# -- # Copyright (C) 2001-2019 OTRS AG, https://otrs.com/ # -- # This software comes with ABSOLUTELY NO WARRANTY. For details, see # the enclosed file COPYING for license information (GPL). If you # did not receive this file, see https://www.gnu.org/licenses/gpl-3.0.txt. # -- package Kernel::System::ProcessManagement::DB::Transition; use strict; use warnings; use Kernel::System::VariableCheck qw(:all); our @ObjectDependencies = ( 'Kernel::Config', 'Kernel::System::Cache', 'Kernel::System::DB', 'Kernel::System::Log', 'Kernel::System::YAML', ); =head1 NAME Kernel::System::ProcessManagement::DB::Transition =head1 DESCRIPTION Process Management DB Transition backend =head1 PUBLIC INTERFACE =head2 new() Don't use the constructor directly, use the ObjectManager instead: my $TransitionObject = $Kernel::OM->Get('Kernel::System::ProcessManagement::DB::Transition'); =cut sub new { my ( $Type, %Param ) = @_; # allocate new hash for object my $Self = {}; bless( $Self, $Type ); # get the cache TTL (in seconds) $Self->{CacheTTL} = int( $Kernel::OM->Get('Kernel::Config')->Get('Process::CacheTTL') || 3600 ); # set lower if database is case sensitive $Self->{Lower} = ''; if ( $Kernel::OM->Get('Kernel::System::DB')->GetDatabaseFunction('CaseSensitive') ) { $Self->{Lower} = 'LOWER'; } return $Self; } =head2 TransitionAdd() add new Trnsition returns the id of the created Transition if success or undef otherwise my $ID = $TransitionObject->TransitionAdd( EntityID => 'T1' # mandatory, exportable unique identifier Name => 'NameOfTransition', # mandatory Config => $ConfigHashRef, # mandatory, transition configuration to be stored in # YAML format UserID => 123, # mandatory ); Returns: $ID = 567; =cut sub TransitionAdd { my ( $Self, %Param ) = @_; # check needed stuff for my $Key (qw(EntityID Name Config UserID)) { if ( !$Param{$Key} ) { $Kernel::OM->Get('Kernel::System::Log')->Log( Priority => 'error', Message => "Need $Key!", ); return; } } # get database object my $DBObject = $Kernel::OM->Get('Kernel::System::DB'); # check if EntityID already exists return if !$DBObject->Prepare( SQL => " SELECT id FROM pm_transition WHERE $Self->{Lower}(entity_id) = $Self->{Lower}(?)", Bind => [ \$Param{EntityID} ], Limit => 1, ); my $EntityExists; while ( my @Data = $DBObject->FetchrowArray() ) { $EntityExists = 1; } if ($EntityExists) { $Kernel::OM->Get('Kernel::System::Log')->Log( Priority => 'error', Message => "The EntityID:$Param{EntityID} already exists for a transition!" ); return; } # check config valid format (at least it must contain the description short, fields and field # order) if ( !IsHashRefWithData( $Param{Config} ) ) { $Kernel::OM->Get('Kernel::System::Log')->Log( Priority => 'error', Message => "Config needs to be a valid Hash reference!", ); return; } for my $Needed (qw(Condition)) { if ( !$Param{Config}->{$Needed} ) { $Kernel::OM->Get('Kernel::System::Log')->Log( Priority => 'error', Message => "Need $Needed in Config!", ); return; } } # check config formats if ( ref $Param{Config}->{Condition} ne 'HASH' ) { $Kernel::OM->Get('Kernel::System::Log')->Log( Priority => 'error', Message => "Config Fields must be a Hash!", ); return; } # dump layout and config as string my $Config = $Kernel::OM->Get('Kernel::System::YAML')->Dump( Data => $Param{Config} ); # Make sure the resulting string has the UTF-8 flag. YAML only sets it if # part of the data already had it. utf8::upgrade($Config); # sql return if !$DBObject->Do( SQL => ' INSERT INTO pm_transition ( entity_id, name, config, create_time, create_by, change_time, change_by ) VALUES (?, ?, ?, current_timestamp, ?, current_timestamp, ?)', Bind => [ \$Param{EntityID}, \$Param{Name}, \$Config, \$Param{UserID}, \$Param{UserID}, ], ); return if !$DBObject->Prepare( SQL => 'SELECT id FROM pm_transition WHERE entity_id = ?', Bind => [ \$Param{EntityID} ], ); my $ID; while ( my @Row = $DBObject->FetchrowArray() ) { $ID = $Row[0]; } # delete cache $Kernel::OM->Get('Kernel::System::Cache')->CleanUp( Type => 'ProcessManagement_Transition', ); return if !$ID; return $ID; } =head2 TransitionDelete() delete an Transition returns 1 if success or undef otherwise my $Success = $TransitionObject->TransitionDelete( ID => 123, UserID => 123, ); =cut sub TransitionDelete { my ( $Self, %Param ) = @_; # check needed stuff for my $Key (qw(ID UserID)) { if ( !$Param{$Key} ) { $Kernel::OM->Get('Kernel::System::Log')->Log( Priority => 'error', Message => "Need $Key!" ); return; } } # check if exists my $Transition = $Self->TransitionGet( ID => $Param{ID}, UserID => 1, ); return if !IsHashRefWithData($Transition); # delete transition return if !$Kernel::OM->Get('Kernel::System::DB')->Do( SQL => 'DELETE FROM pm_transition WHERE id = ?', Bind => [ \$Param{ID} ], ); # delete cache $Kernel::OM->Get('Kernel::System::Cache')->CleanUp( Type => 'ProcessManagement_Transition', ); return 1; } =head2 TransitionGet() get Transition attributes my $Transition = $TransitionObject->TransitionGet( ID => 123, # ID or EntityID is needed EntityID => 'T1', UserID => 123, # mandatory ); Returns: $Transition = { ID => 123, EntityID => 'T1', Name => 'some name', Config => $ConfigHashRef, CreateTime => '2012-07-04 15:08:00', ChangeTime => '2012-07-04 15:08:00', }; =cut sub TransitionGet { my ( $Self, %Param ) = @_; # check needed stuff if ( !$Param{ID} && !$Param{EntityID} ) { $Kernel::OM->Get('Kernel::System::Log')->Log( Priority => 'error', Message => 'Need ID or EntityID!' ); return; } if ( !$Param{UserID} ) { $Kernel::OM->Get('Kernel::System::Log')->Log( Priority => 'error', Message => 'Need UserID!', ); return; } # get cache object my $CacheObject = $Kernel::OM->Get('Kernel::System::Cache'); # check cache my $CacheKey; if ( $Param{ID} ) { $CacheKey = 'TransitionGet::ID::' . $Param{ID}; } else { $CacheKey = 'TransitionGet::EntityID::' . $Param{EntityID}; } my $Cache = $CacheObject->Get( Type => 'ProcessManagement_Transition', Key => $CacheKey, ); return $Cache if $Cache; # get database object my $DBObject = $Kernel::OM->Get('Kernel::System::DB'); # sql if ( $Param{ID} ) { return if !$DBObject->Prepare( SQL => ' SELECT id, entity_id, name, config, create_time, change_time FROM pm_transition WHERE id = ?', Bind => [ \$Param{ID} ], Limit => 1, ); } else { return if !$DBObject->Prepare( SQL => ' SELECT id, entity_id, name, config, create_time, change_time FROM pm_transition WHERE entity_id = ?', Bind => [ \$Param{EntityID} ], Limit => 1, ); } # get yaml object my $YAMLObject = $Kernel::OM->Get('Kernel::System::YAML'); my %Data; while ( my @Data = $DBObject->FetchrowArray() ) { my $Config = $YAMLObject->Load( Data => $Data[3] ); %Data = ( ID => $Data[0], EntityID => $Data[1], Name => $Data[2], Config => $Config, CreateTime => $Data[4], ChangeTime => $Data[5], ); } return if !$Data{ID}; # set cache $CacheObject->Set( Type => 'ProcessManagement_Transition', Key => $CacheKey, Value => \%Data, TTL => $Self->{CacheTTL}, ); return \%Data; } =head2 TransitionUpdate() update Transition attributes returns 1 if success or undef otherwise my $Success = $TransitionObject->TransitionUpdate( ID => 123, # mandatory EntityID => 'T1' # mandatory, exportable unique identifier Name => 'NameOfTransition', # mandatory Config => $ConfigHashRef, # mandatory, transition configuration to be stored in # YAML format UserID => 123, # mandatory ); =cut sub TransitionUpdate { my ( $Self, %Param ) = @_; # check needed stuff for my $Key (qw(ID EntityID Name Config UserID)) { if ( !$Param{$Key} ) { $Kernel::OM->Get('Kernel::System::Log')->Log( Priority => 'error', Message => "Need $Key!" ); return; } } # get database object my $DBObject = $Kernel::OM->Get('Kernel::System::DB'); # check if EntityID already exists return if !$DBObject->Prepare( SQL => " SELECT id FROM pm_transition WHERE $Self->{Lower}(entity_id) = $Self->{Lower}(?) AND id != ?", Bind => [ \$Param{EntityID}, \$Param{ID} ], LIMIT => 1, ); my $EntityExists; while ( my @Data = $DBObject->FetchrowArray() ) { $EntityExists = 1; } if ($EntityExists) { $Kernel::OM->Get('Kernel::System::Log')->Log( Priority => 'error', Message => "The EntityID:$Param{Name} already exists for a Transition!", ); return; } # check config valid format (at least it must contain the condition if ( !IsHashRefWithData( $Param{Config} ) ) { $Kernel::OM->Get('Kernel::System::Log')->Log( Priority => 'error', Message => "Config needs to be a valid Hash reference!", ); return; } for my $Needed (qw(Condition)) { if ( !$Param{Config}->{$Needed} ) { $Kernel::OM->Get('Kernel::System::Log')->Log( Priority => 'error', Message => "Need $Needed in Config!", ); return; } } # check config formats if ( ref $Param{Config}->{Condition} ne 'HASH' ) { $Kernel::OM->Get('Kernel::System::Log')->Log( Priority => 'error', Message => "Config Fields must be a Hash!", ); return; } # dump layout and config as string my $Config = $Kernel::OM->Get('Kernel::System::YAML')->Dump( Data => $Param{Config} ); # Make sure the resulting string has the UTF-8 flag. YAML only sets it if # part of the data already had it. utf8::upgrade($Config); # check if need to update db return if !$DBObject->Prepare( SQL => ' SELECT entity_id, name, config FROM pm_transition WHERE id = ?', Bind => [ \$Param{ID} ], Limit => 1, ); my $CurrentEntityID; my $CurrentName; my $CurrentConfig; while ( my @Data = $DBObject->FetchrowArray() ) { $CurrentEntityID = $Data[0]; $CurrentName = $Data[1]; $CurrentConfig = $Data[2]; } if ($CurrentEntityID) { return 1 if $CurrentEntityID eq $Param{EntityID} && $CurrentName eq $Param{Name} && $CurrentConfig eq $Config; } # sql return if !$DBObject->Do( SQL => ' UPDATE pm_transition SET entity_id = ?, name = ?, config = ?, change_time = current_timestamp, change_by = ? WHERE id = ?', Bind => [ \$Param{EntityID}, \$Param{Name}, \$Config, \$Param{UserID}, \$Param{ID}, ], ); # delete cache $Kernel::OM->Get('Kernel::System::Cache')->CleanUp( Type => 'ProcessManagement_Transition', ); return 1; } =head2 TransitionList() get an Transition list my $List = $TransitionObject->TransitionList( UseEntities => 0, # default 0, 1 || 0. if 0 the return hash keys are # the transition IDs otherwise keys are the # transition entity IDs UserID => 1, ); Returns: $List = { 1 => 'NameOfTransition', } or $List = { 'T1' => 'NameOfTransition', } =cut sub TransitionList { my ( $Self, %Param ) = @_; # check needed if ( !$Param{UserID} ) { $Kernel::OM->Get('Kernel::System::Log')->Log( Priority => 'error', Message => "Need UserID!" ); return; } # check cache my $UseEntities = 0; if ( defined $Param{UseEntities} && $Param{UseEntities} ) { $UseEntities = 1; } # get cache object my $CacheObject = $Kernel::OM->Get('Kernel::System::Cache'); my $CacheKey = 'TransitionList::UseEntities::' . $UseEntities; my $Cache = $CacheObject->Get( Type => 'ProcessManagement_Transition', Key => $CacheKey, ); return $Cache if ref $Cache; # get database object my $DBObject = $Kernel::OM->Get('Kernel::System::DB'); my $SQL = ' SELECT id, entity_id, name FROM pm_transition'; return if !$DBObject->Prepare( SQL => $SQL ); my %Data; while ( my @Row = $DBObject->FetchrowArray() ) { if ( !$UseEntities ) { $Data{ $Row[0] } = $Row[2]; } else { $Data{ $Row[1] } = $Row[2]; } } # set cache $CacheObject->Set( Type => 'ProcessManagement_Transition', Key => $CacheKey, Value => \%Data, TTL => $Self->{CacheTTL}, ); return \%Data; } =head2 TransitionListGet() get a Transition list with all Transition details my $List = $TransitionObject->TransitionListGet( UserID => 1, ); Returns: $List = [ { ID => 123, EntityID => 'T1', Name => 'some name', Config => $ConfigHashRef, CreateTime => '2012-07-04 15:08:00', ChangeTime => '2012-07-04 15:08:00', } { ID => 456, EntityID => 'T2', Name => 'some name', Config => $ConfigHashRef, CreateTime => '2012-07-04 15:09:00', ChangeTime => '2012-07-04 15:09:00', } ]; =cut sub TransitionListGet { my ( $Self, %Param ) = @_; # check needed stuff if ( !$Param{UserID} ) { $Kernel::OM->Get('Kernel::System::Log')->Log( Priority => 'error', Message => 'Need UserID!', ); return; } # get cache object my $CacheObject = $Kernel::OM->Get('Kernel::System::Cache'); # check cache my $CacheKey = 'TransitionListGet'; my $Cache = $CacheObject->Get( Type => 'ProcessManagement_Transition', Key => $CacheKey, ); return $Cache if $Cache; # get database object my $DBObject = $Kernel::OM->Get('Kernel::System::DB'); # sql return if !$DBObject->Prepare( SQL => ' SELECT id, entity_id FROM pm_transition ORDER BY id', ); my @TransitionIDs; while ( my @Row = $DBObject->FetchrowArray() ) { push @TransitionIDs, $Row[0]; } my @Data; for my $ItemID (@TransitionIDs) { my $TransitionData = $Self->TransitionGet( ID => $ItemID, UserID => 1, ); push @Data, $TransitionData; } # set cache $CacheObject->Set( Type => 'ProcessManagement_Transition', Key => $CacheKey, Value => \@Data, TTL => $Self->{CacheTTL}, ); return \@Data; } 1; =head1 TERMS AND CONDITIONS This software is part of the OTRS project (L). This software comes with ABSOLUTELY NO WARRANTY. For details, see the enclosed file COPYING for license information (GPL). If you did not receive this file, see L. =cut