown as defined in the setting ITSMConfigItem::Frontend::AgentITSMConfigItem###ShowColumns. Frontend::Agent::View::ITSMConfigItemSearch Computer::Name Computer::Number Computer::CurInciSignal Computer::CurDeplSignal Computer::CurDeplState Computer::HardDisk::1 Computer::HardDisk::1::Capacity::1 Computer::HardDisk::2 Computer::HardDisk::2::Capacity::1 Computer::HardDisk::3 Computer::HardDisk::3::Capacity::1 Computer::WarrantyExpirationDate::1 Computer::CreateTime Location::CurInciSignal Location::Number Location::Type::1 Location::Name Location::Address::1 Location::LastChanged Data used to export the search result in CSV format. Frontend::Agent::View::ITSMConfigItemSearch Class Incident State Name ConfigItemNumber Deployment State Version Create Time Defines the search limit for the AgentITSMConfigItem screen. Frontend::Agent::View::ITSMConfigItem 10000 Defines the shown columns in the config item overview. This option has no effect on the position of the column. Note: Class column is always available if filter 'All' is selected. Frontend::Agent::View::ITSMConfigItem 0 - Disabled 1 - Enabled Defines the shown columns of CIs in the config item overview depending on the CI class. Each entry must be prefixed with the class name and double colons (i.e. Computer::). There are a few CI-Attributes that are common to all CIs (example for the class Computer: Computer::Name, Computer::CurDeplState, Computer::CreateTime). To show individual CI-Attributes as defined in the CI-Definition, the following scheme must be used (example for the class Computer): Computer::HardDisk::1, Computer::HardDisk::1::Capacity::1, Computer::HardDisk::2, Computer::HardDisk::2::Capacity::1. If there is no entry for a CI class, then the default columns are shown as defined in the setting ITSMConfigItem::Frontend::AgentITSMConfigItem###ShowColumns. Frontend::Agent::View::ITSMConfigItem Computer::Name Computer::Number Computer::CurInciSignal Computer::CurDeplSignal Computer::CurDeplState Computer::HardDisk::1 Computer::HardDisk::1::Capacity::1 Computer::HardDisk::2 Computer::HardDisk::2::Capacity::1 Computer::HardDisk::3 Computer::HardDisk::3::Capacity::1 Computer::WarrantyExpirationDate::1 Computer::CreateTime Location::CurInciSignal Location::Number Location::Type::1 Location::Name Location::Address::1 Location::LastChanged Enables/disables the functionality to check ConfigItems for unique names. Before enabling this option you should check your system for already existing config items with duplicate names. You can do this with the script bin/otrs.ITSMConfigItemListDuplicates.pl. Core::ITSMConfigItem Enabled Disabled Check for a unique name only within the same ConfigItem class ('class') or globally ('global'), which means every existing ConfigItem is taken into account when looking for duplicates. Core::ITSMConfigItem global class Enables configuration item bulk action feature for the agent frontend to work on more than one configuration item at a time. Core::BulkAction 1 Enables configuration item bulk action feature only for the listed groups. Core::BulkAction admin users itsm-configitem Frontend module registration for the agent interface. Frontend::Agent::ModuleRegistration Configuration item bulk module. Bulk Action CMDB Main menu item registration. Frontend::Agent::ModuleRegistration::MainMenu Shows a link in the menu to zoom into a configuration item in the configuration item overview of the agent interface. Frontend::Agent::ITSMConfigItem::MenuModulePre Kernel::Output::HTML::ITSMConfigItem::MenuGeneric Zoom Zoom AgentITSMConfigItemZoom Action=AgentITSMConfigItemZoom;ConfigItemID=[% Data.ConfigItemID | html %] Shows a link in the menu to access the history of a configuration item in the configuration item overview of the agent interface. Frontend::Agent::ITSMConfigItem::MenuModulePre Kernel::Output::HTML::ITSMConfigItem::MenuGeneric History History AgentITSMConfigItemHistory Action=AgentITSMConfigItemHistory;ConfigItemID=[% Data.ConfigItemID | html %];VersionID=[% Data.VersionID | html %] PopUp Shows a link in the menu to duplicate a configuration item in the configuration item overview of the agent interface. Frontend::Agent::ITSMConfigItem::MenuModulePre Kernel::Output::HTML::ITSMConfigItem::MenuGeneric Duplicate Duplicate AgentITSMConfigItemEdit Action=AgentITSMConfigItemEdit;DuplicateID=[% Data.ConfigItemID | html %];VersionID=[% Data.VersionID | html %];ReturnToLastScreen=1 PopUp Sets the deployment state in the configuration item bulk screen of the agent interface. Frontend::Agent::View::ITSMConfigItemBulk 1 Sets the incident state in the configuration item bulk screen of the agent interface. Frontend::Agent::View::ITSMConfigItemBulk 1 Defines available groups for the admin overview screen. Frontend::Base::NavBarModule CMDB Settings 8000 Parameters for the dashboard backend of the customer company config item overview of the agent interface . "Limit" is the number of entries shown by default. "Group" is used to restrict the access to the plugin (e. g. Group: admin;group1;group2;). "Default" determines if the plugin is enabled by default or if the user needs to enable it manually. "CacheTTLLocal" is the cache time in minutes for the plugin. Frontend::Agent::View::CustomerInformationCenter Kernel::Output::HTML::Dashboard::ITSMConfigItemGeneric Assigned CIs CIs assigned to customer company CustomerCompany 10 ro ContentLarge 1 0.5 CustomerID CustomerID CustomerID CustomerID CustomerID 0 - Disabled 1 - Enabled Defines the shown columns of CIs in the config item widget depending on the CI class. Each entry must be prefixed with the class name and double colons (i.e. Computer::). There are a few CI-Attributes that are common to all CIs (example for the class Computer: Computer::Name, Computer::CurDeplState, Computer::CreateTime). To show individual CI-Attributes as defined in the CI-Definition, the following scheme must be used (example for the class Computer): Computer::HardDisk::1, Computer::HardDisk::1::Capacity::1, Computer::HardDisk::2, Computer::HardDisk::2::Capacity::1. If there is no entry for a CI class, then the default columns are shown as defined in the setting AgentCustomerInformationCenter::Backend###0060-CIC-ITSMConfigItemCustomerCompany (key DefaultColumns). Frontend::Agent::View::CustomerInformationCenter Computer::Name Computer::Number Computer::CurInciSignal Computer::CurDeplSignal Computer::CurDeplState Computer::HardDisk::1 Computer::HardDisk::1::Capacity::1 Computer::HardDisk::2 Computer::HardDisk::2::Capacity::1 Computer::HardDisk::3 Computer::HardDisk::3::Capacity::1 Computer::WarrantyExpirationDate::1 Computer::CreateTime Location::CurInciSignal Location::Number Location::Type::1 Location::Name Location::Address::1 Location::LastChanged Parameters for the dashboard backend of the customer company config item overview of the agent interface . "Limit" is the number of entries shown by default. "Group" is used to restrict the access to the plugin (e. g. Group: admin;group1;group2;). "Default" determines if the plugin is enabled by default or if the user needs to enable it manually. "CacheTTLLocal" is the cache time in minutes for the plugin. Frontend::Agent::View::CustomerUserInformationCenter Kernel::Output::HTML::Dashboard::ITSMConfigItemGeneric Assigned CIs CIs assigned to customer user Customer 10 ro ContentLarge 1 0.5 Owner Owner Owner Owner Owner 0 - Disabled 1 - Enabled Defines the shown columns of CIs in the config item widget depending on the CI class. Each entry must be prefixed with the class name and double colons (i.e. Computer::). There are a few CI-Attributes that are common to all CIs (example for the class Computer: Computer::Name, Computer::CurDeplState, Computer::CreateTime). To show individual CI-Attributes as defined in the CI-Definition, the following scheme must be used (example for the class Computer): Computer::HardDisk::1, Computer::HardDisk::1::Capacity::1, Computer::HardDisk::2, Computer::HardDisk::2::Capacity::1. If there is no entry for a CI class, then the default columns are shown as defined in the setting AgentCustomerInformationCenter::Backend###0060-CIC-ITSMConfigItemCustomerCompany (key DefaultColumns). Frontend::Agent::View::CustomerUserInformationCenter Computer::Name Computer::Number Computer::CurInciSignal Computer::CurDeplSignal Computer::CurDeplState Computer::HardDisk::1 Computer::HardDisk::1::Capacity::1 Computer::HardDisk::2 Computer::HardDisk::2::Capacity::1 Computer::HardDisk::3 Computer::HardDisk::3::Capacity::1 Computer::WarrantyExpirationDate::1 Computer::CreateTime Location::CurInciSignal Location::Number Location::Type::1 Location::Name Location::Address::1 Location::LastChanged