Set the incident state of a CI automatically when a Ticket is Linked to a CI.
Core::LinkStatus
- 0
Event module to set configitem-status on ticket-configitem-link.
Core::Event::Ticket
- Kernel::System::Ticket::Event::TicketStatusLink
- (LinkAdd|LinkDelete)
Event module to set configitem-status on ticket-configitem-link.
Core::Event::Ticket
- Kernel::System::Ticket::Event::TicketStatusLink
- (TicketStateUpdate|TicketTypeUpdate)
Defines which type of ticket can affect the status of a linked CI.
Core::LinkStatus
- Incident
Defines the relevant deployment states where linked tickets can affect the status of a CI.
Core::LinkStatus
- Production
Defines the order of incident states from high (e.g. cricital) to low (e.g. functional).
Core::LinkStatus
- Incident
- Warning
- Operational
Defines which type of link (named from the ticket perspective) can affect the status of a linked CI.
Core::LinkStatus
- Incident