126 lines
2.7 KiB
Perl
126 lines
2.7 KiB
Perl
# --
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# Copyright (C) 2001-2019 OTRS AG, https://otrs.com/
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# --
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# This software comes with ABSOLUTELY NO WARRANTY. For details, see
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# the enclosed file COPYING for license information (GPL). If you
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# did not receive this file, see https://www.gnu.org/licenses/gpl-3.0.txt.
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# --
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package Kernel::System::CommunicationChannel::Internal;
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use strict;
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use warnings;
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use parent 'Kernel::System::CommunicationChannel::Base';
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our @ObjectDependencies = (
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'Kernel::System::Ticket::Article::Backend::Internal',
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);
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=head1 NAME
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Kernel::System::CommunicationChannel::Internal - internal communication channel class
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=head1 DESCRIPTION
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This is a class for internal communication channel.
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=cut
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=head1 PUBLIC INTERFACE
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=head2 new()
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Don't use the constructor directly, use the ObjectManager instead:
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my $ChannelObject = $Kernel::OM->Get('Kernel::System::CommunicationChannel::Phone');
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=cut
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sub new {
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my ( $Type, %Param ) = @_;
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my $Self = {};
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bless( $Self, $Type );
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return $Self;
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}
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=head2 ArticleDataTables()
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Returns list of communication channel article tables for backend data storage.
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my @ArticleDataTables = $ChannelObject->ArticleDataTables();
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@ArticleTables = (
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'article_data_mime',
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'article_data_mime_plain',
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'article_data_mime_attachment',
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);
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=cut
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sub ArticleDataTables {
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return (
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'article_data_mime',
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'article_data_mime_plain',
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'article_data_mime_attachment',
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'article_data_mime_send_error',
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);
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}
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=head2 ArticleDataArticleIDField()
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Returns the name of the field used to link the channel article tables for backend data storage to
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the main article table.
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my $ArticleIDField = $ChannelObject->ArticleDataArticleIDField();
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$ArticleIDField = 'article_id';
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=cut
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sub ArticleDataArticleIDField {
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return 'article_id';
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}
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=head2 ArticleBackend()
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Returns communication channel article backend object.
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my $ArticleBackend = $ChannelObject->ArticleBackend();
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This method will always return a valid object, so that you can chain-call on the return value like:
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$ChannelObject->ArticleBackend()->ArticleGet(...);
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=cut
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sub ArticleBackend {
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return $Kernel::OM->Get('Kernel::System::Ticket::Article::Backend::Internal');
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}
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=head2 PackageNameGet()
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Returns name of the package that provides communication channel.
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my $PackageName = $ChannelObject->PackageNameGet();
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$PackageName = 'Framework';
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=cut
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sub PackageNameGet {
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return 'Framework';
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}
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1;
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=head1 TERMS AND CONDITIONS
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This software is part of the OTRS project (L<https://otrs.org/>).
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This software comes with ABSOLUTELY NO WARRANTY. For details, see
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the enclosed file COPYING for license information (GPL). If you
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did not receive this file, see L<https://www.gnu.org/licenses/gpl-3.0.txt>.
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=cut
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