# -- # Copyright (C) 2001-2019 OTRS AG, https://otrs.com/ # -- # This software comes with ABSOLUTELY NO WARRANTY. For details, see # the enclosed file COPYING for license information (GPL). If you # did not receive this file, see https://www.gnu.org/licenses/gpl-3.0.txt. # -- package Kernel::System::Lock; use strict; use warnings; our @ObjectDependencies = ( 'Kernel::Config', 'Kernel::System::Cache', 'Kernel::System::DB', 'Kernel::System::Log', 'Kernel::System::Valid', ); =head1 NAME Kernel::System::Lock - lock lib =head1 DESCRIPTION All lock functions. The whole lock API is just for "reading" lock states. By default, there is "unlock", "lock" and "lock-tmp". Usually you would not modify those lock states, because there is no use case for this. =head1 PUBLIC INTERFACE =head2 new() create an object my $LockObject = $Kernel::OM->Get('Kernel::System::Lock'); =cut sub new { my ( $Type, %Param ) = @_; # allocate new hash for object my $Self = {}; bless( $Self, $Type ); $Self->{CacheType} = 'Lock'; $Self->{CacheTTL} = 60 * 60 * 24 * 20; $Self->{ViewableLocks} = $Kernel::OM->Get('Kernel::Config')->Get('Ticket::ViewableLocks') || die 'No Config entry "Ticket::ViewableLocks"!'; return $Self; } =head2 LockViewableLock() get list of view-able lock types (used to show available tickets) my @List = $LockObject->LockViewableLock( Type => 'Name', # ID|Name ); Returns: @List = ( 'unlock', 'lock', 'lock-tmp' ); my @ListID = $LockObject->LockViewableLock( Type => 'ID', # ID|Name ); Returns: @List = ( 1, 2, 3 ); =cut sub LockViewableLock { my ( $Self, %Param ) = @_; # check needed stuff for (qw(Type)) { if ( !$Param{$_} ) { $Kernel::OM->Get('Kernel::System::Log')->Log( Priority => 'error', Message => "Need $_!" ); return; } } # check cache my $CacheKey = 'LockViewableLock::' . $Param{Type}; my $Cache = $Kernel::OM->Get('Kernel::System::Cache')->Get( Type => $Self->{CacheType}, TTL => $Self->{CacheTTL}, Key => $CacheKey, ); return @{$Cache} if $Cache; # sql return if !$Kernel::OM->Get('Kernel::System::DB')->Prepare( SQL => " SELECT id, name FROM ticket_lock_type WHERE name IN ( ${\(join ', ', @{$Self->{ViewableLocks}})} ) AND valid_id IN ( ${\(join ', ', $Kernel::OM->Get('Kernel::System::Valid')->ValidIDsGet())} )", ); my @Name; my @ID; while ( my @Data = $Kernel::OM->Get('Kernel::System::DB')->FetchrowArray() ) { push @Name, $Data[1]; push @ID, $Data[0]; } # set cache $Kernel::OM->Get('Kernel::System::Cache')->Set( Type => $Self->{CacheType}, TTL => $Self->{CacheTTL}, Key => 'LockViewableLock::Name', Value => \@Name, ); $Kernel::OM->Get('Kernel::System::Cache')->Set( Type => $Self->{CacheType}, TTL => $Self->{CacheTTL}, Key => 'LockViewableLock::ID', Value => \@ID, ); return @Name if $Param{Type} eq 'Name'; return @ID; } =head2 LockLookup() lock state lookup by ID or Name my $LockID = $LockObject->LockLookup( Lock => 'lock' ); my $Lock = $LockObject->LockLookup( LockID => 2 ); =cut sub LockLookup { my ( $Self, %Param ) = @_; # get (already cached) lock list my %LockList = $Self->LockList( UserID => 1, ); my $Key; my $Value; my $ReturnData; if ( $Param{LockID} ) { $Key = 'LockID'; $Value = $Param{LockID}; $ReturnData = $LockList{ $Param{LockID} }; } else { $Key = 'Lock'; $Value = $Param{Lock}; my %LockListReverse = reverse %LockList; $ReturnData = $LockListReverse{ $Param{Lock} }; } # check if data exists if ( !defined $ReturnData ) { $Kernel::OM->Get('Kernel::System::Log')->Log( Priority => 'error', Message => "No $Key for $Value found!", ); return; } return $ReturnData; } =head2 LockList() get lock state list my %List = $LockObject->LockList( UserID => 123, ); Returns: %List = ( 1 => 'unlock', 2 => 'lock', 3 => 'tmp_lock', ); =cut sub LockList { my ( $Self, %Param ) = @_; # check needed stuff if ( !$Param{UserID} ) { $Kernel::OM->Get('Kernel::System::Log')->Log( Priority => 'error', Message => 'UserID!' ); return; } # check cache my $CacheKey = 'LockList'; my $Cache = $Kernel::OM->Get('Kernel::System::Cache')->Get( Type => $Self->{CacheType}, TTL => $Self->{CacheTTL}, Key => $CacheKey, ); return %{$Cache} if $Cache; # sql return if !$Kernel::OM->Get('Kernel::System::DB')->Prepare( SQL => 'SELECT id, name FROM ticket_lock_type', ); # fetch the result my %Data; while ( my @Row = $Kernel::OM->Get('Kernel::System::DB')->FetchrowArray() ) { $Data{ $Row[0] } = $Row[1]; } # set cache $Kernel::OM->Get('Kernel::System::Cache')->Set( Type => $Self->{CacheType}, TTL => $Self->{CacheTTL}, Key => $CacheKey, Value => \%Data, ); return %Data; } 1; =head1 TERMS AND CONDITIONS This software is part of the OTRS project (L). This software comes with ABSOLUTELY NO WARRANTY. For details, see the enclosed file COPYING for license information (GPL). If you did not receive this file, see L. =cut