55 lines
1.4 KiB
Perl
55 lines
1.4 KiB
Perl
# --
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# Copyright (C) 2001-2019 OTRS AG, https://otrs.com/
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# --
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# This software comes with ABSOLUTELY NO WARRANTY. For details, see
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# the enclosed file COPYING for license information (GPL). If you
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# did not receive this file, see https://www.gnu.org/licenses/gpl-3.0.txt.
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# --
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package Kernel::System::SupportDataCollector::Plugin::OTRS::ArticlesPerCommunicationChannel;
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use strict;
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use warnings;
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use parent qw(Kernel::System::SupportDataCollector::PluginBase);
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use Kernel::Language qw(Translatable);
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our @ObjectDependencies = (
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'Kernel::Config',
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'Kernel::System::CommunicationChannel',
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'Kernel::System::DB',
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);
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sub GetDisplayPath {
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return Translatable('OTRS') . '/' . Translatable('Articles Per Communication Channel');
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}
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sub Run {
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my $Self = shift;
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my @Channels = $Kernel::OM->Get('Kernel::System::CommunicationChannel')->ChannelList();
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my $DBObject = $Kernel::OM->Get('Kernel::System::DB');
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for my $Channel (@Channels) {
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$DBObject->Prepare(
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SQL => 'SELECT count(*) FROM article WHERE communication_channel_id = ?',
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Bind => [ \$Channel->{ChannelID} ],
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);
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my $Count;
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while ( my @Row = $DBObject->FetchrowArray() ) {
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$Count = $Row[0];
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}
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$Self->AddResultInformation(
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Identifier => $Channel->{ChannelName},
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Label => $Channel->{DisplayName},
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Value => $Count,
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);
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}
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return $Self->GetResults();
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}
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1;
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