432 lines
15 KiB
Perl
432 lines
15 KiB
Perl
# --
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# Copyright (C) 2001-2019 OTRS AG, https://otrs.com/
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# --
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# This software comes with ABSOLUTELY NO WARRANTY. For details, see
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# the enclosed file COPYING for license information (GPL). If you
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# did not receive this file, see https://www.gnu.org/licenses/gpl-3.0.txt.
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# --
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package Kernel::System::Stats::Dynamic::ITSMChangeManagement;
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use strict;
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use warnings;
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use Kernel::System::VariableCheck qw(:all);
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our @ObjectDependencies = (
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'Kernel::System::DateTime',
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'Kernel::System::DynamicField',
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'Kernel::System::DynamicField::Backend',
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'Kernel::System::ITSMChange',
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'Kernel::System::Log',
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);
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sub new {
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my ( $Type, %Param ) = @_;
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# allocate new hash for object
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my $Self = {};
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bless( $Self, $Type );
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# get the dynamic fields for change object
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$Self->{DynamicField} = $Kernel::OM->Get('Kernel::System::DynamicField')->DynamicFieldListGet(
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Valid => 1,
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ObjectType => ['ITSMCHange'],
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);
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return $Self;
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}
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sub GetObjectName {
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my ( $Self, %Param ) = @_;
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return 'ITSMChangeManagement';
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}
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sub GetObjectBehaviours {
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my ( $Self, %Param ) = @_;
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my %Behaviours = (
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ProvidesDashboardWidget => 1,
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);
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return %Behaviours;
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}
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sub GetObjectAttributes {
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my ( $Self, %Param ) = @_;
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# get change state list
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my $ChangeStates = $Kernel::OM->Get('Kernel::System::ITSMChange')->ChangePossibleStatesGet(
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UserID => 1,
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);
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my %ChangeStateList = map { $_->{Key} => $_->{Value} } @{$ChangeStates};
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# get cip lists
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my $Categories = $Kernel::OM->Get('Kernel::System::ITSMChange')->ChangePossibleCIPGet(
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Type => 'Category',
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UserID => 1,
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);
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my %CategoryList = map { $_->{Key} => $_->{Value} } @{$Categories};
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my $Impacts = $Kernel::OM->Get('Kernel::System::ITSMChange')->ChangePossibleCIPGet(
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Type => 'Impact',
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UserID => 1,
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);
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my %ImpactList = map { $_->{Key} => $_->{Value} } @{$Impacts};
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my $Priorities = $Kernel::OM->Get('Kernel::System::ITSMChange')->ChangePossibleCIPGet(
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Type => 'Priority',
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UserID => 1,
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);
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my %PriorityList = map { $_->{Key} => $_->{Value} } @{$Priorities};
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# get current time to fix bug#4870
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my $Today = $Kernel::OM->Create('Kernel::System::DateTime')->Format( Format => '%Y-%m-%d 23:59:59' );
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my @ObjectAttributes = (
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{
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Name => 'Change State',
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UseAsXvalue => 1,
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UseAsValueSeries => 1,
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UseAsRestriction => 1,
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Element => 'ChangeStateIDs',
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Block => 'MultiSelectField',
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Values => \%ChangeStateList,
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},
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{
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Name => 'Category',
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UseAsXvalue => 1,
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UseAsValueSeries => 1,
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UseAsRestriction => 1,
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Element => 'CategoryIDs',
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Block => 'MultiSelectField',
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Values => \%CategoryList,
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},
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{
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Name => 'Priority',
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UseAsXvalue => 1,
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UseAsValueSeries => 1,
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UseAsRestriction => 1,
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Element => 'PriorityIDs',
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Block => 'MultiSelectField',
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Values => \%PriorityList,
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},
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{
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Name => 'Impact',
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UseAsXvalue => 1,
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UseAsValueSeries => 1,
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UseAsRestriction => 1,
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Element => 'ImpactIDs',
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Block => 'MultiSelectField',
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Translation => 0,
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Values => \%ImpactList,
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},
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{
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Name => 'Timeperiod',
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UseAsXvalue => 1,
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UseAsValueSeries => 1,
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UseAsRestriction => 1,
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Element => 'TimePeriod',
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TimePeriodFormat => 'DateInputFormat', # 'DateInputFormatLong',
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Block => 'Time',
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TimeStop => $Today,
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Values => {
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TimeStart => 'CreateTimeNewerDate',
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TimeStop => 'CreateTimeOlderDate',
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},
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},
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);
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# get dynamic field backend object
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my $DynamicFieldBackendObject = $Kernel::OM->Get('Kernel::System::DynamicField::Backend');
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# cycle trough the activated Dynamic Fields for this screen
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DYNAMICFIELD:
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for my $DynamicFieldConfig ( @{ $Self->{DynamicField} } ) {
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next DYNAMICFIELD if !IsHashRefWithData($DynamicFieldConfig);
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# skip all fields not designed to be supported by statistics
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my $IsStatsCondition = $DynamicFieldBackendObject->HasBehavior(
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DynamicFieldConfig => $DynamicFieldConfig,
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Behavior => 'IsStatsCondition',
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);
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next DYNAMICFIELD if !$IsStatsCondition;
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my $PossibleValuesFilter;
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# get field html
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my $DynamicFieldStatsParameter = $DynamicFieldBackendObject->StatsFieldParameterBuild(
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DynamicFieldConfig => $DynamicFieldConfig,
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PossibleValuesFilter => $PossibleValuesFilter,
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);
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if ( IsHashRefWithData($DynamicFieldStatsParameter) ) {
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# backward compatibility
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if ( !$DynamicFieldStatsParameter->{Block} ) {
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$DynamicFieldStatsParameter->{Block} = 'InputField';
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if ( IsHashRefWithData( $DynamicFieldStatsParameter->{Values} ) ) {
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$DynamicFieldStatsParameter->{Block} = 'MultiSelectField';
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}
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}
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if ( $DynamicFieldStatsParameter->{Block} eq 'Time' ) {
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# create object attributes (date/time fields)
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my $TimePeriodFormat = $DynamicFieldStatsParameter->{TimePeriodFormat} || 'DateInputFormatLong';
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my %ObjectAttribute = (
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Name => $DynamicFieldStatsParameter->{Name},
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UseAsXvalue => 1,
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UseAsValueSeries => 1,
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UseAsRestriction => 1,
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Element => $DynamicFieldStatsParameter->{Element},
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TimePeriodFormat => $TimePeriodFormat,
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Block => $DynamicFieldStatsParameter->{Block},
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TimePeriodFormat => $TimePeriodFormat,
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Values => {
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TimeStart =>
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$DynamicFieldStatsParameter->{Element}
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. '_GreaterThanEquals',
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TimeStop =>
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$DynamicFieldStatsParameter->{Element}
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. '_SmallerThanEquals',
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},
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);
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push @ObjectAttributes, \%ObjectAttribute;
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}
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elsif ( $DynamicFieldStatsParameter->{Block} eq 'MultiSelectField' ) {
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# create object attributes (multiple values)
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my %ObjectAttribute = (
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Name => $DynamicFieldStatsParameter->{Name},
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UseAsXvalue => 1,
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UseAsValueSeries => 1,
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UseAsRestriction => 1,
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Element => $DynamicFieldStatsParameter->{Element},
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Block => $DynamicFieldStatsParameter->{Block},
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Values => $DynamicFieldStatsParameter->{Values},
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Translation => 0,
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IsDynamicField => 1,
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ShowAsTree => $DynamicFieldConfig->{Config}->{TreeView} || 0,
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);
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push @ObjectAttributes, \%ObjectAttribute;
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}
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else {
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# create object attributes (text fields)
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my %ObjectAttribute = (
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Name => $DynamicFieldStatsParameter->{Name},
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UseAsXvalue => 0,
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UseAsValueSeries => 0,
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UseAsRestriction => 1,
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Element => $DynamicFieldStatsParameter->{Element},
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Block => $DynamicFieldStatsParameter->{Block},
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);
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push @ObjectAttributes, \%ObjectAttribute;
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}
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}
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}
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return @ObjectAttributes;
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}
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sub GetStatElementPreview {
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my ( $Self, %Param ) = @_;
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return int rand 50;
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}
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sub GetStatElement {
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my ( $Self, %Param ) = @_;
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# get dynamic field backend object
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my $DynamicFieldBackendObject = $Kernel::OM->Get('Kernel::System::DynamicField::Backend');
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for my $ParameterName ( sort keys %Param ) {
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if (
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$ParameterName =~ m{ \A DynamicField_ ( [a-zA-Z\d]+ ) (?: _ ( [a-zA-Z\d]+ ) )? \z }xms
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)
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{
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my $FieldName = $1;
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my $Operator = $2;
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# loop over the dynamic fields configured
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DYNAMICFIELD:
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for my $DynamicFieldConfig ( @{ $Self->{DynamicField} } ) {
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next DYNAMICFIELD if !IsHashRefWithData($DynamicFieldConfig);
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next DYNAMICFIELD if !$DynamicFieldConfig->{Name};
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# skip all fields that do not match with current field name
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# without the 'DynamicField_' prefix
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next DYNAMICFIELD if $DynamicFieldConfig->{Name} ne $FieldName;
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# skip all fields not designed to be supported by statistics
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my $IsStatsCondition = $DynamicFieldBackendObject->HasBehavior(
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DynamicFieldConfig => $DynamicFieldConfig,
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Behavior => 'IsStatsCondition',
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);
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next DYNAMICFIELD if !$IsStatsCondition;
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# get new search parameter
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my $DynamicFieldStatsSearchParameter = $DynamicFieldBackendObject->StatsSearchFieldParameterBuild(
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DynamicFieldConfig => $DynamicFieldConfig,
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Value => $Param{$ParameterName},
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Operator => $Operator,
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);
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# add new search parameter
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if ( !IsHashRefWithData( $Param{"DynamicField_$FieldName"} ) ) {
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$Param{"DynamicField_$FieldName"} =
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$DynamicFieldStatsSearchParameter;
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}
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# extend search parameter
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elsif ( IsHashRefWithData($DynamicFieldStatsSearchParameter) ) {
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$Param{"DynamicField_$FieldName"} = {
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%{ $Param{"DynamicField_$FieldName"} },
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%{$DynamicFieldStatsSearchParameter},
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};
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}
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}
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}
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}
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# search changes
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my $Count = $Kernel::OM->Get('Kernel::System::ITSMChange')->ChangeSearch(
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UserID => 1,
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Result => 'COUNT',
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Permission => 'ro',
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Limit => 100_000_000,
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%Param,
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);
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return $Count;
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}
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sub ExportWrapper {
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my ( $Self, %Param ) = @_;
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# wrap ids to used spelling
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for my $Use (qw(UseAsValueSeries UseAsRestriction UseAsXvalue)) {
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ELEMENT:
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for my $Element ( @{ $Param{$Use} } ) {
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next ELEMENT if !$Element;
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next ELEMENT if !$Element->{SelectedValues};
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my $ElementName = $Element->{Element};
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my $Values = $Element->{SelectedValues};
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if ( $ElementName eq 'ChangeStateIDs' ) {
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my $StateList = $Kernel::OM->Get('Kernel::System::ITSMChange')->ChangePossibleStatesGet( UserID => 1 );
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ID:
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for my $ID ( @{$Values} ) {
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next ID if !$ID;
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STATE:
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for my $State ( @{$StateList} ) {
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next STATE if $ID->{Content} ne $State->{Key};
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$ID->{Content} = $State->{Value};
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}
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}
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}
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elsif (
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$ElementName eq 'CategoryIDs' || $ElementName eq 'ImpactIDs'
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|| $ElementName eq 'PriorityIDs'
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)
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{
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my ($Type) = $ElementName =~ m{ \A (.*?) IDs \z }xms;
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my $CIPList = $Kernel::OM->Get('Kernel::System::ITSMChange')->ChangePossibleCIPGet(
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Type => $Type,
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UserID => 1,
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);
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ID:
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for my $ID ( @{$Values} ) {
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next ID if !$ID;
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ELEMENT:
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for my $Element ( @{$CIPList} ) {
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next ELEMENT if $ID->{Content} ne $Element->{Key};
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$ID->{Content} = $Element->{Value};
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}
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}
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}
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}
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}
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return \%Param;
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}
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sub ImportWrapper {
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my ( $Self, %Param ) = @_;
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# wrap used spelling to ids
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for my $Use (qw(UseAsValueSeries UseAsRestriction UseAsXvalue)) {
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ELEMENT:
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for my $Element ( @{ $Param{$Use} } ) {
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next ELEMENT if !$Element;
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next ELEMENT if !$Element->{SelectedValues};
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my $ElementName = $Element->{Element};
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my $Values = $Element->{SelectedValues};
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if ( $ElementName eq 'ChangeStateIDs' ) {
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ID:
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for my $ID ( @{$Values} ) {
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next ID if !$ID;
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my $ChangeStateID = $Kernel::OM->Get('Kernel::System::ITSMChange')->ChangeStateLookup(
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ChangeState => $ID->{Content},
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Cache => 1,
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);
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if ($ChangeStateID) {
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$ID->{Content} = $ChangeStateID;
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}
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else {
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$Kernel::OM->Get('Kernel::System::Log')->Log(
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Priority => 'error',
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Message => "Import: Can't find state $ID->{Content}!"
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);
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$ID = undef;
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}
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}
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}
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# import wrapper for CIP
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for my $Type (qw(Category Impact Priority)) {
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if ( $ElementName eq $Type . 'IDs' ) {
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ID:
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for my $ID ( @{$Values} ) {
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next ID if !$ID;
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my $CIPID = $Kernel::OM->Get('Kernel::System::ITSMChange')->ChangeCIPLookup(
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CIP => $ID->{Content},
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Type => $Type,
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);
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if ($CIPID) {
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$ID->{Content} = $CIPID;
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}
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else {
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$Kernel::OM->Get('Kernel::System::Log')->Log(
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Priority => 'error',
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Message => "Import: Can't find $Type $ID->{Content}!"
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);
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$ID = undef;
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}
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}
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}
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}
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}
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}
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return \%Param;
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}
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1;
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