Files
scripts/Perl OTRS/Kernel/Config/Files/XML/TicketITSMService.xml
2024-10-14 00:08:40 +02:00

11 lines
514 B
XML

<?xml version="1.0" encoding="utf-8" ?>
<otrs_config version="2.0" init="Config">
<Setting Name="Ticket::Service" Required="1" Valid="1">
<Description Translatable="1">Allows defining services and SLAs for tickets (e. g. email, desktop, network, ...), and escalation attributes for SLAs (if ticket service/SLA feature is enabled).</Description>
<Navigation>Core::Ticket</Navigation>
<Value>
<Item ValueType="Checkbox">1</Item>
</Value>
</Setting>
</otrs_config>