242 lines
12 KiB
Plaintext
242 lines
12 KiB
Plaintext
# --
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# Copyright (C) 2001-2019 OTRS AG, https://otrs.com/
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# --
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# This software comes with ABSOLUTELY NO WARRANTY. For details, see
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# the enclosed file COPYING for license information (GPL). If you
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# did not receive this file, see https://www.gnu.org/licenses/gpl-3.0.txt.
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# --
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## nofilter(TidyAll::Plugin::OTRS::TT::ScriptUsage)
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<div id="MainBox" class="TicketZoom ARIARoleMain">
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[% RenderBlockStart("Back") %]
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<div class="ActionRow">
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<ul class="Tabs">
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<li><a href="[% Env("Baselink") %][% Env("LastScreenOverview") %]">← [% Translate("Back") | html %]</a></li>
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</ul>
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<div class="Clear"></div>
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</div>
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[% RenderBlockEnd("Back") %]
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<div class="Content">
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<div class="FAQHeader">
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<h2 title="[% Data.Title | html %]">
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[% Data.Title | html %]
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</h2>
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<ul id="FAQOptions">
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<li>
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<a href="[% Env("Baselink") %]Action=CustomerFAQPrint;ItemID=[% Data.ItemID | uri %]" class="Print AsPopup" title="[% Translate("Print") | html %]">
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<i class="fa fa-print"></i>
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<span>[% Translate("Print") | html %]</span>
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</a>
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</li>
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</ul>
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<div class="Clear"></div>
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</div>
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<ul class="BreadCrumb">
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[% RenderBlockStart("FAQPathCategoryElement") %]
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<li>
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<a href="[% Env("Baselink") %]Action=CustomerFAQExplorer;CategoryID=[% Data.CategoryID | uri %]">
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[% Data.Name | html %]
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</a>
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</li>
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[% RenderBlockEnd("FAQPathCategoryElement") %]
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[% RenderBlockStart("FAQPathItemElement") %]
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<li>[% Data.Title | html %]</li>
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[% RenderBlockEnd("FAQPathItemElement") %]
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</ul>
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<div class="Clear"></div>
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<ul id="Messages">
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[% RenderBlockStart("AttachmentHeader") %]
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<li class="Customer Visible">
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<div class="MessageHeader">
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<h3>[% Translate("Attachments") | html %]:</h3>
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<div class="Clear"></div>
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</div>
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<div class="Attachments">
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<div class="Label">[% Translate("Attachment") | html %]:</div>
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<div>
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[% RenderBlockStart("AttachmentRow") %]
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<i class="fa fa-paperclip"></i>
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<span class="DownloadAttachment" title="[% Translate("Download Attachment") | html %]">
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<a href="[% Env("Baselink") %]Action=[% Env("Action") %];Subaction=DownloadAttachment;ItemID=[% Data.ItemID | uri %];FileID=[% Data.FileID | uri %]">
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[% Data.Filename | html %]
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</a>
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, [% Data.Filesize | html %]
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</span>
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<br/>
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[% RenderBlockEnd("AttachmentRow") %]
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</div>
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</div>
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</li>
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[% RenderBlockEnd("AttachmentHeader") %]
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[% RenderBlockStart("BrowserLinkMessage") %]
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# Show info, that links within the iframe must be clicked with strg/cmd/shift (depending on the used browser and os)
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# to open the links in a new window without the security permissions given to the iframe
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<li>
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<div class="FAQMessageBrowser">
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<p>
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[% Translate("To open links in the following description blocks, you might need to press Ctrl or Cmd or Shift key while clicking the link (depending on your browser and OS).") | html %]
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</p>
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<a class="Close" title="[% Translate("Close this message") | html %]" href="#"><i class="fa fa-times"></i></a>
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</div>
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</li>
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[% RenderBlockEnd("BrowserLinkMessage") %]
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[% RenderBlockStart("FAQContent") %]
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<li class="Customer Visible">
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<div class="MessageHeader">
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<h3>[% Translate(Data.Caption) | html %]:</h3>
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<div class="Clear"></div>
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</div>
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<input type="hidden" value="true" name="FieldState">
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[% RenderBlockStart("FAQContentHTML") %]
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# execute IFrame JS asynchronously. Otherwise it could happen before our API was loaded
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# the following JS code must be within the template, otherwise it could happen, that also this code itself is not loaded yet
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<script>
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function CheckIFrameHeight(IFrameID) {
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if (typeof FAQ === 'object' && typeof FAQ.Customer === 'object' && typeof FAQ.Customer.FAQZoom === 'object') {
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FAQ.Customer.FAQZoom.IframeAutoHeight($('#' + IFrameID));
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}
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else {
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window.setTimeout(function () {
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CheckIFrameHeight(IFrameID);
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}, 500);
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}
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}
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</script>
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<div class="MessageBody">
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# Use the HTML5 sandbox attribute to prevent plugins and scripts from being executed in the browser.
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# Append session info to URL because IE will not send cookies.
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# Set 'allow-popups' to allow IE10+ to open links. ref: http://www.w3.org/html/wg/wiki/ChangeProposals/sandbox_allow_popups
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<iframe sandbox="allow-same-origin allow-popups ms-allow-popups allow-popups-to-escape-sandbox" class="FAQField" id="IframeFAQ[% Data.Field | html %]" onload="window.setTimeout( function (){ CheckIFrameHeight('IframeFAQ[% Data.Field | html %]'); }, 500);" src="[% Env("Baselink") %]Action=CustomerFAQZoom;Subaction=HTMLView;ItemID=[% Data.ItemID | html %];Field=[% Data.Field | html %];[% Env("SessionName") | html %]=[% Env("SessionID") | html %]"></iframe>
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</div>
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[% RenderBlockEnd("FAQContentHTML") %]
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[% RenderBlockStart("FAQContentPlain") %]
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<div class="ArticleFAQContent">
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<div class="message">
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[% Data.Content %]
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</div>
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</div>
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[% RenderBlockEnd("FAQContentPlain") %]
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</li>
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[% RenderBlockEnd("FAQContent") %]
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</ul>
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<div id="ZoomSidebar">
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<ul id="Metadata">
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<li class="Header">
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<div class="MessageHeader">
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<h3>[% Translate("FAQ Information") | html %]</h3>
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<div class="Clear"></div>
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</div>
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</li>
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<li><span class="Key">[% Translate("Article Number") | html %]:</span> <span>[% Data.Number | html %]</span></li>
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<li><span class="Key">[% Translate("Category") | html %]:</span> <span title="[% Translate(Data.CategoryName) | html %]">[% Translate(Data.CategoryName) | html %]</span></li>
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<li class="KeywordsContainer">
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<span class="Key">[% Translate("Keywords") | html %]:</span>
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[% RenderBlockStart("Keywords") %]
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<span class="Keyword" title="[% Translate("Search for articles with keyword") | html %]: [% Data.Keyword | html %]">
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<a href="[% Env("Baselink") %]Action=CustomerFAQSearch;Subaction=Search;Keyword=[% Data.Keyword | uri %]">[% Data.Keyword | html %]</a>
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</span>
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[% RenderBlockEnd("Keywords") %]
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</li>
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<li><span class="Key">[% Translate("State") | html %]:</span> <span title="[% Translate(Data.State) | html %]">[% Translate(Data.State) | html %]</span></li>
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[% RenderBlockStart("Language") %]
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<li><span class="Key">[% Translate("Language") | html %]:</span> <span title="[% Translate(Data.Language) | html %]">[% Translate(Data.Language) | html %]</span></li>
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[% RenderBlockEnd("Language") %]
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# show faq dynamic fields
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[% RenderBlockStart("FAQDynamicField") %]
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<li>
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<span class="Key">[% Translate(Data.Label) | html %]:</span>
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<span title="[% Data.Title | html %]">[% Data.Value %]</span>
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</li>
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[% RenderBlockEnd("FAQDynamicField") %]
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# example of how to use fixed dynamic field blocks for customizations
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# Note: Field1 and Field2 are the names of the fields and had to be replaced with the actual
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# field names
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#[% RenderBlockStart("FAQDynamicField_Field1") %]
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# <li>
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# <span class="Key">[% Translate(Data.Label) | html %]:</span>
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# <span title="[% Data.Title1 | html %]">[% Data.Value %]</span>
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# </li>
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#[% RenderBlockEnd("FAQDynamicField_Field1") %]
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#[% RenderBlockStart("FAQDynamicField_Field2") %]
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# <li>
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# <span class="Key">[% Translate(Data.Label) | html %]:</span>
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# <span title="[% Data.Title2 | html %]">[% Data.Value %]</span>
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# </li>
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#[% RenderBlockEnd("FAQDynamicField_Field2") %]
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[% RenderBlockStart("ViewRating") %]
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<li>
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<span class="Key RatingLabel">[% Translate("Rating") | html %]:</span>
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[% RenderBlockStart("RateStars") %]
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<span class="RateStar"><i class="fa fa-star"></i></span>
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[% RenderBlockEnd("RateStars") %]
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[% RenderBlockStart("RateStarsCount") %]
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<span class="RateStarText" title="[% Data.Stars | html %] [% Translate("out of 5") | html %]">
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[% Data.Stars | html %] [% Translate("out of 5") | html %]
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</span>
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[% RenderBlockEnd("RateStarsCount") %]
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</li>
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[% RenderBlockEnd("ViewRating") %]
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[% RenderBlockStart("ViewVotes") %]
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<li><span class="Key">[% Translate("Votes") | html %]:</span> <span title="[% Data.Votes | html %]">[% Data.Votes | html %]</span></li>
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[% RenderBlockEnd("ViewVotes") %]
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</ul>
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</div>
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[% RenderBlockStart("FAQVoting") %]
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<form action="[% Env("CGIHandle") %]" method="post" enctype="multipart/form-data" name="FAQVote" class="PreventMultipleSubmits">
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<div class="VotingContainer">
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<div class="VotingBox Visible">
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<div id="FAQVoting" class="FAQVoting">
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<div class="MessageHeader">
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<h3>[% Translate("Rating") | html %]:</h3>
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<div class="Clear"></div>
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</div>
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<div id="Messenger">
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<div class="SpacingTop"></div>
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<span class="VotingQuestion">[% Translate("How helpful was this article? Please give us your rating and help to improve the FAQ Database. Thank You!") | html %]</span>
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<div class="SpacingTop"></div>
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<div>
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<span class="RateLabelBefore">[% Translate("not helpful") | html %]</span>
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</div>
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[% RenderBlockStart("FAQVotingRateRow") %]
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<div id="RateButton[% Data.Value %]">
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<span class="RateButton RateUnChecked">
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<i class="fa fa-star-o"></i>
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<i class="fa fa-star"></i>
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[% Data.Title | html %]
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</span>
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</div>
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[% RenderBlockEnd("FAQVotingRateRow") %]
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<div>
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<span class="RateLabelAfter">[% Translate("very helpful") | html %]</span>
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</div>
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<input type="hidden" name="Action" value="CustomerFAQZoom"/>
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<input type="hidden" name="Subaction" value="Vote"/>
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<input type="hidden" name="CategoryID" value="[% Data.CategoryID | html %]"/>
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<input type="hidden" name="ItemID" value="[% Data.ItemID | html %]"/>
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<div class="ActionRow VotingActionRow">
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<button type="submit" id="RateSubmitButton" class="Hidden" value="[% Translate("Submit") | html %]">[% Translate("Submit") | html %]</button>
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<input type="hidden" name="Rate" value="[% Data.SelectedRate | html %]"id="RateValue"/>
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</div>
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</div>
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</div>
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</div>
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</div>
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</form>
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[% RenderBlockEnd("FAQVoting") %]
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</div>
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</div>
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