688 lines
18 KiB
Perl
688 lines
18 KiB
Perl
# --
|
|
# Copyright (C) 2001-2019 OTRS AG, https://otrs.com/
|
|
# --
|
|
# This software comes with ABSOLUTELY NO WARRANTY. For details, see
|
|
# the enclosed file COPYING for license information (GPL). If you
|
|
# did not receive this file, see https://www.gnu.org/licenses/gpl-3.0.txt.
|
|
# --
|
|
|
|
package Kernel::Output::HTML::LinkObject::Service;
|
|
|
|
use strict;
|
|
use warnings;
|
|
|
|
use Kernel::Language qw(Translatable);
|
|
use Kernel::Output::HTML::Layout;
|
|
use Kernel::System::VariableCheck qw(:all);
|
|
|
|
our @ObjectDependencies = (
|
|
'Kernel::Config',
|
|
'Kernel::Language',
|
|
'Kernel::System::JSON',
|
|
'Kernel::System::Log',
|
|
'Kernel::System::User',
|
|
'Kernel::System::Web::Request',
|
|
);
|
|
|
|
=head1 NAME
|
|
|
|
Kernel::Output::HTML::LinkObject::Service - layout backend module
|
|
|
|
=head1 DESCRIPTION
|
|
|
|
All layout functions of link object (service)
|
|
|
|
=cut
|
|
|
|
=head2 new()
|
|
|
|
create an object
|
|
|
|
$BackendObject = Kernel::Output::HTML::LinkObject::Service->new(
|
|
UserLanguage => 'en',
|
|
UserID => 1,
|
|
);
|
|
|
|
=cut
|
|
|
|
sub new {
|
|
my ( $Type, %Param ) = @_;
|
|
|
|
# allocate new hash for object
|
|
my $Self = {};
|
|
bless( $Self, $Type );
|
|
|
|
# check needed objects
|
|
for my $Needed (qw(UserLanguage UserID)) {
|
|
$Self->{$Needed} = $Param{$Needed} || die "Got no $Needed!";
|
|
}
|
|
|
|
# we need our own LayoutObject instance to avoid blockdata collisions
|
|
# with the main page.
|
|
$Self->{LayoutObject} = Kernel::Output::HTML::Layout->new( %{$Self} );
|
|
|
|
# define needed variables
|
|
$Self->{ObjectData} = {
|
|
Object => 'Service',
|
|
Realname => 'Service',
|
|
ObjectName => 'SourceObjectID',
|
|
};
|
|
|
|
return $Self;
|
|
}
|
|
|
|
=head2 TableCreateComplex()
|
|
|
|
return an array with the block data
|
|
|
|
Return
|
|
|
|
@BlockData = (
|
|
|
|
ObjectName => 'ServiceID',
|
|
ObjectID => '123',
|
|
|
|
Object => 'Service',
|
|
Blockname => 'Service',
|
|
Headline => [
|
|
{
|
|
Content => '',
|
|
Width => 20,
|
|
},
|
|
{
|
|
Content => 'Service',
|
|
},
|
|
{
|
|
Content => 'Type',
|
|
Width => 100,
|
|
},
|
|
{
|
|
Content => 'Criticality',
|
|
Width => 100,
|
|
},
|
|
{
|
|
Content => 'Changed',
|
|
Width => 150,
|
|
},
|
|
],
|
|
ItemList => [
|
|
[
|
|
{
|
|
Type => 'InciSignal',
|
|
Key => 123,
|
|
Content => 'Operational',
|
|
CurInciStateType => 'Operational',
|
|
},
|
|
{
|
|
Type => 'Link',
|
|
Content => 'Service Bla',
|
|
Link => 'Action=AgentITSMServiceZoom;ServiceID=123',
|
|
MaxLength => 70,
|
|
},
|
|
{
|
|
Type => 'Text',
|
|
Content => 'Other',
|
|
Translate => 1,
|
|
},
|
|
{
|
|
Type => 'Text',
|
|
Content => 'High',
|
|
Translate => 1,
|
|
},
|
|
{
|
|
Type => 'TimeLong',
|
|
Content => '2008-01-01 12:12:00',
|
|
},
|
|
],
|
|
[
|
|
{
|
|
Type => 'InciSignal',
|
|
Key => 321,
|
|
Content => 'Operational',
|
|
CurInciStateType => 'Operational',
|
|
},
|
|
{
|
|
Type => 'Link',
|
|
Content => 'Service Bla',
|
|
Link => 'Action=AgentITSMServiceZoom;ServiceID=321',
|
|
MaxLength => 70,
|
|
},
|
|
{
|
|
Type => 'Text',
|
|
Content => 'Other',
|
|
Translate => 1,
|
|
},
|
|
{
|
|
Type => 'Text',
|
|
Content => 'Low',
|
|
Translate => 1,
|
|
},
|
|
{
|
|
Type => 'TimeLong',
|
|
Content => '2007-02-02 22:12:00',
|
|
},
|
|
],
|
|
],
|
|
);
|
|
|
|
@BlockData = $LinkObject->TableCreateComplex(
|
|
ObjectLinkListWithData => $ObjectLinkListRef,
|
|
);
|
|
|
|
=cut
|
|
|
|
sub TableCreateComplex {
|
|
my ( $Self, %Param ) = @_;
|
|
|
|
# check needed stuff
|
|
if ( !$Param{ObjectLinkListWithData} || ref $Param{ObjectLinkListWithData} ne 'HASH' ) {
|
|
$Kernel::OM->Get('Kernel::System::Log')->Log(
|
|
Priority => 'error',
|
|
Message => 'Need ObjectLinkListWithData!',
|
|
);
|
|
return;
|
|
}
|
|
|
|
# convert the list
|
|
my %LinkList;
|
|
for my $LinkType ( sort keys %{ $Param{ObjectLinkListWithData} } ) {
|
|
|
|
# extract link type List
|
|
my $LinkTypeList = $Param{ObjectLinkListWithData}->{$LinkType};
|
|
|
|
for my $Direction ( sort keys %{$LinkTypeList} ) {
|
|
|
|
# extract direction list
|
|
my $DirectionList = $Param{ObjectLinkListWithData}->{$LinkType}->{$Direction};
|
|
|
|
for my $ServiceID ( sort keys %{$DirectionList} ) {
|
|
|
|
$LinkList{$ServiceID}->{Data} = $DirectionList->{$ServiceID};
|
|
}
|
|
}
|
|
}
|
|
|
|
my $ConfigObject = $Kernel::OM->Get('Kernel::Config');
|
|
|
|
my $ComplexTableData = $ConfigObject->Get("LinkObject::ComplexTable");
|
|
my $DefaultColumns;
|
|
if (
|
|
$ComplexTableData
|
|
&& IsHashRefWithData($ComplexTableData)
|
|
&& $ComplexTableData->{Service}
|
|
&& IsHashRefWithData( $ComplexTableData->{Service} )
|
|
)
|
|
{
|
|
$DefaultColumns = $ComplexTableData->{"Service"}->{"DefaultColumns"};
|
|
}
|
|
|
|
my @TimeLongTypes = (
|
|
'CreateTime',
|
|
'ChangeTime',
|
|
);
|
|
|
|
my @TranslateTypes = (
|
|
'Type',
|
|
'Criticality',
|
|
);
|
|
|
|
# always show the incident state flag and the service name
|
|
my @Headline = (
|
|
{
|
|
Content => 'Incident State',
|
|
},
|
|
{
|
|
Content => 'Service',
|
|
},
|
|
);
|
|
|
|
my $UserObject = $Kernel::OM->Get('Kernel::System::User');
|
|
|
|
# Load user preferences.
|
|
my %Preferences = $UserObject->GetPreferences(
|
|
UserID => $Self->{UserID},
|
|
);
|
|
|
|
if ( !$DefaultColumns || !IsHashRefWithData($DefaultColumns) ) {
|
|
$Kernel::OM->Get('Kernel::System::Log')->Log(
|
|
Priority => 'error',
|
|
Message => 'Missing configuration for LinkObject::ComplexTable###Service!',
|
|
);
|
|
return;
|
|
}
|
|
|
|
# Get default column priority from SysConfig.
|
|
# Each column in table (Title, State,...) has defined Priority in SysConfig. System use this
|
|
# priority to sort columns, if user doesn't have own settings.
|
|
my %SortOrder;
|
|
if (
|
|
$ComplexTableData->{"Service"}->{"Priority"}
|
|
&& IsHashRefWithData( $ComplexTableData->{"Service"}->{"Priority"} )
|
|
)
|
|
{
|
|
%SortOrder = %{ $ComplexTableData->{"Service"}->{"Priority"} };
|
|
}
|
|
|
|
my %UserColumns = %{$DefaultColumns};
|
|
|
|
if ( $Preferences{'LinkObject::ComplexTable-Service'} ) {
|
|
|
|
my $ColumnsEnabled = $Kernel::OM->Get('Kernel::System::JSON')->Decode(
|
|
Data => $Preferences{'LinkObject::ComplexTable-Service'},
|
|
);
|
|
|
|
if (
|
|
$ColumnsEnabled
|
|
&& IsHashRefWithData($ColumnsEnabled)
|
|
&& $ColumnsEnabled->{Order}
|
|
&& IsArrayRefWithData( $ColumnsEnabled->{Order} )
|
|
)
|
|
{
|
|
# Clear sort order.
|
|
%SortOrder = ();
|
|
|
|
DEFAULTCOLUMN:
|
|
for my $DefaultColumn ( sort keys %UserColumns ) {
|
|
my $Index = 0;
|
|
|
|
for my $UserSetting ( @{ $ColumnsEnabled->{Order} } ) {
|
|
$Index++;
|
|
if ( $DefaultColumn eq $UserSetting ) {
|
|
$UserColumns{$DefaultColumn} = 2;
|
|
$SortOrder{$DefaultColumn} = $Index;
|
|
|
|
next DEFAULTCOLUMN;
|
|
}
|
|
}
|
|
|
|
# Not found, means user chose to hide this item.
|
|
if ( $UserColumns{$DefaultColumn} == 2 ) {
|
|
$UserColumns{$DefaultColumn} = 1;
|
|
}
|
|
|
|
if ( !$SortOrder{$DefaultColumn} ) {
|
|
$SortOrder{$DefaultColumn} = 0; # Set 0, it system will hide this item anyways
|
|
}
|
|
}
|
|
}
|
|
}
|
|
else {
|
|
|
|
# User has no own settings.
|
|
for my $Column ( sort keys %UserColumns ) {
|
|
if ( !$SortOrder{$Column} ) {
|
|
$SortOrder{$Column} = 0; # Set 0, it system will hide this item anyways
|
|
}
|
|
}
|
|
}
|
|
|
|
# Define Headline columns.
|
|
my @AllColumns;
|
|
COLUMN:
|
|
for my $Column ( sort { $SortOrder{$a} <=> $SortOrder{$b} } keys %UserColumns ) {
|
|
|
|
my $ColumnTranslate = $Column;
|
|
if ( $Column eq 'CurInciState' ) {
|
|
$ColumnTranslate = Translatable('Incident State');
|
|
}
|
|
elsif ( $Column eq 'CreateTime' ) {
|
|
$ColumnTranslate = Translatable('Created');
|
|
}
|
|
elsif ( $Column eq 'ChangeTime' ) {
|
|
$ColumnTranslate = Translatable('Changed');
|
|
}
|
|
|
|
push @AllColumns, {
|
|
ColumnName => $Column,
|
|
ColumnTranslate => $ColumnTranslate,
|
|
};
|
|
|
|
# if enabled by default.
|
|
if ( $UserColumns{$Column} == 2 ) {
|
|
push @Headline, {
|
|
Content => $ColumnTranslate,
|
|
};
|
|
}
|
|
}
|
|
|
|
# create the item list (table content)
|
|
my @ItemList;
|
|
for my $ServiceID (
|
|
sort { lc $LinkList{$a}{Data}->{Name} cmp lc $LinkList{$b}{Data}->{Name} }
|
|
keys %LinkList
|
|
)
|
|
{
|
|
|
|
# extract service data
|
|
my $Service = $LinkList{$ServiceID}->{Data};
|
|
|
|
# CurInciSignal must always be present, as well as service name
|
|
# (because it contains the master link to the Service).
|
|
my @ItemColumns = (
|
|
{
|
|
Type => 'CurInciSignal',
|
|
Key => $ServiceID,
|
|
Content => $Service->{CurInciState},
|
|
CurInciStateType => $Service->{CurInciStateType},
|
|
},
|
|
{
|
|
Type => 'Link',
|
|
Content => $Service->{Name},
|
|
Link => $Self->{LayoutObject}->{Baselink}
|
|
. 'Action=AgentITSMServiceZoom;ServiceID='
|
|
. $ServiceID,
|
|
Title => "Service: $Service->{Name}",
|
|
MaxLength => 70,
|
|
},
|
|
);
|
|
|
|
COLUMN:
|
|
for my $Column ( sort { $SortOrder{$a} <=> $SortOrder{$b} } keys %UserColumns ) {
|
|
|
|
# if enabled by default
|
|
if ( $UserColumns{$Column} == 2 ) {
|
|
|
|
my %Hash;
|
|
if ( grep { $_ eq $Column } @TimeLongTypes ) {
|
|
$Hash{'Type'} = 'TimeLong';
|
|
}
|
|
else {
|
|
$Hash{'Type'} = 'Text';
|
|
}
|
|
|
|
if ( $Column eq 'Comment' ) {
|
|
$Hash{MaxLength} = 30;
|
|
}
|
|
|
|
if ( grep { $_ eq $Column } @TranslateTypes ) {
|
|
$Hash{'Translate'} = 1;
|
|
}
|
|
|
|
$Hash{'Content'} = $Service->{$Column};
|
|
|
|
push @ItemColumns, \%Hash;
|
|
}
|
|
}
|
|
|
|
push @ItemList, \@ItemColumns;
|
|
}
|
|
|
|
return if !@ItemList;
|
|
|
|
# Define the block data.
|
|
my %Block = (
|
|
Object => $Self->{ObjectData}->{Object},
|
|
Blockname => $Self->{ObjectData}->{Object},
|
|
ObjectName => $Self->{ObjectData}->{ObjectName},
|
|
ObjectID => $Param{ObjectID},
|
|
Headline => \@Headline,
|
|
ItemList => \@ItemList,
|
|
AllColumns => \@AllColumns,
|
|
);
|
|
|
|
return ( \%Block );
|
|
|
|
}
|
|
|
|
=head2 TableCreateSimple()
|
|
|
|
return a hash with the link output data
|
|
|
|
Return
|
|
|
|
%LinkOutputData = (
|
|
Normal::Source => {
|
|
Service => [
|
|
{
|
|
Type => 'Link',
|
|
Content => 'S:The servic[..]',
|
|
Title => 'Service: The service name',
|
|
Css => 'style="text-decoration: line-through"',
|
|
},
|
|
{
|
|
Type => 'Link',
|
|
Content => 'S:Name of servic[..]',
|
|
Title => 'Service: Name of service 2',
|
|
},
|
|
],
|
|
},
|
|
ParentChild::Target => {
|
|
Service => [
|
|
{
|
|
Type => 'Link',
|
|
Content => 'S:Service nam[..]',
|
|
Title => 'Service: Service name',
|
|
},
|
|
],
|
|
},
|
|
);
|
|
|
|
%LinkOutputData = $LinkObject->TableCreateSimple(
|
|
ObjectLinkListWithData => $ObjectLinkListRef,
|
|
);
|
|
|
|
=cut
|
|
|
|
sub TableCreateSimple {
|
|
my ( $Self, %Param ) = @_;
|
|
|
|
# check needed stuff
|
|
if ( !$Param{ObjectLinkListWithData} || ref $Param{ObjectLinkListWithData} ne 'HASH' ) {
|
|
$Kernel::OM->Get('Kernel::System::Log')->Log(
|
|
Priority => 'error',
|
|
Message => 'Need ObjectLinkListWithData!',
|
|
);
|
|
return;
|
|
}
|
|
|
|
my %LinkOutputData;
|
|
for my $LinkType ( sort keys %{ $Param{ObjectLinkListWithData} } ) {
|
|
|
|
# extract link type List
|
|
my $LinkTypeList = $Param{ObjectLinkListWithData}->{$LinkType};
|
|
|
|
for my $Direction ( sort keys %{$LinkTypeList} ) {
|
|
|
|
# extract direction list
|
|
my $DirectionList = $Param{ObjectLinkListWithData}->{$LinkType}->{$Direction};
|
|
|
|
my @ItemList;
|
|
for my $ServiceID (
|
|
sort {
|
|
lc $DirectionList->{$a}->{NameShort} cmp lc $DirectionList->{$b}->{NameShort}
|
|
} keys %{$DirectionList}
|
|
)
|
|
{
|
|
|
|
# extract service data
|
|
my $Service = $DirectionList->{$ServiceID};
|
|
|
|
# define item data
|
|
my %Item = (
|
|
Type => 'Link',
|
|
Content => "S:$Service->{NameShort}",
|
|
Title => "Service: $Service->{Name}",
|
|
Link => $Self->{LayoutObject}->{Baselink}
|
|
. 'Action=AgentITSMServiceZoom;ServiceID='
|
|
. $ServiceID,
|
|
MaxLength => 20,
|
|
);
|
|
|
|
push @ItemList, \%Item;
|
|
}
|
|
|
|
# add item list to link output data
|
|
$LinkOutputData{ $LinkType . '::' . $Direction }->{Service} = \@ItemList;
|
|
}
|
|
}
|
|
|
|
return %LinkOutputData;
|
|
}
|
|
|
|
=head2 ContentStringCreate()
|
|
|
|
return a output string
|
|
|
|
my $String = $LayoutObject->ContentStringCreate(
|
|
ContentData => $HashRef,
|
|
);
|
|
|
|
=cut
|
|
|
|
sub ContentStringCreate {
|
|
my ( $Self, %Param ) = @_;
|
|
|
|
# check needed stuff
|
|
if ( !$Param{ContentData} ) {
|
|
$Kernel::OM->Get('Kernel::System::Log')->Log(
|
|
Priority => 'error',
|
|
Message => 'Need ContentData!',
|
|
);
|
|
return;
|
|
}
|
|
|
|
# extract content
|
|
my $Content = $Param{ContentData};
|
|
|
|
return if $Content->{Type} ne 'CurInciSignal';
|
|
|
|
# set incident signal
|
|
my %InciSignals = (
|
|
incident => 'redled',
|
|
operational => 'greenled',
|
|
unknown => 'grayled',
|
|
warning => 'yellowled',
|
|
);
|
|
|
|
# investigate current incident signal
|
|
$Content->{CurInciStateType} ||= 'unknown';
|
|
my $CurInciSignal = $InciSignals{ $Content->{CurInciStateType} };
|
|
$CurInciSignal ||= $InciSignals{unknown};
|
|
|
|
my $String = $Self->{LayoutObject}->Output(
|
|
Template => '<div class="Flag Small" title="[% Data.CurInciState | html %]"> '
|
|
. '<span class="[% Data.CurInciSignal | html %]"></span> </div>',
|
|
|
|
Data => {
|
|
CurInciSignal => $CurInciSignal,
|
|
CurInciState => $Content->{Content} || '',
|
|
},
|
|
);
|
|
|
|
return $String;
|
|
}
|
|
|
|
=head2 SelectableObjectList()
|
|
|
|
return an array hash with select-able objects
|
|
|
|
Return
|
|
|
|
@SelectableObjectList = (
|
|
{
|
|
Key => 'Service',
|
|
Value => 'Service',
|
|
},
|
|
);
|
|
|
|
@SelectableObjectList = $LinkObject->SelectableObjectList(
|
|
Selected => $Identifier, # (optional)
|
|
);
|
|
|
|
=cut
|
|
|
|
sub SelectableObjectList {
|
|
my ( $Self, %Param ) = @_;
|
|
|
|
my $Selected;
|
|
if ( $Param{Selected} && $Param{Selected} eq $Self->{ObjectData}->{Object} ) {
|
|
$Selected = 1;
|
|
}
|
|
|
|
# object select list
|
|
my @ObjectSelectList = (
|
|
{
|
|
Key => $Self->{ObjectData}->{Object},
|
|
Value => $Self->{ObjectData}->{Realname},
|
|
Selected => $Selected,
|
|
},
|
|
);
|
|
|
|
return @ObjectSelectList;
|
|
}
|
|
|
|
=head2 SearchOptionList()
|
|
|
|
return an array hash with search options
|
|
|
|
Return
|
|
|
|
@SearchOptionList = (
|
|
{
|
|
Key => 'Name',
|
|
Name => 'Service',
|
|
InputStrg => $FormString,
|
|
FormData => 'Service Name',
|
|
},
|
|
);
|
|
|
|
@SearchOptionList = $LinkObject->SearchOptionList();
|
|
|
|
=cut
|
|
|
|
sub SearchOptionList {
|
|
my ( $Self, %Param ) = @_;
|
|
|
|
# search option list
|
|
my @SearchOptionList = (
|
|
{
|
|
Key => 'Name',
|
|
Name => 'Service',
|
|
Type => 'Text',
|
|
},
|
|
);
|
|
|
|
# add formkey
|
|
for my $Row (@SearchOptionList) {
|
|
$Row->{FormKey} = 'SEARCH::' . $Row->{Key};
|
|
}
|
|
|
|
# add form data and input string
|
|
ROW:
|
|
for my $Row (@SearchOptionList) {
|
|
|
|
# get form data
|
|
$Row->{FormData} = $Kernel::OM->Get('Kernel::System::Web::Request')->GetParam( Param => $Row->{FormKey} );
|
|
|
|
# parse the input text block
|
|
$Self->{LayoutObject}->Block(
|
|
Name => 'InputText',
|
|
Data => {
|
|
Key => $Row->{FormKey},
|
|
Value => $Row->{FormData} || '',
|
|
},
|
|
);
|
|
|
|
# add the input string
|
|
$Row->{InputStrg} = $Self->{LayoutObject}->Output(
|
|
TemplateFile => 'LinkObject',
|
|
);
|
|
|
|
next ROW;
|
|
}
|
|
|
|
return @SearchOptionList;
|
|
}
|
|
|
|
1;
|
|
|
|
=head1 TERMS AND CONDITIONS
|
|
|
|
This software is part of the OTRS project (L<https://otrs.org/>).
|
|
|
|
This software comes with ABSOLUTELY NO WARRANTY. For details, see
|
|
the enclosed file COPYING for license information (GPL). If you
|
|
did not receive this file, see L<https://www.gnu.org/licenses/gpl-3.0.txt>.
|
|
|
|
=cut
|