# -- # Copyright (C) 2001-2019 OTRS AG, https://otrs.com/ # -- # This software comes with ABSOLUTELY NO WARRANTY. For details, see # the enclosed file COPYING for license information (GPL). If you # did not receive this file, see https://www.gnu.org/licenses/gpl-3.0.txt. # -- package Kernel::System::Calendar::Ticket::PendingTime; use strict; use warnings; use Kernel::System::VariableCheck qw(:all); our @ObjectDependencies = ( 'Kernel::System::DateTime', 'Kernel::System::Log', 'Kernel::System::Ticket', ); =head1 NAME Kernel::System::Calendar::Ticket::PendingTime - PendingTime appointment type =head1 DESCRIPTION PendingTime ticket appointment type. =head1 PUBLIC INTERFACE =head2 new() create an object. Do not use it directly, instead use: use Kernel::System::ObjectManager; local $Kernel::OM = Kernel::System::ObjectManager->new(); my $TicketPendingTimeObject = $Kernel::OM->Get('Kernel::System::Calendar::Ticket::PendingTime'); =cut sub new { my ( $Type, %Param ) = @_; # allocate new hash for object my $Self = {}; bless( $Self, $Type ); return $Self; } =head2 GetTime() returns time value for pending time appointment type. my $PendingTime = $TicketPendingTimeObject->GetTime( Type => 'PendingTime', TicketID => 1, ); =cut sub GetTime { my ( $Self, %Param ) = @_; for my $Needed (qw(Type TicketID)) { if ( !$Param{$Needed} ) { $Kernel::OM->Get('Kernel::System::Log')->Log( Priority => 'error', Message => "Need $Needed!", ); return; } } my %Ticket = $Kernel::OM->Get('Kernel::System::Ticket')->TicketGet( TicketID => $Param{TicketID}, ); return if !$Ticket{UntilTime}; # Calculate pending time. my $PendingTimeObject = $Kernel::OM->Create('Kernel::System::DateTime'); $PendingTimeObject->Add( Seconds => $Ticket{UntilTime}, ); return $PendingTimeObject->ToString(); } =head2 SetTime() set ticket pending time to supplied time value. my $Success = $TicketPendingTimeObject->SetTime( Type => 'PendingTime', Value => '2016-01-01 00:00:00' TicketID => 1, ); returns 1 if successful. =cut sub SetTime { my ( $Self, %Param ) = @_; # check needed stuff for my $Needed (qw(Type Value TicketID)) { if ( !$Param{$Needed} ) { $Kernel::OM->Get('Kernel::System::Log')->Log( Priority => 'error', Message => "Need $Needed!", ); return; } } my $PendingTimeObject = $Kernel::OM->Create( 'Kernel::System::DateTime', ObjectParams => { String => $Param{Value}, }, ); my $PendingTimeSetings = $PendingTimeObject->Get(); # set pending time my $Success = $Kernel::OM->Get('Kernel::System::Ticket')->TicketPendingTimeSet( %{$PendingTimeSetings}, TicketID => $Param{TicketID}, UserID => 1, ); return $Success; } 1; =head1 TERMS AND CONDITIONS This software is part of the OTRS project (L). This software comes with ABSOLUTELY NO WARRANTY. For details, see the enclosed file COPYING for license information (GPL). If you did not receive this file, see L. =cut