Files
scripts/Perl OTRS/Kernel/cpan-lib/Sisimai/Bite/Email/Google.pm
2024-10-14 00:08:40 +02:00

351 lines
14 KiB
Perl

package Sisimai::Bite::Email::Google;
use parent 'Sisimai::Bite::Email';
use feature ':5.10';
use strict;
use warnings;
my $Indicators = __PACKAGE__->INDICATORS;
my $StartingOf = {
'message' => ['Delivery to the following recipient'],
'error' => ['The error that the other server returned was:'],
};
my $MarkingsOf = {
'start' => qr/Technical details of (?:permanent|temporary) failure:/,
'rfc822' => qr{\A(?:
-----[ ]Original[ ]message[ ]-----
|[ \t]*-----[ ]Message[ ]header[ ]follows[ ]-----
)\z
}x,
};
my $MessagesOf = {
'expired' => [
'DNS Error: Could not contact DNS servers',
'Delivery to the following recipient has been delayed',
'The recipient server did not accept our requests to connect',
],
'hostunknown' => [
'DNS Error: Domain name not found',
'DNS Error: DNS server returned answer with no data',
],
};
my $StateTable = {
# Technical details of permanent failure:
# Google tried to deliver your message, but it was rejected by the recipient domain.
# We recommend contacting the other email provider for further information about the
# cause of this error. The error that the other server returned was:
# 500 Remote server does not support TLS (state 6).
'6' => { 'command' => 'MAIL', 'reason' => 'systemerror' },
# http://www.google.td/support/forum/p/gmail/thread?tid=08a60ebf5db24f7b&hl=en
# Technical details of permanent failure:
# Google tried to deliver your message, but it was rejected by the recipient domain.
# We recommend contacting the other email provider for further information about the
# cause of this error. The error that the other server returned was:
# 535 SMTP AUTH failed with the remote server. (state 8).
'8' => { 'command' => 'AUTH', 'reason' => 'systemerror' },
# http://www.google.co.nz/support/forum/p/gmail/thread?tid=45208164dbca9d24&hl=en
# Technical details of temporary failure:
# Google tried to deliver your message, but it was rejected by the recipient domain.
# We recommend contacting the other email provider for further information about the
# cause of this error. The error that the other server returned was:
# 454 454 TLS missing certificate: error:0200100D:system library:fopen:Permission denied (#4.3.0) (state 9).
'9' => { 'command' => 'AUTH', 'reason' => 'systemerror' },
# http://www.google.com/support/forum/p/gmail/thread?tid=5cfab8c76ec88638&hl=en
# Technical details of permanent failure:
# Google tried to deliver your message, but it was rejected by the recipient domain.
# We recommend contacting the other email provider for further information about the
# cause of this error. The error that the other server returned was:
# 500 Remote server does not support SMTP Authenticated Relay (state 12).
'12' => { 'command' => 'AUTH', 'reason' => 'relayingdenied' },
# Technical details of permanent failure:
# Google tried to deliver your message, but it was rejected by the recipient domain.
# We recommend contacting the other email provider for further information about the
# cause of this error. The error that the other server returned was:
# 550 550 5.7.1 <****@gmail.com>... Access denied (state 13).
'13' => { 'command' => 'EHLO', 'reason' => 'blocked' },
# Technical details of permanent failure:
# Google tried to deliver your message, but it was rejected by the recipient domain.
# We recommend contacting the other email provider for further information about the
# cause of this error. The error that the other server returned was:
# 550 550 5.1.1 <******@*********.**>... User Unknown (state 14).
# 550 550 5.2.2 <*****@****.**>... Mailbox Full (state 14).
#
'14' => { 'command' => 'RCPT', 'reason' => 'userunknown' },
# http://www.google.cz/support/forum/p/gmail/thread?tid=7090cbfd111a24f9&hl=en
# Technical details of permanent failure:
# Google tried to deliver your message, but it was rejected by the recipient domain.
# We recommend contacting the other email provider for further information about the
# cause of this error. The error that the other server returned was:
# 550 550 5.7.1 SPF unauthorized mail is prohibited. (state 15).
# 554 554 Error: no valid recipients (state 15).
'15' => { 'command' => 'DATA', 'reason' => 'filtered' },
# http://www.google.com/support/forum/p/Google%20Apps/thread?tid=0aac163bc9c65d8e&hl=en
# Technical details of permanent failure:
# Google tried to deliver your message, but it was rejected by the recipient domain.
# We recommend contacting the other email provider for further information about the
# cause of this error. The error that the other server returned was:
# 550 550 <****@***.**> No such user here (state 17).
# 550 550 #5.1.0 Address rejected ***@***.*** (state 17).
'17' => { 'command' => 'DATA', 'reason' => 'filtered' },
# Technical details of permanent failure:
# Google tried to deliver your message, but it was rejected by the recipient domain.
# We recommend contacting the other email provider for further information about the
# cause of this error. The error that the other server returned was:
# 550 550 Unknown user *****@***.**.*** (state 18).
'18' => { 'command' => 'DATA', 'reason' => 'filtered' },
};
sub headerlist { return ['X-Failed-Recipients'] }
sub description { 'Google Gmail: https://mail.google.com' }
sub scan {
# Detect an error from Google Gmail
# @param [Hash] mhead Message headers of a bounce email
# @options mhead [String] from From header
# @options mhead [String] date Date header
# @options mhead [String] subject Subject header
# @options mhead [Array] received Received headers
# @options mhead [String] others Other required headers
# @param [String] mbody Message body of a bounce email
# @return [Hash, Undef] Bounce data list and message/rfc822 part
# or Undef if it failed to parse or the
# arguments are missing
# @since v4.0.0
my $class = shift;
my $mhead = shift // return undef;
my $mbody = shift // return undef;
# Google Mail
# From: Mail Delivery Subsystem <mailer-daemon@googlemail.com>
# Received: from vw-in-f109.1e100.net [74.125.113.109] by ...
#
# * Check the body part
# This is an automatically generated Delivery Status Notification
# Delivery to the following recipient failed permanently:
#
# recipient-address-here@example.jp
#
# Technical details of permanent failure:
# Google tried to deliver your message, but it was rejected by the
# recipient domain. We recommend contacting the other email provider
# for further information about the cause of this error. The error
# that the other server returned was:
# 550 550 <recipient-address-heare@example.jp>: User unknown (state 14).
#
# -- OR --
# THIS IS A WARNING MESSAGE ONLY.
#
# YOU DO NOT NEED TO RESEND YOUR MESSAGE.
#
# Delivery to the following recipient has been delayed:
#
# mailboxfull@example.jp
#
# Message will be retried for 2 more day(s)
#
# Technical details of temporary failure:
# Google tried to deliver your message, but it was rejected by the recipient
# domain. We recommend contacting the other email provider for further infor-
# mation about the cause of this error. The error that the other server re-
# turned was: 450 450 4.2.2 <mailboxfull@example.jp>... Mailbox Full (state 14).
#
# -- OR --
#
# Delivery to the following recipient failed permanently:
#
# userunknown@example.jp
#
# Technical details of permanent failure:=20
# Google tried to deliver your message, but it was rejected by the server for=
# the recipient domain example.jp by mx.example.jp. [192.0.2.59].
#
# The error that the other server returned was:
# 550 5.1.1 <userunknown@example.jp>... User Unknown
#
return undef unless rindex($mhead->{'from'}, '<mailer-daemon@googlemail.com>') > -1;
return undef unless index($mhead->{'subject'}, 'Delivery Status Notification') > -1;
my $dscontents = [__PACKAGE__->DELIVERYSTATUS];
my @hasdivided = split("\n", $$mbody);
my $rfc822part = ''; # (String) message/rfc822-headers part
my $rfc822list = []; # (Array) Each line in message/rfc822 part string
my $blanklines = 0; # (Integer) The number of blank lines
my $readcursor = 0; # (Integer) Points the current cursor position
my $recipients = 0; # (Integer) The number of 'Final-Recipient' header
my $statecode0 = 0; # (Integer) The value of (state *) in the error message
my $v = undef;
for my $e ( @hasdivided ) {
# Read each line between the start of the message and the start of rfc822 part.
unless( $readcursor ) {
# Beginning of the bounce message or delivery status part
$readcursor |= $Indicators->{'deliverystatus'} if index($e, $StartingOf->{'message'}->[0]) > -1;
}
unless( $readcursor & $Indicators->{'message-rfc822'} ) {
# Beginning of the original message part
if( $e =~ $MarkingsOf->{'rfc822'} ) {
$readcursor |= $Indicators->{'message-rfc822'};
next;
}
}
if( $readcursor & $Indicators->{'message-rfc822'} ) {
# After "message/rfc822"
unless( length $e ) {
$blanklines++;
last if $blanklines > 1;
next;
}
push @$rfc822list, $e;
} else {
# Before "message/rfc822"
next unless $readcursor & $Indicators->{'deliverystatus'};
next unless length $e;
# Technical details of permanent failure:=20
# Google tried to deliver your message, but it was rejected by the recipient =
# domain. We recommend contacting the other email provider for further inform=
# ation about the cause of this error. The error that the other server return=
# ed was: 554 554 5.7.0 Header error (state 18).
#
# -- OR --
#
# Technical details of permanent failure:=20
# Google tried to deliver your message, but it was rejected by the server for=
# the recipient domain example.jp by mx.example.jp. [192.0.2.49].
#
# The error that the other server returned was:
# 550 5.1.1 <userunknown@example.jp>... User Unknown
#
$v = $dscontents->[-1];
if( $e =~ /\A[ \t]+([^ ]+[@][^ ]+)\z/ ) {
# kijitora@example.jp: 550 5.2.2 <kijitora@example>... Mailbox Full
if( $v->{'recipient'} ) {
# There are multiple recipient addresses in the message body.
push @$dscontents, __PACKAGE__->DELIVERYSTATUS;
$v = $dscontents->[-1];
}
my $addr0 = Sisimai::Address->s3s4($1);
if( Sisimai::RFC5322->is_emailaddress($addr0) ) {
$v->{'recipient'} = $addr0;
$recipients++;
}
} else {
$v->{'diagnosis'} .= $e.' ';
}
} # End of if: rfc822
}
return undef unless $recipients;
for my $e ( @$dscontents ) {
$e->{'agent'} = __PACKAGE__->smtpagent;
$e->{'diagnosis'} = Sisimai::String->sweep($e->{'diagnosis'});
unless( $e->{'rhost'} ) {
# Get the value of remote host
if( $e->{'diagnosis'} =~ /[ \t]+by[ \t]+([^ ]+)[.][ \t]+\[(\d+[.]\d+[.]\d+[.]\d+)\][.]/ ) {
# Google tried to deliver your message, but it was rejected by # the server
# for the recipient domain example.jp by mx.example.jp. [192.0.2.153].
my $hostname = $1;
my $ipv4addr = $2;
if( $hostname =~ /[-0-9a-zA-Z]+[.][a-zA-Z]+\z/ ) {
# Maybe valid hostname
$e->{'rhost'} = $hostname;
} else {
# Use IP address instead
$e->{'rhost'} = $ipv4addr;
}
}
}
$statecode0 = $1 if $e->{'diagnosis'} =~ /[(]state[ ](\d+)[)][.]/;
if( exists $StateTable->{ $statecode0 } ) {
# (state *)
$e->{'reason'} = $StateTable->{ $statecode0 }->{'reason'};
$e->{'command'} = $StateTable->{ $statecode0 }->{'command'};
} else {
# No state code
SESSION: for my $r ( keys %$MessagesOf ) {
# Verify each regular expression of session errors
next unless grep { index($e->{'diagnosis'}, $_) > -1 } @{ $MessagesOf->{ $r } };
$e->{'reason'} = $r;
last;
}
}
next unless $e->{'reason'};
# Set pseudo status code
$e->{'status'} = Sisimai::SMTP::Status->find($e->{'diagnosis'});
if( $e->{'status'} =~ /\A[45][.][1-7][.][1-9]\z/ ) {
# Override bounce reason
$e->{'reason'} = Sisimai::SMTP::Status->name($e->{'status'});
}
}
$rfc822part = Sisimai::RFC5322->weedout($rfc822list);
return { 'ds' => $dscontents, 'rfc822' => $$rfc822part };
}
1;
__END__
=encoding utf-8
=head1 NAME
Sisimai::Bite::Email::Google - bounce mail parser class for C<Gmail>.
=head1 SYNOPSIS
use Sisimai::Bite::Email::Google;
=head1 DESCRIPTION
Sisimai::Bite::Email::Google parses a bounce email which created by C<Gmail>.
Methods in the module are called from only Sisimai::Message.
=head1 CLASS METHODS
=head2 C<B<description()>>
C<description()> returns description string of this module.
print Sisimai::Bite::Email::Google->description;
=head2 C<B<smtpagent()>>
C<smtpagent()> returns MTA name.
print Sisimai::Bite::Email::Google->smtpagent;
=head2 C<B<scan(I<header data>, I<reference to body string>)>>
C<scan()> method parses a bounced email and return results as a array reference.
See Sisimai::Message for more details.
=head1 AUTHOR
azumakuniyuki
=head1 COPYRIGHT
Copyright (C) 2014-2018 azumakuniyuki, All rights reserved.
=head1 LICENSE
This software is distributed under The BSD 2-Clause License.
=cut