Files
scripts/Perl OTRS/Kernel/cpan-lib/Sisimai/Rhost/ExchangeOnline.pm
2024-10-14 00:08:40 +02:00

207 lines
8.0 KiB
Perl

package Sisimai::Rhost::ExchangeOnline;
use feature ':5.10';
use strict;
use warnings;
# https://technet.microsoft.com/en-us/library/bb232118
my $StatusList = {
'4.3.1' => [{ 'reason' => 'systemfull', 'string' => 'Insufficient system resources' }],
'4.3.2' => [{ 'reason' => 'notaccept', 'string' => 'System not accepting network messages' }],
'4.4.2' => [{ 'reason' => 'blocked', 'string' => 'Connection dropped' }],
'4.7.26' => [{
'reason' => 'securityerror',
'string' => 'must pass either SPF or DKIM validation, this message is not signed'
}],
'5.0.0' => [{ 'reason' => 'blocked', 'string' => 'HELO / EHLO requires domain address' }],
'5.1.4' => [{ 'reason' => 'systemerror', 'string' => 'Destination mailbox address ambiguous' }],
'5.2.1' => [{ 'reason' => 'suspend', 'string' => 'Mailbox cannot be accessed' }],
'5.2.2' => [{ 'reason' => 'mailboxfull', 'string' => 'Mailbox full' }],
'5.2.3' => [{ 'reason' => 'exceedlimit', 'string' => 'Message too large' }],
'5.2.4' => [{ 'reason' => 'systemerror', 'string' => 'Mailing list expansion problem' }],
'5.3.3' => [{ 'reason' => 'systemfull', 'string' => 'Unrecognized command' }],
'5.3.4' => [{ 'reason' => 'mesgtoobig', 'string' => 'Message too big for system' }],
'5.3.5' => [{ 'reason' => 'systemerror', 'string' => 'System incorrectly configured' }],
'5.4.1' => [{ 'reason' => 'userunknown', 'string' => 'Recipient address rejected: Access denied' }],
'5.4.14' => [{ 'reason' => 'networkerror','string' => 'Hop count exceeded' }],
'5.5.2' => [{ 'reason' => 'syntaxerror', 'string' => 'Send hello first' }],
'5.5.3' => [{ 'reason' => 'syntaxerror', 'string' => 'Too many recipients' }],
'5.5.4' => [{ 'reason' => 'filtered', 'string' => 'Invalid domain name' }],
'5.5.6' => [{ 'reason' => 'contenterror','string' => 'Invalid message content' }],
'5.7.1' => [
{ 'reason' => 'securityerror', 'string' => 'Delivery not authorized' },
{ 'reason' => 'securityerror', 'string' => 'Client was not authenticated' },
{ 'reason' => 'norelaying', 'string' => 'Unable to relay' },
],
'5.7.25' => [{ 'reason' => 'blocked', 'string' => 'must have a reverse DNS record' }],
'5.7.506' => [{ 'reason' => 'blocked', 'string' => 'Bad HELO' }],
'5.7.508' => [{ 'reason' => 'toomanyconn', 'string' => 'has exceeded permitted limits within ' }],
'5.7.509' => [{ 'reason' => 'rejected', 'string' => 'does not pass DMARC verification' }],
'5.7.510' => [{ 'reason' => 'notaccept', 'string' => 'does not accept email over IPv6' }],
'5.7.511' => [{ 'reason' => 'blocked', 'string' => 'banned sender' }],
'5.7.512' => [{ 'reason' => 'contenterror', 'string' => 'message must be RFC 5322' }],
};
my $ReStatuses = {
qr/\A4[.]4[.][17]\z/ => [
{ 'reason' => 'expired', 'string' => ['Connection timed out', 'Message expired'] }
],
qr/\A4[.]7[.][568]\d\d\z/ => [
{ 'reason' => 'securityerror', 'string' => ['Access denied, please try again later'] }
],
qr/\A5[.]1[.][07]\z/ => [
{ 'reason' => 'rejected', 'string' => ['Sender denied', 'Invalid address'] }
],
qr/\A5[.]1[.][123]\z/ => [{
'reason' => 'userunknown',
'string' => [
'Bad destination mailbox address',
'Invalid X.400 address',
'Invalid recipient address',
]
}],
qr/\A5[.]4[.][46]\z/ => [{
'reason' => 'networkerror',
'string' => ['Invalid arguments', 'Routing loop detected'],
}],
qr/\A5[.]7[.][13]\z/ => [{
'reason' => 'securityerror',
'string' => ['Delivery not authorized', 'Not Authorized'],
}],
qr/\A5[.]7[.]50[1-3]\z/ => [{
'reason' => 'spamdetected',
'string' => [
'Access denied, spam abuse detected',
'Access denied, banned sender'
],
}],
qr/\A5[.]7[.]50[457]\z/ => [{
'reason' => 'filtered',
'string' => [
'Recipient address rejected: Access denied',
'Access denied, banned recipient',
'Access denied, rejected by recipient'
]
}],
qr/\A5[.]7[.]6\d\d\z/ => [
{ 'reason' => 'blocked', 'string' => ['Access denied, banned sending IP '] }
],
qr/\A5[.]7[.]7\d\d\z/ => [
{ 'reason' => 'toomanyconn', 'string' => ['Access denied, tenant has exceeded threshold'] }
],
};
my $MessagesOf = {
# Copied and converted from Sisimai::Bite::Email::Exchange2007
'expired' => ['QUEUE.Expired'],
'hostunknown' => ['SMTPSEND.DNS.NonExistentDomain'],
'mesgtoobig' => ['RESOLVER.RST.RecipSizeLimit', 'RESOLVER.RST.RecipientSizeLimit'],
'networkerror' => ['SMTPSEND.DNS.MxLoopback'],
'rejected' => ['RESOLVER.RST.NotAuthorized'],
'securityerror' => ['RESOLVER.RST.AuthRequired'],
'systemerror' => ['RESOLVER.ADR.Ambiguous', 'RESOLVER.ADR.BadPrimary', 'RESOLVER.ADR.InvalidInSmtp'],
'toomanyconn' => ['RESOLVER.ADR.RecipLimit', 'RESOLVER.ADR.RecipientLimit'],
'userunknown' => [
'RESOLVER.ADR.RecipNotFound',
'RESOLVER.ADR.RecipientNotFound',
'RESOLVER.ADR.ExRecipNotFound',
'RESOLVER.ADR.ExRecipientNotFound',
],
};
sub get {
# Detect bounce reason from Exchange 2013 and Office 365
# @param [Sisimai::Data] argvs Parsed email object
# @return [String] The bounce reason for Exchange Online
# @see https://technet.microsoft.com/en-us/library/bb232118
my $class = shift;
my $argvs = shift // return undef;
return $argvs->reason if $argvs->reason;
my $statuscode = $argvs->deliverystatus;
my $statusmesg = $argvs->diagnosticcode;
my $reasontext = '';
for my $e ( keys %$StatusList ) {
# Try to compare with each status code as a key
next unless $statuscode eq $e;
for my $f ( @{ $StatusList->{ $e } } ) {
# Try to compare with each string of error messages
next if index($statusmesg, $f->{'string'}) == -1;
$reasontext = $f->{'reason'};
last;
}
last if $reasontext;
}
if( not $reasontext ) {
for my $e ( keys %$ReStatuses ) {
# Try to compare with each string of delivery status codes
next unless $statuscode =~ $e;
for my $f ( @{ $ReStatuses->{ $e } } ) {
# Try to compare with each string of error messages
for my $g ( @{ $f->{'string'} } ) {
next if index($statusmesg, $g) == -1;
$reasontext = $f->{'reason'};
last;
}
last if $reasontext;
}
last if $reasontext;
}
if( not $reasontext ) {
# D.S.N. included in the error message did not matched with any key
# in $StatusList, $ReStatuses
for my $e ( keys %$MessagesOf ) {
# Try to compare with error messages defined in MessagesOf
for my $f ( @{ $MessagesOf->{ $e } } ) {
next if index($statusmesg, $f) == -1;
$reasontext = $e;
last;
}
last if $reasontext;
}
}
}
return $reasontext;
}
1;
__END__
=encoding utf-8
=head1 NAME
Sisimai::Rhost::ExchangeOnline - Detect the bounce reason returned from on-premises
Exchange 2013 and Office 365.
=head1 SYNOPSIS
use Sisimai::Rhost;
=head1 DESCRIPTION
Sisimai::Rhost detects the bounce reason from the content of Sisimai::Data
object as an argument of get() method when the value of C<rhost> of the object
is "*.protection.outlook.com". This class is called only Sisimai::Data class.
=head1 CLASS METHODS
=head2 C<B<get(I<Sisimai::Data Object>)>>
C<get()> detects the bounce reason.
=head1 AUTHOR
azumakuniyuki
=head1 COPYRIGHT
Copyright (C) 2016-2018 azumakuniyuki, All rights reserved.
=head1 LICENSE
This software is distributed under The BSD 2-Clause License.
=cut